Alternatives to Birdie

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Productroad is a platform that helps companies listen to customers to improve their products. It is a place where customers can share their feedback and upvote other users' feedback. A product team can create a roadmap based upon customer feedback and share it with other team members or customers. We create a changelog for the product and notify customers about their feedback.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

No more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates.

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

SAASFE allows you to receive ideas, create roadmaps and manage requests from one place. Get feedback, feature requests, and ideas directly from customers. A product roadmap is a plan that outlines the vision and direction for your product offerings over time. To notify customers about the latest product updates, create a changelog. Customer feedback is vital to any company or product. They can help you grow your brand in the right direction. Customers can vote on the next major feature suggestion. Customers can vote on the proposals to help organizations decide which features should be prioritized. Administrators will have access a robust dashboard that collects all the feedback/ideas, details, and details in one place.

KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.

Each idea has the option for users to leave comments. These comments can be answered directly from the Idea dashboard. The Idea dashboard is the central place to search, filter and track all ideas that are coming into IdeaPlan. Your app allows you to gather feedback, display your roadmap, communicate new product launches, and collect feedback. Your app is always available to users. Our Product Experience Platform is the ultimate tool for product teams to create value and solve problems for customers. We empower teams to create products that customers love by providing tools for customer insights, prioritizing ideas and planning roadmaps.

Korrect is a simple tool for managing product feedback. It was designed for product teams that are working at scale and who listen to feedback from multiple channels. We discovered that transparency with customers and users is a key to customer loyalty, so we built stuff where you can create and maintain both an internal and public roadmap.

Copilot is a tool for product-led growth companies that collects, analyzes, and drives user insights at scale. In seconds, you can set up feedback infrastructure. Create a feedback experience that encourages users sharing more. Monterey can be integrated into your daily routine. All feedback can be consolidated, so your product and engineering teams don't have to spend endless time tagging and categorizing feedback. This will allow them to spend more time with users and ask engaging questions. Stop looking for hidden gems within customer feedback. You can quickly make sense of large amounts of data. Give product, support, or user research teams a powerful kaleidoscope that zooms in and out on the data points that are important.

Sleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application

Better way to gather customer feedback. All your product feedback can be captured, organized, and announced in one place. Simple and easy solution to capture and manage customer feedback online. A powerful new widget wraps our web platform. You can embed it on your site. Built for teams who want to ship faster and better products. You can manage your entire board from one view. Integrate directly to your platform for seamless user experience. You can create as many widgets on any plan as you wish. Every word can be translated into your language. Frill can be updated with your brand colors. Automated emails keep customers informed. Your product's lifeblood is your customer feedback. Get ideas from customers and let them vote and comment on them. Incorporate the best ideas from your customers into your roadmap. Show your customers how your ideas fit into the bigger picture.

Herald makes it easy to solve customer problems without losing them in CRM, Slack or email threads. You will be able to analyze with great accuracy. Any feedback received from customers on any issue can be recalled. Instantly see every customer who has a problem. Herald consolidates user feedback to streamline and automate followups in order to gain clarity on the customer’s problem. Herald allows product teams to align customer-facing teams on product strategy. Relay decisions efficiently: All account owners can easily be updated about the status of customer-requested feature statuses with one click. Herald makes it easy to capture, organize, and share customer feedback. Receive your customer feedback reviewed by the product team every day. You can easily see the current status of each customer's request. Customers can view the status of their requests in private. You can use completed items as collateral for account expansions and renewals. You can use it to re-engage a prospector churned client who has been lost.

You can use the platform to collect feedback and a variety of tools to enhance that feedback and deliver better customer experiences. A suite of tools can be used to help you improve your brand reputation and listen to and communicate with customers on all the major social media platforms. Automation and sophisticated integrations make it easier to contact your customers. Customer loyalty and retention are key factors in determining ROI. Greater understanding of feedback leads to improved operational efficiency and better CX delivery. You can capture and analyze customer feedback from any channel at any moment. Use your feedback to gain actionable insights that will help you improve your bottom line. Your teams can turn unhappy customers into your greatest fans by giving them the power to empower them. With robust analysis and the use of all customer feedback and sentiment, you can find out what your customers think about your brand.

Management of feature requests should not feel like a full time job. Your product team spends hours maintaining feedback in Jira and spreadsheets, only to be disorganized and abandoned. With context from Salesforce and Hubspot, we make it easy for Product teams to collaborate on feature requests across departments. Your inbox is filled with feedback from all directions. We help product teams cut through all the noise. Quantifying customer details and request impact. Top requests by product category or theme. Assure that all submission details are correct. To make sure that teams have all the details they need, create templates. Reducing redundant roadmap questions. Save time responding to emails and Slack messages. Instead, update teams with just a few clicks. You will see the total revenue impact and customer context. You can see top requests in areas that you manage by common themes. Every day, product feedback is received by customer-facing teams.

