Best Verint Quality Bot Alternatives in 2024
Find the top alternatives to Verint Quality Bot currently available. Compare ratings, reviews, pricing, and features of Verint Quality Bot alternatives in 2024. Slashdot lists the best Verint Quality Bot alternatives on the market that offer competing products that are similar to Verint Quality Bot. Sort through Verint Quality Bot alternatives below to make the best choice for your needs
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Enterprise Process Center (EPC)
Interfacing Technologies
55 RatingsInterfacing's Digital Twin Organization software offers transparency and governance to improve quality, efficiency, and ensure regulatory compliance. A single platform allows you to map, analyze, and automate your processes, manage regulatory compliance, and assess risks. Interfacing's digital twin solution (Enterprise Process Center-EPC) is an enterprise management platform that allows companies to digitally transform their processes. It helps them streamline operations, improve productivity, and make things more efficient. Interfacing's digital platform - Rapid Application Development Tools (RAD) Tools, with its Low Code Development methodology, will optimize your technical resources and maximize transparency to allow for continuous improvement. Discover how our Low-Code Rapid Application Development module gives you all the tools needed to create and deploy custom, scalable, secure, mobile-ready applications in days vs. months! -
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QRA’s tools streamline engineering artifact generation, evaluation, and prediction, refocusing engineers from tedious work to critical path development. Our solutions automate the creation of risk-free project artifacts for high-stakes engineering. Engineers often spend excessive time on the mundane task of refining requirements, with quality metrics varying across industries. QVscribe, QRA's flagship product, streamlines this by automatically consolidating these metrics and applying them to your documentation, identifying risks, errors, and ambiguities. This efficiency allows engineers to focus on more complex challenges. To further simplify requirement authoring, QRA introduced a pioneering five-point scoring system that instills confidence in engineers. A perfect score confirms accurate structure and phrasing, while lower scores prompt corrective guidance. This feature not only refines current requirements but also reduces common errors and enhances authoring skills over time.
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CallFinder
CallFinder
42 RatingsTransform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers. -
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It is difficult to make data available and actionable when a manufacturing site has many processes. As operations grow, it is becoming more difficult to comply with safety, quality, and environmental regulations. Manufacturing is built on predictability and reliability. Manufacturing by nature is all in the execution of established processes. TenForce was built from the feedback of our clients to map the operational reality in a plant.
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CallTrackingMetrics
CallTrackingMetrics
843 RatingsCallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options. -
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NICE CXone
NICE
2 RatingsNICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers. -
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Working with companies from regulated industries, we've realized that many find carrying out GRC tasks time-consuming and ineffective. That's why we created AdaptiveGRC, a comprehensive solution designed to coordinate governance, risk, and compliance fully. The difference between success and failure is the ability to measure, monitor, and manage your GRC activities rapidly and efficiently. The tool reduces the manual work and allows you to focus on things that matter. Adaptive GRC provides several modules, such as: a. Internal Audit to Plan your audits better, carry them out more effectively and assess the outcomes more accurately. b. Risk Management allows you to manage risk according to established principles, define & track treatment strategies, and visualize risks. c. Compliance Module will streamline and accelerate compliance management of multiple regulations without duplicating effort and much more. Whether you use a single module or the complete solution suite, your organization will benefit from operational efficiencies and instant management reports. If you struggle with spreadsheets and lack automation, let's arrange a call with our experts and work on this together.
