Best Review Management Software for Facebook

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.

Avarup is an integrated review management tool which brings together feedback from different platforms. It allows for timely responses, sentiment analyses, testimonial widgets and social media amplification. Avarup centralizes customer reviews from multiple platforms. It provides a dashboard that allows you to track and respond directly to feedback from Google, Facebook, Yelp or any other review platform. This unified approach eliminates managing multiple platforms. Avarup facilitates seamless communication between businesses and customers by allowing them to respond directly to reviews from their dashboard. Avarup helps businesses understand the sentiments behind reviews. Its robust review data analyst identifies patterns and trends from customer feedback. Businesses can then take action based on these insights.

Rannko provides an efficient and straightforward Review & Reputation software designed to enhance customer experience by managing reviews, online listings, and overall reputation in the most impactful areas. Our Aim By recognizing the intricate ways in which reviews and precise online details influence businesses, we strive to support the improvement of businesses through a comprehensive yet user-friendly suite of review and reputation tools. This approach allows you to attract new customers while cultivating the positive reputation you deserve. Why are additional reviews essential for businesses? Companies with a higher volume of reviews typically achieve better rankings in search results, and those boasting an average rating of 4.5 stars or higher enjoy even greater visibility. Furthermore, platforms like Google monitor your online reputation through metrics related to customer interactions, such as your response rates or how promptly you address inquiries on Google My Business. With Rannko, you can significantly enhance your reputation and stand out in the competitive market!

Trustify harnesses the power of genuine customer feedback while providing your business with cutting-edge marketing solutions. Nearly 70% of consumers make their purchase decisions based on reviews they encounter. By cultivating trust through authentic testimonials, you can engage with thousands of potential clients online. Additionally, customer reviews can lead to a direct sales increase of up to 30%, especially with a personalized and well-optimized review page. Our team enhances your profile to ensure it captures maximum attention. Each review reflects a significant customer interaction that contributes to your brand's credibility. Trustify simplifies the management of your feedback by automatically pulling in reviews from platforms such as Google, Facebook, Tripadvisor, and Booking.com, allowing you to showcase them all in one central location. This not only helps you present your reviews effectively to prospective clients but also streamlines your workflow for better organization. With features tailored to specific industries and numerous customization options, Trustify optimally engages your target audience. By consolidating your customer reviews, you can enhance your reputation and drive business growth.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

SocialPilot is a social media management platform for marketing agencies, small businesses, and in-house marketing teams. It supports 10 networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile. Publishing & Scheduling Schedule posts individually or in bulk via CSV, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, and set UTM parameters. AI Content Creation Generate captions, hashtags, content variations, and repurposed posts using AI Pilot. Includes brand voice customization and multilingual content generation. Social Inbox Manage comments, messages, mentions, and story replies from all connected platforms in one inbox. Includes automation for auto-replies and bulk actions. Analytics & Reporting Track post performance, run competitor benchmarks, build custom reports, and deliver white-label PDF reports automatically to client inboxes. Team & Client Collaboration Assign roles, manage approvals, and give clients access to review and approve content before it goes live. Integrations Connects with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. Includes MCP Server integration to manage social media directly through Claude AI. 14-day free trial available. No credit card required.

Enhance the trust in your brand by actively demonstrating it. Trustpilot reviews connect you more intimately with your customers and accelerate your business growth. Founded on principles of honesty and transparency, Trustpilot has become the preferred platform for consumer reviews. With more than 400,000 businesses evaluated and 1.1 trillion ratings and reviews shown on Google each year, companies leverage Trustpilot to build credibility and enhance their reputations. To garner positive reviews, streamline the process for customers to share their feedback. Capitalize on your customers' willingness to share their experiences to elevate your brand's visibility. Boost conversion rates by harnessing the collective voice of your customers. Promote your best reviews across all platforms where potential customers are searching. Transform customer feedback into greater influence and increased sales. Trustpilot stands out as the leading review platform worldwide. Each genuine review contributes to the continuous improvement of experiences for both consumers and businesses alike, fostering a community centered on trust and satisfaction.