Feedsocio allows you to get feedback, insights and reviews from your customers. Your customers are your best critics. They can tell you the best and worst about your brand. Let customers vote and vote for the next big feature idea. The Public Portal allows customers to vote for ideas. The admin overview will provide all the feedback in one place. Select the most valuable growth plan for your brand. Your customers' feedback will determine the priorities of your growth plan. A simple and visual roadmap will help you share your work process. You can customize the roadmap to match your workflows. The connected feedback portal makes it easy to have conversations with customers.

Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.

You can improve your priorities by using a feedback portal, research repository and meeting recording. Our vision is to accelerate innovation globally by creating a new standard for product discovery. We help our customers build great products by using feedback, interviews, sales, support and support.

ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback. 1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward) 2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next. 3. Push to Jira and GitLab 4. Close the feedback loop

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Get feedback from customers to improve your SaaS app. Show your user your feedback board and be transparent with them. Use the upvote function to listen to your user. You can create your widget using the API provided and get feedback. You can identify your customer to be able to contact them and close the feedback loop. Everything you need to get started using Feedback is included in the box. You can also create custom workflows with Zapier.

One platform to collect, analyse and act on customer feedback. You can turn feedback into features and share your product development journey with users. Prioritize features that are most in demand by users to help you prioritize your resources. Find out who is asking for which features and what their use cases are upfront. Let everyone know what's going on and keep them updated. All the information you need to complete customer feedback loop. Don't miss anything. Track feedback using vote on behalf. All parties should come together, whether they are in sales or marketing. Make Feature Monkey part of your website. You don't need to log in again to leave feedback. Baboon-the-monkey will manage it all automatically. Keep track of the features your client requests and close the deal. All teams should come together, whether they are in sales or marketing. Collect feedback from all teams in one central location.

AI transforms user feedback in a single click into actionable insights. With thousands of feedback points coming in from customer service, online reviews and more. It can be difficult to keep track of the important things. Analyze thousands pieces of feedback within seconds at a fraction of what other tools cost. Analyze competitors and eliminate the guesswork from your product roadmap.

In minutes, you can create an account and begin collecting feedback via feedback boards. Everything works fast and everything is done in seconds. Upload logos, change brand colors, and add emojis to make Hellonext your brand. Everything is designed with you at the center. This is the most exciting part. This is where you share your feedback board with customers to begin gathering feedback. Check out our integrations directory to find prebuilt integrations for popular platforms, plugins, or API. You can create your own feedback boards to serve as your product's suggestion boxes, bug reporting tool, or simply your own feedback board. It's simple enough to use and easy to manage. Visually show your customers what you are doing. Let your business leads know why they should choose you. You can also customize Roadmap to become your sales driving tool.

Continuous feedback is a great way to gauge the pulse of your brand. With the help of feedback data, foster a customer-centric culture. Active feedback management and marketable content can help you shape your company's reputation. When you ask someone (i.e. customer, supplier, agent, etc.) Feedback after an interaction with your company. This feedback will typically be at one or two touchpoints. It can include: purchase order and claim entry, product delivery, check out, service technician visit, and many other things. Each feedback is associated to someone who actually interacted with your company, making it authentic and valuable. Transactional feedback has the great advantage of capturing opinions as they change. People are more likely to change their mind about your organization if they have a reason.

AI is used to organize customer feedback, including online reviews, calls recordings, support tickets, and surveys. This allows you to see and comprehend your natural language data with unparalleled clarity. Your customers can share a lot of qualitative feedback with us via email, chat, chat, and phone calls. Customers often ask questions, discuss potential purchases, and return products. Machine Learning is used to determine the natural language of Churn or Retention. Quickly identify features, products, feedback, and other factors that are most closely related to Customer Retention or Churn.

Noora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

You can capture feedback in seconds, plan future roadmaps and share product updates all within a user-friendly, affordable platform. High-growth teams can use a seamless feedback management process. Your entire team can create a unified feedback collection system that captures all customer insights. Stories in UserVitals contain feedback and insights from various platforms. Get a better understanding of your users, evaluate feature requests, then tailor your solutions accordingly. A road mapping tool helps you organize, visualize, and track the progress of a project in real-time. This will improve alignment and transparency within your team. Filter and group users to analyze cohort numbers. Inform your customers about any product changes based on customer feedback. Your team is making great product improvements. Your customers should be able to see them. Introduce custom widgets and changelogs. Participate in every stage of product improvement.