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ARMATURE Fabric
ARMATURE
ARMATURE Fabric™, allows you to manage all aspects of your accreditation, certifications, credentialing, audit quality, and compliance activities from one platform. Our software allows you to save time, work more efficiently and securely, and better serve your stakeholders. Whether you manage institutional, programmatic or specialized accreditation programs, certify individuals, products or organizations, conduct audits or assessments, or resolve non-conformances, ARMATURE Fabric can make it simpler and more efficient for both you and your stakeholders. Our cloud-based, secure software allows you to collect data in multiple methods (through online applications and audits, assessments and self-evaluations), manage your accreditation, certification, audit and compliance workflows, capture and manage documents and artifacts and identify and resolve issues; generate reports; and spot trends. -
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Eleveo
Eleveo
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe. -
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Observe.AI
Observe.AI
1 RatingObserve.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change. -
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Call Center Studio
12 RatingsCall Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes. -
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EvaluAgent
EvaluAgent
Contact Centers such as yours can use our Quality Assurance Platform to improve customer, agent, and user experience in order to thrive. We'll give you personalized recommendations on how to improve your QA. Unifying customer feedback, performance data, and text analytics will help you quickly identify the conversations that need your attention. Integrate and fetch conversations, survey data, and performance data into the best connected QA and improvement platform. To highlight compliance and CX issues, auto-score 100% of chats, emails, and calls. Create your own signals and filters and send them to your QA team for root-cause analysis and deep dive evaluation. -
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Playvox
Playvox
Playvox provides modern businesses and BPOs the most comprehensive, collaborative, and insightful agent optimization suite. It includes Quality Assurance, Performance Management Software, Coaching, Learning, and Agent Motivation Software. Our centralized and automated solutions integrate with your existing platforms, empowering agents, team leaders and QA analysts with the tools and real time intelligence required to improve customer experience and generate revenue within hours. Playvox believes that great customer experiences begin with people. -
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Aspect Quality
Aspect, an Alvaria Brand
Assessing the quality of voice-based and text-based interactions with customers is a great way to improve customer satisfaction, increase agent effectiveness, and comply with security and legal requirements. Call center agents must be held to a high standard of quality control in order to engage customers effectively. Integrating quality monitoring with recording capabilities and survey features allows you to identify the most appropriate interactions and evaluate agent performance. You can also capture real-time feedback from customers and gain insight into business issues and contact quality. Record, playback, stop and start desktop and voice interactions. Recordings provide insights into the customer experience, and improve agent performance and quality. Robust evaluation tools provide insight into the entire customer experience and improve agent performance. -
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QEval
Etech Global Services
QEval, a cloud-based software that allows call centers to manage compliance and quality requirements, is available. Key features include integrated online coaching, role-based access control, trend reporting, and recording encryption. -
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mySQM Customer Service QA
SQM Group
MySQM™, customer service QA software, is designed for agents in call centers to provide real-time feedback and quality assurance. It also provides coaching and recognition to help them deliver great CX. mySQM™, customer service QA software empowers and recognizes agents by providing real-time feedback and quality assurance, coaching and recognition to help them deliver great CX. Agents and managers also get real-time, actionable reporting (e.g. great CX delivery, service recover opportunities). Our software can capture data from multiple sources and store it in one integrated software platform. This software allows you to manage CX data and deliver exceptional customer service. MySQM™, for example, captures both internal data (e.g. ACD, call list and QA) as well as external data (e.g. web, email and IVR) to provide agent dashboard reporting, accountability and coaching. -
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Prodigal
Prodigal Technologies
Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company. -
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TransMon
TransMon
TransMon is a leader in quality monitoring innovation. It allows the management to monitor and understand the performance of the QA Team. TransMon allows you to keep a close watch on the performance of your team. It allows you to monitor and analyze all customer interactions, including emails, chats, and phone calls, on a single interface. You can also summarize the reports within a minute, according to the scorecards. It also comes with a module for agents that allows them to improve their performance and skills by using a "Do It Yourself approach". This software for quality monitoring also helps to build transparent relationships within a team through an automatic sampling process. All samples are automatically retrieved and assigned to the team responsible for quality. Agents can accept the samples or ask for more information. -
