Z0mb1eman asks: "My company is considering replacing our aging CrystalReports with an open source solution. We are currently doing our research, and the choices seem promising -- JasperReports, Actuate-backed BIRT, and Pentaho, which seems to combine other open-source reporting tools. All have some level of commercial support, but are they ready to replace established solutions like Crystal Reports or even Actuate? Is your company using an Open Source reporting tool, and what have been your experiences with such tools? Are there any other choices we should consider? What should we expect if we make the decision to switch?"