NLP can help you discover bugs and UX issues in your customer feedback, receive instant Slack notifications for any feedback topic and analyze 65+ feedback sources. Instant detection of bugs in customer feedback. Anecdote tracks all customer feedback, from App Store reviews to Support messages. We are on the lookout to hear any mention of bugs. Our proprietary natural-language processing engine provides the most accurate clusters based on your customer feedback. This is supported by secure processing on-premise to guarantee the security of customer data. Activate real-time notifications of key customer feedback insights, anecdotes and team emails. Set the frequency and search terms. Our search tool will sift through all of your customer feedback from support to reviews to find what you are looking for. Perfect for product research or validating hypotheses.

AI will automatically consolidate and transform all your customer feedback into actionable insights. Consolidate feedback scattered across all channels and team (sales, customer success, support). Never miss another valuable insight. Save time by automating the feedback analysis process. You can easily measure whether your latest release has caused happiness or complaints. Understanding the timeline evolution of an issue with each iteration. Identify emerging trends and customer pain points that are on the rise. Validate topics that are important to your customer segments. All feature requests are counted and tagged automatically. Advanced sentiment analysis makes them even more powerful. Your customers' feedback can help you understand how your product updates have solved a problem, or improved a particular pain point. ClientZen allows you to answer questions faster so you can concentrate on the vision.

Customer feedback can help you optimize your digital channels. To improve customer experience, collect real-time feedback from all your digital channels. Digital customer feedback can help you understand the "why" behind data. Ask your customers the right questions at the right time in their customer journey to help them make informed decisions. Get real-time feedback from your users to improve your website. Eliminate assumptions to get the real insight you need from your website visitors. You can improve your website's conversion rate by knowing what works and what doesn't. Get in-app feedback to help improve your mobile app experience. You can integrate feedback seamlessly into your app to target users at a particular moment in their user journey. Find out what you can do to earn 5-star app store ratings. Get data that goes far beyond click-through and open rates. Learn what users think about the content you send and use their feedback for improvement.

Quala analyzes qualitative data streams, such as emails, calls, and CRM notes, to quantify what customers and teams say. This gives you insight to help design product roadmaps and customer service strategies. You can use these insights to create workflows that will allow you to better serve, retain, and upsell customers. Quala tracks what customers say, what the team is seeing, and what customers do in your product. Our API and top systems integrate with Quala to bring you contact, conversation and product data all in one place. Our Assessments organize frontline input and make it actionable. Quala uses frontline data to quantify feature requirements, issue prevalence, etc. to inform product roadmaps, customer strategies, and product roadmaps. Frontline data can also power health scores and other leading indicators to prompt fully-informed customer actions.

Helpfull is a platform that provides instant feedback from 1000's to give you instant feedback. You can create a survey on Helpfull to compare logos, brand names and Amazon store images. Helpfull has thousands of US-based people available to give you feedback in a matter of minutes. You can select specific demographics to ensure that you receive feedback from your target audience. Helpfull will give you quick and accurate feedback. Register for a free account and start your first survey today. Use Helpfull today to discover why so many business owners, graphic designers, Amazon sellers, marketers, authors, marketers, and researchers use the feedback to make better choices.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Automatically gather, consolidate and categorize feedback from customers to prioritize product development. A typical tech company deals with more than 50 customer segments. We categorize feedback, identify distinct cohorts and measure the potential impact on business metrics. Find out what your customers want before they leave. Never wait again for a response from your CS team. Focus on the feedback that matters and ignore those that are just noise. Conversational data is changing the way companies measure their impact. Discover truly important insights and let go of missed opportunities. Our AI will analyze every conversation to identify not only the low-hanging fruits, but also the correct ones. Build what drives customers to buy, and then what keeps them. Keep your stakeholders informed about why you are cutting them out.

Real-time feedback from website visitors. Feedbackify is the fastest and easiest way to get feedback from website visitors. You can protect your brand by being the first person to find out about any problems on your website. Your visitors are your most valuable resource. Continuously listening is a way to measure and improve visitor satisfaction. You only need to sign up in 30 seconds and integrate in 5 minutes. Instant feedback with no registration is a huge advantage for your site visitors. It also leads to a significantly lower rate of feedback drop-out. Everything you need and nothing you don’t. We believe that conversations between customers and providers should be conducted in private to protect both your brand as well as your customer's privacy. Is it really worth your visitors leaving YOUR site to provide feedback about YOUR products or services? Feedbackify keeps your visitors on YOUR site.