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Scorebuddy
Sentient
$159 per monthEmpower Customer Service Agents, Quality Managers, and Contact Center Managers to manage customer experience with a single platform that is built around flexible scorecards that adapts to the changing needs of your company. This platform allows you to make decisions about the best place to put your quality management resources. With dashboards that give you immediate feedback, engage and upskill your agents. To fill knowledge gaps, provide targeted training and coaching with a full-service LMS. Our team has a wealth of experience and continues to provide innovative quality management solutions. We are sensitive to your needs and can provide solutions that address the changing landscape of customer service. Scorebuddy brings about measurable and positive changes in contact centers around the world. Scorebuddy will need your contact information to contact you about our products or services. -
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inConcert Contact Center
inConcert
The most comprehensive contact center solution available on the market will improve your customer experience and optimize your company’s time and resources. All communication with clients can be managed from one platform: phone, email and WhatsApp Messenger, Messenger, web chats, SMS, web forms, online forms, or app stores. You can create a unique contact record and then forget about it. The cloud environment allows you to work from any device that has browser access. This protocol offers great sound quality and ease-of-use. Multimodal automatic dialing allows you to make more calls and get them to your destination faster. You can choose from progressive, predictive, or preview dialing to boost your campaigns. Intelligent routing allows you to manage inbound calls easily and productively. Voicemails, voicemails, and integration with outbound channels can all be managed from the same desktop. -
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Cresta
Cresta
Live prompts to help you decide what the best thing is to say during customer interactions can dramatically improve your team's performance. There are experts on every team who are more productive than their peers. Cresta's AI is powerful and can learn from top performers and provide real-time guidance and coaching to help others. The result? The result? An expert at every customer touchpoint. Cresta's powerful AI engine continuously learns and optimizes to help teams improve performance across channels and use-cases. Your top performers will help you improve team performance and compliance. Cresta analyzes every conversation and tracks agent performance to identify coaching opportunities for managers so they can spend more time coaching than reviewing transcripts. -
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Qualiex
ForLogic
$1500 per monthSoftware for Quality Management. The software is rated the easiest to use and will help you overcome the challenges of Quality Management in your company. Over 45,000 professionals have already simplified their management systems. Chat online with Qualiex to ask questions about Qualiex. Chat with ISO 9001 Lead Auditors in Real Time during office hours. They will answer your questions quickly and conveniently. Non-Compliance Management. No more feeling lost during the non-conformity management process. Forlogic Tracker will eliminate spreadsheets and automate charges by email. It will centralize your information, simplify your management, and help you to manage your NC. Manage the main causes to be more efficient in dealing non-conformities. We can see that Quality has gone through many transformations. We have already seen the eras of Inspection, Statistical Control, and then Total Quality Management. -
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HGS Agent X
Hinduja Global Solutions
$119 per user per monthA simplified 360-degree view of your customer will simplify your agent workflow and improve customer interaction. Our AI-powered agent assistance will speed up the resolution of issues and reduce hold times. Smart actions and contact center automation will eliminate repetition. Smart consult collaboration allows you to troubleshoot and to share screens. With Customer sentiment, you can see what customers think in real-time. Reduce response times and reduce the number of screens by using one, unified tool. Quick-access KPI, feedback, and training data allows you to monitor service levels and evaluate performance. Integrating multiple data sources allows you to spot patterns, improve productivity, and make informed decisions. Monitoring built-in quality assurance dashboards to improve agents, teams, or organizations. -
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QwizPRO
Telonic IQ
$199 per monthQwizPRO simplifies ISO 9001 and AS9100 quality management, ensuring stress free audits. Its user-friendly automated minimizes errors and saves time. QwizPRO allows for quality excellence in today's competitive environment. Monitor and evaluate every supplier consistently to ensure they are aligned with your stringent standards. The software's real-time analytics, customizable reporting, and other features provide a clear picture of supplier performance. It highlights areas of excellence, and identifies potential risks. Your team will benefit from QMS training designed to help them progress from understanding industry standards quickly to mastering complex procedures. QwizPRO lets you automatically deploy training, track learning progress and identify areas that need further development. Use QwizPRO to get instant access to the documents you need for your daily tasks. -
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AssurX
AssurX
