SocialPilot Reviews

Summary: SocialPilot has enabled us to reach a wide range of clients on social media and interact with them and know where they stand with has helped us make decisions that favours the growth of our company. I wouldn't hesitate to recommend SocialPilot for its amazing features and ease of use. Great tool for organizations looking to expand their brand awareness.

Positive: SocialPilot is easy to use, and we have received better value for money. Prior to the other solutions we used, SocialPilot has better features and is more cost effective. We are able to keep track of all our scheduled posts. I love the UI, which is clean and organized. The ability to connect all our social media platforms together ad posts content simultaneously has saved us a great deal of time. We can generate great reports and identify errors in posts. Support is great and responsive. The ability to bulk upload posts is incredible.

Negative: Our online presence has grown with using SocialPilot. I honestly can't think of anything i dislike about it.

Summary: It has helped me to organize content and efficiently manage our organization's accounts in the different social networks that are collected, among many things, to boost our brand recognition, keep social networks updated to channel new customers, and improve customer interaction. It significantly saves time and effort when it comes to organizing and keeping social networks updated.

Positive: It is fantastic software, we use it to manage social media accounts, and its performance has been excellent. Its user interface leaves nothing to be desired in how friendly and clean it is; it is a simple software to handle and provides various functions to manage multiple social networks and schedule content publications on them within the same platform.

Negative: It has many functions for managing social networks, and although its interface is quite intuitive, it has a bit of a steep learning curve.

Summary: We have been using this platform for approximately two years, it is important to highlight the great effectiveness it has had for the general management of social networks used in my company, we currently use Instagram, LinkedIn and Facebook as social networks belonging to the company, and it is important to highlight that each of these social networks have been linked to the SocialPilot platform, we have noticed how thanks to this link and integration with this platform, we have been able to establish a much more complete interaction with customers, we have been able to create rounds of posts from scratch, add comments, review statistics, review the reach of each post depending on specific regions and much more, in addition, this platform has also provided me with a section where I can attend to each of the messages received on the social networks linked to my SocialPilot account, this is one of the most important functions for me, attending to and responding to each of the messages received is very important since I do not have to manually access each social network and attend to the messages, but this platform provides me with a single inbox where I receive each of the messages received on the social networks linked to my account. I love being able to have a single inbox where I receive all these messages, in an organized way, I can attend to each one of them and my work team. I can also attend to these requests from my account. In general, I consider that the effectiveness of this platform has been really impressive, we have been able to improve the number of publications that we upload to our social networks, as well as we have been able to capture the attention of many more clients. Thanks to the marketing and the presence that this platform has provided us in the different social networks that we currently use in the company, I am satisfied.

Positive: The main reason why we implemented SocialPilot in our company was because we had a poor management of our social networks, which made it a bit difficult to reach our posts towards new and current clients. The first feature that I liked about this platform is its great capacity to integrate social networks, without any type of limit, I can integrate social networks such as Facebook, Instagram, LinkedIn, and many others, there really is no limit on the number of social networks that I can link to my SocialPilot account simultaneously, this is incredible and is one of the most important functions for me, since I can link several social networks at the same time and manage each one of them from this platform. Another feature that I liked is that this platform allows me to create posts within it, posts which I can send directly to each of the social networks that are linked to my account, this way I will not have to publish that same post on social networks, manually, this function helps me save a lot of time since I can upload the same post on different social networks with just a simple button. Another feature that I liked is that this platform provides me with a system in which I can see real-time statistics about the reach and interaction that all of our social media clients and followers have had with each of the posts sent. These statistics help me understand if the posts and their content have worked correctly to attract the attention of new clients and followers.

Negative: The main feature that I consider needs to be improved within this platform is regarding the real-time display of comments and reactions to each of the posts, since in order to see the reactions and comments in real time, you will have to directly access the corresponding social network, since the platform takes a while to correctly update the comments received on each of your posts. I am quite negative, since I would like to have a real-time display of these comments within this platform, to avoid opening a specific social network and wasting time. Another thing that I didn't like about this platform is that it doesn't allow me to create posts together, that means that I won't be able to work as a team to design a new post to share on my social networks, each of the posts are created individually within the platform, you won't be able to tell your team to help you create or edit a post within this platform, this is relatively important to me, I would like to be able to create new posts together, counting on my company's work team to be able to have more ideas in the posts.

Summary: SocialPilot has had a positive impact within our business performance, we have noticed how it has been able to maintain all our active social networks at all times, it was previously a bit complicated Individually in each of them, however, after the arrival of this platform we have noticed that we are much easier for us to maintain a constant activity for our clients, with the publications programming system we have been able to maintain our active social networks. The experience we have had within this platform has left us really satisfied, we consider that it has had a very good impact on all of our company, we have improved our social media marketing, we have improved the quality of our publications and we have perfected the content that we give our clients on social networks. We will continue using this platform within our work area, because we like it very much as it works in general.

