PureSocial Description
Your Genesys Contact Center can now include social networks and digital messaging. PureSocial, the cloud solution for enriching your Genesys Contact Center with an omnichannel vision and 100% of its capabilities, is PureSocial. You can increase the capabilities of your existing Contact Center by integrating social media and digital messaging. You can add powerful features to enhance the customer experience and increase the productivity of your agents. PureSocial allows you to integrate Twitter, Facebook and Instagram with just a few clicks from your Genesys Cloud.
Integrations
Company Details
Company:
Sixbell
Year Founded:
1989
Headquarters:
Chile
Website:
www.puresocial.cx/en/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online