The AssurX platform is a powerful software platform for enterprise quality management (EQMS) and regulatory compliance to reliably communicate and coordinate information, documentation, and activities. AssurX allows regulated businesses to quickly identify and control quality issues and risk exposure to avoid quality or noncompliance problems while improving workflow. AssurX QMS software is uniquely configurable to fit any established or dynamic business requirements. The system creates an electronic workflow of tasks, alerts, escalations, and approvals that can be automated to the desired level, mapping precisely to real-world operations. No other system is easier to deploy, configure, and modify. AssurX solutions integrate seamlessly to create a connected quality system. Solutions include audit management, corrective actions, training management, compliant management, document management, change control, risk management, EHS incident management, and more. -
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Klaus
Klaus
Hypergrowth companies like Epic Games, Hopin, and Wistia use Klaus to boost agent skills and have more conversations that end with a smile. ✨ Klaus users report: - Cut downtime spent on quality assurance by 70% - Boost CSAT by over 10% - Onboard new agents 2x faster ✨ Our purr-ific features: - Automate & scale your QA - Rate and comment on conversations - Customize rating categories and scales - Accelerate onboarding of new support reps - AI brings meaningful conversations to the top - Automate assignments & goals - Coach with precision - Filter conversations based on: Complexity, Sentiment, CSAT, and more - Filter by agent-based on: Volume, Sentiment, CSAT Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving. -
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SBS Quality Database
Sunday Business Systems
$499/one-time The SBS Quality Database is a simple, inexpensive, ISO 9001 compliant software program that allows small businesses to efficiency manage the Quality Management System or QMS. The database tracks corrective actions, preventive actions (CAPA), internal audits, safety improvement, supplier corrective actions, continual improvement projects. Compile and analyze Customer Survey results. Identify and minimized risk using the risk management module (FMEA & SWOT analysis) . Document QMS review meetings and results. Document interested parties as part of the Context of the organization. Use the dashboard for a quick view of the overall performance. Cloud based or locally installed options are available. The program is ideal for small businesses striving for ISO 9001:2015, API Q1, AS9100, or TS16949 compliance. Free demo downloads are available from our website so you may try before your buy. -
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Stella Connect
Medallia
Your customer service agents should be able to work from anywhere. You can create a team that is motivated and available to work from anywhere. This will ensure that every customer interaction is human. Stella Connect lets you coach agents and ensure high-quality customer interactions by removing teams from the contact center floor. Stella Connect improves agent engagement and performance in work-from-anywhere customer support teams. -
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MaestroQA
MaestroQA
$19 per user per monthOur customer service quality control software empowers managers to empower agents to create exceptional customer experiences. There are more customers than ever before, with more channels and more conversations. We did the math and found that support teams are more difficult to manage. Maestro was created to assist managers in improving their teams. Check out what our customers have to share or request a trial. Spreadsheets were useful when managing support teams was easier. Managers need an omnichannel platform to help them coach their agents to meet customer expectations. Support becomes more difficult due to increased competition, customer expectations and real-time channels. This makes it harder for managers to manage teams. Insufficient reporting and out-of-date feedback for agents can lead to poor coaching experiences, insufficient reporting, or even worse, poor quality management in spreadsheets. Managers can empower agents with real time feedback, granular insights into agent performance and targeted coaching. -
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OurRecords Compliance Network
OurRecords
OurRecords is a cloud-based credential management system that can be used by healthcare, mortgage, and food businesses. OurRecords allows companies to use a single platform for managing and storing verified credentials and records. Top features include supplier/vendor management, workforce prerequisite program, proactive alerts/notifications, document distribution, centralized documentation, and automated reports. -
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Brightmetrics
Brightmetrics
Brightmetrics™, is not another call center reporting tool. We help your team gain valuable insights into the performance and impact of your contact centre by identifying key indicators and metrics. Brightmetrics' business intelligence is built on call center analytics, which provides insights based on historical data that can help you and your team strategize better and make data-driven decisions. Brightmetrics historical analysis is never older than an hour, but some situations require up-to-the minute metrics and reporting on your call center's performance. Real-time analytics allows you to see your agent's activity and customer interactions in real time. -
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RedRoute
RedRoute
