Best Communications Software for Confluence

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

The digital product design platform that powers the best user experiences in the world. Create rich interactive prototypes. Communicate seamlessly, get feedback, and move projects along. A digital whiteboard allows you to see your team's best ideas. Beautifully collect and display inspirations, designs, and more. Amazingly better handoffs between design and development. InVision Studio is the most powerful screen design tool in the world. With intuitive vector-based drawing and flexible layering, you can quickly transform your ideas into stunning screen designs. You can quickly and easily animated transitions and added micro-interactions to transform static screens into working prototypes. You can easily navigate the entire design process from one place, keeping everyone informed of any changes and keeping them fully engaged. All brand and UX components--including usage documentation--are managed in a single place. You can access libraries from InVision Studio and Sketch. Push or pull changes in a matter of seconds.

Instantly record and share video messages from your screen, cam or both. It's faster than typing an email or meeting live. Use it for free. Available for Mac, Windows, Chrome, iOS, and Android.

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

ONLYOFFICE Docs is a secure online office suite that you get a vast range of collaborative features. Co-edit documents, spreadsheets, presentations, fillable forms and PDF files with your team in real-time: two co-editing modes (real-time and paragraph-locking), commenting, built-in chat, tracking changes, version history, document comparison. It can be integrated with existing platforms or used as a built-in component. ONLYOFFICE Workspace lets you deploy a web office on your own server. It comprises ONLYOFFICE Docs and comprehensive business tools: Mail, CRM, document and project management, calendar, chat, blogs, forums, polls, etc. Community Edition is the best choice for teams with up to 20 users, available free of charge. Enterprise Edition is for bigger businesses that need enhanced security options and professional support. ONLYOFFICE cloud service is a cost-efficient business solution with online editors and a collaboration platform, accessible from anywhere and from any device.

Connect. Organize. Get things done. All your email, calendar, contacts, and tasks in one place. You can manage your email, calendar, contacts and tasks efficiently from one place. Office integration allows you to share attachments directly from OneDrive, access contacts, view LinkedIn profiles, and view LinkedIn profiles. You can book conference rooms and track RSVPs right from your calendar. You can share your calendars to coordinate and plan and see when your coworkers will be available. You can rest assured with enterprise-grade security that is trusted by the world's most important companies. Outlook protects your confidential information around the clock, and doesn't get in your way. Outlook anticipates your needs. Outlook automatically adds travel and bill payments to your calendar. Intelligent reminders help you stay on track. Search makes it easy to find the information you need quickly.

You can connect your teams and improve communication. Zoom Team Chat is included with your Zoom license. Zoom Team Chat helps your teams stay connected. Chat and video meetings can streamline your teams. Enterprise chat and instant video meetings make collaboration between teams and other participants easier. Modern and efficient team communication is possible. You can create a virtual workspace that allows all the people involved in every project to collaborate. You can organize your communications chaos. You can save time by quickly finding messages and content related to your conversations or projects. You can start a meeting with any channel, either group or 1:1. Zoom meetings can scale up to 1,000 participants with clear video, audio, and screen sharing. Communicate in private or public channels that are organized by topics, teams, or projects. You can share files, emojis and screenshots. You can quickly find contacts, messages, files, and other information. Calendar integrations sync presence and status.

Instantly capture screen recordings and screenshots. It's saved to cloud with a link that you can share with anyone, anyplace. You can capture a portion of the screen or the entire webpage. Then mark it up. Your screen capture or screen recording is automatically saved to the cloud. A link to it is automatically saved on your clipboard. Screen recording with an optional webcam is possible as a GIF, or HD video. You can capture the entire screen or a portion of it. To make it more personal, you can add your webcam. Unlimited GIF recording duration. You can capture a portion or the entire screen. You can also take a complete webpage screenshot. Add text or highlight color to annotate. You can add shapes such as lines, circles and arrows to the image editor. Copy it and share it anywhere, including email or Slack. Download as PNG or WebM. All screen recordings and screenshots are saved to your Droplr account. Reduce the clutter of screen recordings and screenshots on your computer.

Rocket.Chat is a communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.

Where financial markets can connect and collaborate. You can send messages, share files and meet in real-time. Symphony provides encrypted chat-based collaboration for teams of all sizes. It also includes bots and automation that can improve daily workflows. Symphony's strong focus in compliance and encryption significantly lowers risk and frees up company resources to invest and grow. Symphony is a community that helps customers and partners create custom bots and apps that transform workflows. Symphony helps companies do more than just chat. They get more teamwork, more deals and more hiring, more investing and more innovation. Our goal from the beginning was to make it easier and faster for people to work on a secure collaboration platform.

Get ready to work smarter and faster. Fleep combines messaging, file sharing, and tasks to help you coordinate your team's work. Fleep is built around conversations. To keep them connected and to discuss ideas, set them up around specific topics, projects, or teams. You can highlight any plans or decisions on the Pinboard and assign tasks to coordinate execution. You can communicate with any Fleep user, team or member without signing in or signing out separately. You can search for your clients or partners and add them to the conversation. Send them an invitation to Fleep if they aren't yet Fleep users. Fleep can be used on the web browser, as well as the native apps for Windows and Mac, Linux, Android, iOS, and Android. All your files and messages are securely stored in the cloud. They can be accessed from any device that you log in to. You can communicate and collaborate with your team members and any Fleep user, regardless of whether you sign out or sign in separately.

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video.

We can take you from user research to product insight in the shortest time possible. You know some things, but AI is able to help you with everything else. Looppanel can answer even that PM's questions, so you don't have to waste time on ad-hoc requests. No more searching for answers in transcripts. Our AI will highlight them for your.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Komz aims to consolidate all apps into one. You can easily group all your services and manage notifications to increase productivity.

CA Flowdock unites all your conversations, work items, and tools. You can prioritize work, solve problems, search for and organize across time zones, locations, and teams. Your entire team can chat in real-time. Flows are the heart and soul of Flowdock. They provide open spaces for teams to communicate and collaborate. Invite project stakeholders to join your Flow, to participate in discussions, receive updates from your tools, as well as receive customized notifications. Threads are used to organize conversations within a team flow. These Threads allow team members to reply, keeping topics organized. Each conversation is color-coded to make it easy to identify a topic and jump back into a conversation. You can talk privately with a member or your team through our 1:1 Flows if you need to discuss confidential matters. To activate instant video chat or screen sharing using one of our favorite integrations, Appear.in, use the /appear command. This link is available to everyone on your team.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.

We are a digitally empowered People as a Services Outsourcer, focused on serving high-growth, new economy and market-disrupting technology companies to own interaction custody, complete complicated tasks, and grow their businesses. Helpware's vision is to provide constant consumer empowerment and experience interactions via API and integration enabled human task service services. To provide superior customer experiences, we partner with the most innovative and fastest-growing brands around the globe. We provide fully integrated business process outsourcing which drives brand loyalty. This includes call center, answering service IT, chat technical, and email support. Our inbound and outside call center teams can be customized to support your existing team. We invest in people and culture so that we can better serve you and the custom-built teams we create for you. Our technology-enabled, empowered and engaged teams provide enhanced customer engagement and experience worldwide.