ReputationStacker consistently ranks as the #1 reputation management software for a reason: it helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers—on autopilot. This fully hands-off reputation management and review generation platform automates review requests, monitors online reviews across all major platforms, and safeguards your brand’s online reputation, so you can focus on running your business while the system works behind the scenes. ReputationStacker’s reporting and analytics suite transforms customer feedback from online reviews and NPS surveys into quantified, actionable insights that help improve operations, elevate customer experience, and drive even more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses that need centralized reputation management, increased review volume, improved customer experience, and stronger local search visibility across every location.

Beste Value Local SEO Discover superior value in local SEO with GMBapi.com – the top choice for optimizing visibility in large, multi-location Google Business Profile accounts. Embraced by SEO/SEA agencies, freelancers managing SMEs, and direct clients, our platform simplifies local brand management. Easily post content, products, services, and (bulk) photos, gaining a comprehensive overview of Local Search priorities. Monitoring performance is a breeze, aided by A/B testing for strategic decisions in maximizing local visibility. Elevate brand reputation with insightful reports, AI-powered review replies, competitive analysis, and deep insights into deleted reviews. Seeking value, Google platform visibility, and expert service? Partner with us for a free two-week trial and unbeatable pricing!

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

LocalImpact is a reputation management platform that helps businesses get more customer reviews and manage them in one place. Send automated review requests by SMS, email, or direct links to encourage customers to leave reviews on Google and other major platforms. Track new reviews as they come in and respond quickly using AI-assisted replies. LocalImpact also helps businesses showcase their best reviews. Display reviews on your website with customizable widgets and share them on social media to build trust with potential customers. By automating review collection and management, LocalImpact helps businesses improve their ratings, strengthen their reputation, and attract more customers online.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Spectoos is a powerful platform that offers a variety of widgets to empower website owners. It streamlines the process of testimonials curation and management. Our users can collect testimonials on all major review sites (Yelp. Amazon. TripAdvisor. LinkedIn Recommendations. Twitter. Facebook. You can also create a customized testimonial request form that you can share with your customers. The testimonials can be embedded on any webpage using a widget, also known as the Faceboard. Spectoos also provides performance statistics (e.g. which is the most clicked testimonial), an SEO Page to drive traffic to our users' sites, and many other features.

iReview Reputation Management—an innovative solution that sculpts and guides your digital identity. Utilizing advanced sentiment analysis and real-time monitoring, iReview empowers you to enhance and manage your online standing. Each online interaction contributes to your brand's unique story. iReview extensively assesses user-generated content, converting it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these inputs into a cohesive narrative, giving you full authority over your digital footprint. Leverage iReview's customized approach. Detect potential PR hurdles, capitalize on chances for brand upliftment, and foster genuine connections with your audience through instant notifications. The user-friendly dashboard highlights sentiment trends and uncovers underlying patterns, granting you a competitive advantage. Harness public perception to refine your strategies, create impactful messages, and innovate with precision. Step into a realm where your reputation thrives—empowered by iReview, curated by you.

You can get great reviews, be the first choice, and win more clients all in one place. Reviews are 2020's best referrals. Review sites with hundreds of positive reviews are the best way for prospects to trust you. Get them. Customers can easily send you a text message from their website or any other web page to increase their chances of obtaining leads. Customers will be more satisfied if you answer their questions, schedule appointments, send product photos, and stay in touch. You can request payments via text message. The conversation begins with a web chat, and ends with a payment. 1. Your amazing reviews will help you get found. 2. It's easy to contact us via Webchat 3. Ensure that you have a conversation with your customer throughout the sale. 4. Great reviews from new customers 5. 5.

Generate Reviews. Increase Engagement Drive Traffic Reputation Desk is an automated software that manages your online reputation, monitors multiple review sites and generates positive reviews. It also allows you to interact with new customers and attract them.

Reviewshake simplifies the process of generating, managing, marketing, and analyzing reviews by consolidating everything into a single platform. We prioritize making it effortless for your customers to leave feedback by directing them to the exact location where they can submit their reviews, which is crucial as increased convenience often leads to a higher volume of responses. You can easily share a link with customers or through social media to kickstart the review process, allowing them to choose from various sites where you prefer to receive feedback. You can request feedback through personalized emails or SMS, either individually, by uploading a CSV file, or through fully automated systems. This centralized platform enables your team to oversee all reviews efficiently. You will receive real-time notifications for each review, ensuring that you never overlook any feedback. Additionally, you can manage your responses from this single interface, utilizing response templates to streamline communication. With Reviewshake, you can create powerful social proof by showcasing your reviews using embeddable widgets, enhancing your brand's credibility and customer trust. By harnessing these features, your business can cultivate a robust online reputation.