Positive: SocialPilot is a fantastic mechanism to develop a correct administration of your social re, with the help of this application you can keep your social re always active, with daily activity in which all customers because the main thing I like about this platform this one you can configure So that all the publications that you believe within it are published within the various social networks that you have associated, in this way you can maintain your social networks simultaneously activate and with the same content. Another of the things I like about this platform is that you can attend to all customers of the same entrance tray, that means that everything you receive on your social networks such as Facebook, Instagram or Twitter, will be stored within The same entry tray so that it is much easier to answer each of them, this mechanism of an inbox helps to answer the messages faster. I also love the system of analytics and statistics that this platform offers me, I can see individually the performance that I have been having within the various social networks that I use for my company.

Negative: One of the main problems I do not have about this platform is that it does not warn when a person has interacted with any of the publications that I have recently made on my social networks, for example, if yesterday to my Facebook account, and Some client commented that publication or reacted to it, the system does not warn me, I must find out manually, so it is a bit annoying to be accessing every moment to review how much interaction we have had. Another of the things that I do not like about this platform is that it has an application for mobile devices that is quite basic, which is noted that within this application you cannot visualize the analytics, only the publications can be seen their lives to each Of your social networks, this is definitely negative since we would like to visualize the statistics that our publications have had from another cell phone, the general design of this application for mobile devices should also be improved.

Summary: SocialPilot is a software that is really worthwhile, it has provided innovative results for my company, within our company we use more than three social networks, in which we have a fairly large audience, for us this platform has been key and very important, we It has allowed us to keep our social networks very active, generating publications from time to time and each one of the comments in real time. I love the experience that I have obtained with this platform, I consider that it has helped me a lot to keep my social networks active, for us it was quite complicated to publish on each social network individually, this platform allows us to simultaneously and at the same time . It is the platform that is being used only by a part of our employees, with the main objective of attending all afternoon that you know when necessary, in addition, it has allowed us to have more general statistics, statistics that help us understand the visualization of our public.

Positive: SocialPilot is an incredible platform to develop a correct administration of each of your social networks, it will help you to gather all your social networks in the same place to be able to manage each one of them in a much simpler way, the things that turned out to be positively on this platform were:

- One of the main things that I love about this platform is that it has a free trial period of 14 days, you can have access to each of the premium features of this platform during that time, you can link all your social networks and have a correct administration of each one of them without having to pay anything.

- Another thing that I liked is that it has an excellent system for automating posts on social networks, you can plan to schedule posts for a specific date or time within the platform, this action will be executed immediately according to the schedule you made, posting on all social networks at the same time.

- It has excellent statistics for each of the social networks, with this platform in the main panel you will be able to statistically visualize the amount of public that you have captured thanks to your publications, you will be able to see how many rooms it has and you will also be able to see the comments or how many times it has been shared.

- It is a very easy to use platform, in addition, it has an excellent application for mobile devices in which it will help you manage your social networks on your cell phone, this application has a very attractive design, it also orders each of the social networks so you can see the stats separately.

Negative: SocialPilot has provided quite beneficial functionalities both for me and for my company, like the ones I mentioned previously, it has provided significantly good tools to develop a correct administration of social networks. However, we have also noticed several negative things about this platform, such as:

- This platform allows you to publish simultaneously on various social networks such as Facebook or Instagram, however, within this platform there is no type of statistical analysis for the traffic generated in an Instagram account, which noticed that when entering the area Instagram statistics, it doesn't seem like anything to me, the function of Instagram within the platform is to make publication schedules for your audience, you can schedule publications for Instagram and any time, but this platform does not provide you with statistics.

- Another of the negative things about this platform is that there is no integration with any cloud storage system, so if you need to export the statistics and reports obtained from the traffic of your social networks, you will have to do it manually and store it in one place manually, you cannot directly transfer from this platform to some cloud storage.

Summary: This platform has been key to generating much more audience within my social networks, previously it was a bit complicated to generate publications every day, we did not have the necessary time and we noticed that it was a bit complex to keep our social networks active every day , since we use more than two social networks within our company. After the arrival of this platform we have noticed a circumstantial change within the administration of our social networks, we use Instagram, Facebook and LinkedIn within our company, so this platform has been key to managing each of them separately but in the same way. same place. The experience gained with this platform has been excellent, but there are still things to add, such as adding a separate inbox to allow it to be more concrete, also a live session creation system has to be implemented to expand the functions of the platform. I am happy with all the results obtained in general on this platform, I consider that it has been key to achieving our results on a larger scale in this company, our entire audience is much happier thanks to the fact that we are more active in this, we can attend all your requirements from each social network, we can create daily publications in an automated way.

