Symphony Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.

Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, Symphony has an API

Reviews - 1 Verified Review

Total 4 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Company Details

Company:
Symphony Communication
Year Founded:
2014
Headquarters:
United States
Website:
symphony.com
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Live Rep (24/7)
Online Support

Symphony Features and Options

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Team Communication Software

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Collaboration Software

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Internal Communications Software

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Symphony User Reviews

Write a Review
  • Name: Gaurav M.
    Job Title: Associate
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features 4 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Likelihood to Recommend to Others 9 out of 10

    Good app but there are alternatives

    4 out of 5 stars Edited: May 26 2020

    Summary: Our organization uses this extensively and the ability to install it over any mobile device is an added feature. The app is cross-platform and is intuitive.

    Positive: The ability to not be bounded by organizational contacts and connect with outside vendors.
    The ability to share media/code over IM.
    Search text in IMs

    Negative: The timing is sometimes off. The way it works, the latest comment should be at the bottom of the chat window but that is not always the case. The only way to reach such messages is to click on the message from recent window and the message is somewhere in between two vague dates. But a restart of app fixes it

    Read More...
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