CustomerMX allows organizations to monitor, respond, and improve the main points of a customer journey. It also incorporates customer feedback into every decision. CustomerMX allows organizations to monitor, respond and improve the key points of the customer journey. Real-time feedback and connection with customers is key. You can see what your customers think and feel by integrating social sentiment and internal data into one platform. CustomerMX allows users to understand customer perceptions about their companies through relevant data collection. This can help improve customer retention. Market analysis helps you understand customer behavior. Optimize customer share of wallet. Increase brand awareness and equity. Reduce your business costs to serve.

You can measure customer experience at every stage of the journey and link improvements to business results. A proven approach to CX decisions is essential in order to increase revenue, brand loyalty, market share, and customer satisfaction. The Verint Experience Management CX Suite, formerly ForeSee, is a comprehensive and integrated CX intelligence platform that helps companies prioritize CX and profit from customer feedback. Consolidate tools. Capture the whole voice of the customer. Measure the entire journey with precision and efficiency. Know where to put your focus and how to fix it. CX decisions should be based on a proven methodology that uses 250M benchmarks. All employees, from analysts to executives, can access CX intelligence. Your insights team will be a part of your extended team. ForeSee's CX experts provide expert strategy and analysis.

FeatureShift makes it easy to gather bug reports and feature requests. Keep customers informed and maintain a public roadmap. Avoid creating features that users don't need. This will save you time and money. Collect upvotes and you can determine which features to focus on. Keep a public roadmap and let users know via changelog when new features are released. It can be difficult to predict what your users want and expect from your product over time. Why not ask them? You can efficiently and effectively manage bug reports and customer requests. Focus on the submissions with the highest number of upvotes. You can make your users happy and deliver features with confidence. We don't want our tool to be just another tool that does everything and then loses its focus due to a bloated backend. We focus on the most important things to make it easy to get feedback and maintain a friendly relationship with customers.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

Make better product decisions 5x faster. BuildBetter's Signal Engine helps you find the signal in the noise. It powers everything from searching to extracting, organizing and summarizing your qualitative information. Customers will provide 78% more insight than teams that use manual product research tools. A quantum leap in qualitative analysis. You can save on average 200 hours per year by organizing insights from customers into topics, issues, and more. Summarizations so great it almost feels like cheating. We can make it sharable, whether it's a summary from a call, a topic or a feature request. Both internal and external. BuiltBetter's proprietary Call Intelligence powered with Signal Engine allows you track and analyze every call that comes in to your product team.

Customer feedback is more than just surveys. Customer feedback insights. All customer feedback from all channels is aggregated and analyzed in real-time with AI. This information is then delivered to SaaS leaders for better growth strategies using LoopVOC. All your customer feedback is gathered and analyzed together in one place. AI-powered text analytics provide customer insights, so you can spend less time looking for the problem and more time solving it. Your team can start immediately because our topic modeling is unique and specific to B2B SaaS. It's the real-time voice of your customer. There's no need to guess what customers want. Your team will have visibility into the most important risks and opportunities throughout the customer journey so they can identify and address them early. This will allow you to create a customer program that is both beneficial for your customers as well as your bottom line.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Lang auto-tags all support interactions with your unique data categories. This reduces average time to resolution by up to 60%. To unlock a smarter, faster CX team, activate your customer support data. You can automate manual tasks such as routing, triage and prioritization, which will reduce the average time it takes to resolve tickets. Every company has a lot of customer interaction data. Lang allows you to define your own CX categories and capture and organize more data than ever before. Easy access to insights that help you identify revenue opportunities and customer retention. Lang can help you auto-tag, categorize and categorize customer interactions using your data language. These insights allow you to easily configure automation using integrations into key CX platforms. In real-time, auto-tag and categorize support tickets.

AI chatbots can learn from your data and become smarter with each conversation. Lookup allows you to build AI chatbots that have long-term memories. This will allow you to train AI to answer customer support questions, onboard new employees, and more. Our AI chatbots are able to remember every conversation and become smarter over time. Upload documents or a link to your website. Your chatbot will learn the information and answer your questions. Give your chatbot an alias and select the voice tone. You can even make your chatbot sound like a pirate! While in beta, lookup is free. We only ask that you share your feedback so that we can create an amazing product. In seconds, create forms for any purpose. You don't need to know how to code and you can do it for free! Tally is a new form builder that functions like a doc. It makes it easy to build forms and provides tons of powerful features at no cost. We make form building easy for everyone. You can choose, customize, and pick templates that suit your needs.