Average Ratings 0 Ratings
Average Ratings 0 Ratings
API Access
Has API
API Access
Has API
Integrations
CROSS-CRM
CallFinder
CommunityWFM
Creovai
Daisee
Dialogflow
Gong
OfficeWatch Call Reporting
PBXDom
Tollring
Integrations
CROSS-CRM
CallFinder
CommunityWFM
Creovai
Daisee
Dialogflow
Gong
OfficeWatch Call Reporting
PBXDom
Tollring
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Akio
Founded
1998
Country
France
Website
www.akio.com
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com/products/applications/contact-center/micontact-center-business
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics