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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
Facebook
Freshdesk
Freshservice
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Infosys Nia
Keap
Okta
Rambox
Salesforce
Slack
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
Facebook
Freshdesk
Freshservice
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Watson
Infosys Nia
Keap
Okta
Rambox
Salesforce
Slack
Wufoo
X (Twitter)
Zapier
Zendesk

Pricing Details

$25 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Acquire

Founded

2015

Country

United States

Website

acquire.io

Vendor Details

Company Name

Pega

Founded

1983

Country

United States

Website

www.pega.com/products/customer-service/cobrowse

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

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