Comment Re:this story is missing information (Score 0) 928
"bitch"? really? there's no need to call anyone that.
and perhaps that is the reason: the flight crew considered the tweet intimidation or threatening. 14 CFR 125.328 prohibits anyone from interfering with the crew: "No person may assault, threaten, intimidate, or interfere with a crewmember in the performance of the crewmember's duties aboard an aircraft being operated under this part."
the tweet identified someone by name. rather than taking it up with Southwest corporate or something more measured, the guy called out a specific person. that can be intimidating as hell. there are more reasonable ways to lodge a complaint, and that ain't one of them.