Comment Re: Holup (Score 1) 89
"The 2.5% processing fees more than cover their losses."
Are you implying this is the only real cost for payment processors?
MasterCard and Visa both employ an internetwork that links banks (issuers) and merchants (acquirers) so that data is exchanged and payments are processed.
Issuers maintain the data necessary to identify their account holders, keep records, pay out the transactions presented by acquirers, and arrange to be paid for the transactions they facilitate. The float between payment to acquirers and receiving payment from their account holders binds capital, which sometimes is actually borrowed from sources, at interest. Even if it is held as working capital, it is not earing interest elsewhere. Along with all this, issuers have a fiduciary responsibility to protect their account holders from fraud and misuse, as much as is practically possible. All this I mention not to excuse fees, just to point out the reasons. And all of this requires complex information systems, which must be sufficiently accurate to avoid penalties for failure, even from regulatory agencies that are predicated on nothing more than a desire to impose their judgement on the process.
Acquirers also have a responsibility to eliminate fraud as much as practical. They also have a responsibility to ensure their customers, merchants, receive payment for goods and services provided on the promise of payment, and within reasonable time frames. And since the agencies purporting to protect consumers from bad behavior demand reporting, acquirers maintain these records. Not to mention tax receipts, etc.
Payment processing is not cheap. It most certainly is not free. Is 2.5% fair? I dunno. But it is a competitive business, despite the outsider not discerning that, but competitive in two directions. First, under the hood, processors do compete on fees or services. Stripe used to charge a LOT more than others, for the convenience of an easy signup. Amex used to charge more for the convenience of lesser fraud and customer loyalty (It was factual, look it up, or ask CVS and Walgreens). MasterCard and Visa discounted fees to attract the business that other brands enjoyed. Now convenience is a feature that has value. Loyalty programs increase fees because, well, if you're getting 2% cashback on your card, that came from somewhere. The equation should be obvious, but go look that up also.
Whining about processing fees can be about the absolute value, but if you don't understand the process, you will not believe that fees are fair, ever. You're wrong.