Positive: SocialPilot is an excellent service to manage all your social networks simultaneously, for us, managing social networks is extremely important because we have to maintain a daily activity, this platform has been useful to maintain that activity every day, in addition It allows us to get much more generalized traffic for our publications, to know the amount of audience that interacts with us and the number of clients we obtain through each social network. The main thing I like about this platform called Social Pilot Is that this platform allows me to count the number of followers I have on my Twitter account as well as on my Facebook account, monitoring the number of followers helps me understand the public that is accessing my social networks and the number of people that follow all my services, in addition, another thing that I like about this platform is that I can see in real time the traffic generated by each publication, each publication that I make in my various social networks, I can see the traffic directly from this platform without having to access the specific social network, in addition to seeing the traffic I can see the number of comments, the number of impressions that the publication has had, and the number of reactions you have received. Finally, I also love how easy it is to link all my social networks to this platform, when I started using it I noticed that with just a simple button I could link my Facebook account, and we went through the process of linking all of them. my social networks today I can see the traffic generated in each of them. Below I will break down the positive things about this platform.

* I can schedule all kinds of posts or comments within my social network, this function is really important because it helps me keep my social networks active in an automated way, I can plan or schedule all kinds of posts for a specific time, in addition, I am going to schedule comments to be posted at a suitable time, this feature is really important and it automates the whole complex process.

* This platform allows me to create alerts for when I reach an audience limit, that means that when I reach a specific audience within each publication, the application will send me an immediate alert to my mobile device and my computer, this way I can be attentive and know exactly when I have reached a goal in the audience.

* Platform prices are really accessible, so if you are looking for a fairly cheap service for your company that allows you to manage your social networks simultaneously, this is the best option to consider, you can save a lot of money and manage all your social networks from the same place.

* All reports are obtained immediately, you do not have to wait for any information obtained to be processed, because all information is collected in real time about the generated traffic, you can generate reports in a matter of minutes and in detail, this allows you to obtain the reports immediately and be able to export them to any place.

Negative: To be honest, I have not presented any type of problem regarding this platform, but I think that some things are missing to be implemented within it. Currently, it is not possible to hold a live session or video conference within social networks simultaneously, this platform does not allow me to create a live session for all my followers simultaneously, it would be great to be able to start a live session within my Facebook, Instagram and Twitter, where all my followers within those social networks can access the live session and interact with us, this important functionality and would help to keep much more active in our social networks, it would also help us to interact at same time in all social networks through the live session. Another of the functions that have to be added within this platform is a much more individual inbox, it would be excellent for us to receive messages separately, currently we receive all the messages of the social task in the same inbox, which which makes it a bit difficult to read each one of them, and also makes it difficult for us to respond immediately, since we present various confusions and we do not know in which social network the message is located.

Summary: We are grateful for the general functionality of this platform, previously it was quite difficult to analyze all our social networks individually, since we use more than four social networks within this company, however after the arrival of this platform everything changed in a positive way, we managed to get excellent management of social networks and currently we have generated quite a lot of traffic within them. It is important to highlight that all our clients are satisfied due to the attention we have provided them thanks to this platform, we have offered them much higher attention, now we can answer all the comments they make within our publications, we can also answer all the messages without the need for our customers to wait a long time. As I mentioned previously, there are still several things to improve within this platform, we urgently need this platform to offer us much more precise metrics for our Instagram account, in order to correctly analyze the traffic that is coming from that account.

Positive: SocialPilot has become our main software to manage our social networks, we have several social networks within our company, so this software has been useful at all times. The main feature that we like is that there is no type of limit regarding the social networks that we can link to this platform, we can link all the social networks that we want and in the same way it will provide us with an administration of them. I also love that within this platform you can make a simultaneous publication schedule for all linked platforms or social networks, when making this schedule it only takes a few minutes, and it will also be published at the exact time you previously configured it. But this platform can also receive all the messages that the clients of your different social networks have sent you, for any company it is a bit complicated to manage each Social Network and view the messages of it, so this platform has been useful because it offers a single inbox to receive all messages from linked social networks. Finally, I love the real-time visualization that I have with this platform, I can see all the activity that our client is having with the publications made, all in real time, with an excellent update of the information.

Negative: SocialPilot It is quite expensive software, its plans or rates are quite high for some companies, in addition, the platform does not have any type of free trial, which can make it difficult for new users to adapt to all the system's functionalities, in my opinion, this platform should offer a free trial for all new users, this would make users understand how to use the platform. In addition, another of the negative things is that this platform has a fairly basic analysis for Instagram, it is not capable of collecting accurate information for the traffic generated within the stories and within the publications, as well as not being able to measure in a way precise the reproductions of our videos, it would be excellent if this shower offered quite advanced metrics for our social network Instagram.

Summary: It is budget friendly and they have great responsive customer service. SocialPilot makes uploading and planning of social media posts & ads smooth.

Positive: SocialPilot provides me with features and tools to manage the organization's social networks and keep them up to date. I have not experienced complications while managing the content for our platforms in different social networks.

Negative: I would like the ability to stream and view mentions. Although there have been few bugs, the customer service responds almost immediately to solve any issues I have