Enhance your digital advertising effectiveness by fostering positive customer interactions. By focusing on customer feedback and improving the post-purchase experience, you can make the most of your ad budget. With Symplii, you possess all the tools necessary to convert reviews into valuable clients. Obtaining more favorable online testimonials has never been simpler thanks to Symplii’s innovative solutions. We have supported numerous businesses in boosting their review counts, resulting in increased traffic and sales. The feedback is clear: our clients experience higher impressions, improved conversion rates, and greater customer satisfaction with the help of Symplii’s cloud-based review software. Boasting the highest open rate in the industry at 96.4%, our platform ensures a consistent influx of new reviews to enhance your SEO visibility. Elevated ratings guarantee that potential customers will select your services over those of your competitors. You can request reviews in a matter of seconds or automate the process through our software integrations. Additionally, with instant alerts for new reviews, you're equipped to address negative feedback promptly, preventing issues from escalating and maintaining your brand's positive reputation. This proactive approach not only cultivates loyalty but also contributes to sustained business growth.

Judge.me provides the essential product review functionality for your online store. You can choose your preferred email template, allowing Judge.me to reach out to both past and present customers for reviews on your behalf effortlessly. Collect reviews through various modern marketing channels, including web, email, push notifications, and SMS. Display your reviews prominently across your site with features like the Judge.me review widget, a reviews carousel, a dedicated reviews page, and more. Extend your reviews' reach by creating a customized reviews tab on Facebook. Additionally, share individual reviews across popular social media platforms such as Facebook, Twitter, Pinterest, and Tumblr. Utilize our intuitive post editor to incorporate review images and content seamlessly. You can either share manually through our reviews dashboard or establish automation rules for convenience. Enjoy peace of mind as we automatically implement rich snippets into your review content, enhancing your organic search visibility. Integrate reviews throughout your entire marketing ecosystem, leveraging platforms like Google Shopping, Klaviyo email marketing, FOMO, PushOwl Notifications, and Shoelace Facebook Ads for maximum impact. By utilizing Judge.me, you can streamline the review process, making it easier than ever to build trust and enhance your brand's reputation.

Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.

Over 100,000 businesses rely on Trustindex for the seamless collection and embedding of customer reviews. By leveraging customer feedback, companies can enhance their SEO, build trust, and ultimately drive sales. Trustindex allows users to display and manage all their reviews in one centralized location, significantly improving their online reputation through a dedicated review summary page. With our aesthetically pleasing, easy-to-integrate, and mobile-friendly widgets, users can select from 36 different layouts and 25 pre-designed styles to showcase their reviews effectively. In just three minutes, businesses can gather over 100 Google reviews, achieving a top position on Google Maps within their sector. Transforming Google reviews into eye-catching social media content is made easy with our library of 3,000,000 unique background images. Furthermore, companies can create email signatures that incorporate review summary widgets, which can also be integrated into newsletters to consistently highlight their best reviews. Each month, our widgets receive an impressive 17 million appearances, showcasing the extensive reach of our clients. With Trustindex, our customers have reported an average sales increase of 17.7%, highlighting the tangible benefits of utilizing our platform. Ultimately, Trustindex serves as an essential tool in enhancing brand reputation and driving growth.

Quick Hub levels the marketing playing field by offering local retailers, service pros, and agencies access to sophisticated marketing capabilities typically reserved for large corporations, all without the complexity or high price. Through one intuitive dashboard, users can launch multichannel campaigns via SMS, email, and WhatsApp, expanding their reach across popular channels. AI-powered agents automatically create engaging social media posts and advertisements, allowing marketers to focus on strategy rather than content creation. The platform features a drag-and-drop calendar to schedule and manage a full month’s worth of content across multiple platforms with ease. Quick Hub facilitates reputation management by capturing 5-star reviews and enabling responses directly within the app. It also supports geo-targeted advertising on social media and Connected TV to reach local audiences effectively. With integrations to Square, Meta, Google, WhatsApp, Zapier, and more, setup is quick and straightforward. Detailed real-time reporting tracks ROI, foot traffic increases, and overall campaign health for data-driven decisions.

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.