RedRoute acts as a voice assistant and a call center agent to answer customer questions. It can integrate with your phone system and customer service system to provide customer updates. If RedRoute is unable to assist, the call will be seamlessly escalated to your call centre agents. Our current solution is best suited for eCommerce and transportation companies. We are constantly expanding our feature range. You get a 30-day free trial of all features, which starts when you automate your first phone call. Customers typically get up and running in less than an hour, and start seeing savings the next day. Our solution is designed for you. Simply connect your existing software to our 30+ integrations and choose your initial preferences. We'll take care of the rest. Automating your business processes begins immediately after you have set up the system. This takes less than an hour. We can automate calls if your company uses chat, SMS, or voice. This allows your team to focus on other channels. -
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NobelBiz
NobelBiz
About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications. -
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Intalk.io
Intalk.io
Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience. -
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RapportCMS
Unity4
RapportCMS is our competitive edge compared to our competitors. We focus on the intersection of telephony, interaction and the people who answer the calls. This ensures that we create 'human technology' that is designed by and for contact centre practitioners. We understand that call center technology must be equally adept at handling the call after the agent says hello. We are one of the most prominent Contact Centres in the AUNZ Market. We spent over 10 years developing, refining, and improving our technology before releasing it to the market as a SAAS solution. Although most providers view solutions from a telephony standpoint, we recognize that what happens after the agent says hello matters just as much as what happened before. -
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QUMAS EQMS
Dassault Systemes
Organizations need to standardize their business processes and automate them in order to bring new products to market quickly and comply with global regulations. QUMAS EQMS (formerly ProcessCompliance), a cloud-based solution that provides integrated regulatory, quality and compliance management capabilities within a validated QMS environment, is QUMAS EQMS. QUMAS's data-centric approach lets you manage quality content easily and access and re-use all data. This gives you a comprehensive view into Quality. Interactive quality dashboards from QUMAS provide QMS overviews across all business areas and quality initiatives. Export, email, and scheduling are all possible for reports. QUMAS allows QMS departments the ability to securely, efficiently, and compliantly exchange information in the cloud. -
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Hubicus Quality Monitoring
Hubicus
$200 per user, per yearEffective action plans for customer satisfaction management solutions. Assess your calls, emails, chats... Collect information about satisfaction throughout the client's and employee's journey. Define the actions to be taken. For decision makers and service providers, evaluating the quality of customer relationships is a top priority. Hubicus offers a global SaaS offering that includes 3 complementary approaches: Quality Monitoring Compliance assessments. Feedback Management Multi-channel hot topic polls. Abilities. Knowledge quizzes and management skills. Quality Monitoring Process compliance assessments. You can create your own evaluation criteria and grids. Select the interactions that you wish to evaluate (telephones, e-mails, chat ). Evaluate and debrief. Analyze and share. Hubicus Quality Monitoring provides a wide range advanced features. There are many criteria. -
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Quality Connect
Montrium
Enterprise Quality Management Software in cloud for life sciences. Technology plays a crucial role in ensuring that QA is aware of any issues as they arise in today's complex operational environment. You can gain insight into your quality management system's performance and the current state in your operation to be more proactive and reduce risk. Montrium's Enterprise Quality Management system (EQMS), was designed to help life science companies tackle the content management challenges they face head-on. Each module of the SharePoint QMS can be used separately or as part of a fully integrated quality management platform. These modules can be used on-premise or in a cloud environment. These modules are ideal for pharmaceutical companies, contract manufacturers, and medical device companies. Built to comply with GMP/GCP requirements. -
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TelStrat QM
Serenova
Your supervisors, trainers and Quality Assurance teams can empower your agents to improve customer interactions. A user-friendly interface allows you to review recorded and live-monitored calls and sync voice and screen recordings. Automated analysis of interactions to provide actionable insights. A sophisticated call center quality management system will help you improve service quality, assess call-handling effectiveness, and ensure agents adhere to scripts and processes. Use an intuitive interface to manage your team's performance. You can listen, monitor, score, and evaluate agents. Then, you can provide effective coaching and eLearning. To coach agents and improve KPIs, provide e-Learning resources and packaged call content. Perform evaluations quickly, efficiently, and easily. Agents can excel with in-depth performance reporting. -
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SoftExpert EQM
SoftExpert
SoftExpert EQM (enterprise quality management software) is the most comprehensive. It assists companies in achieving and maintaining ISO 9001 certification by automating highly interactive quality processes that are tailored to their specific products, operations, and business practices. As a modular and scalable solution platform, SoftExpert Quality Management Software seamlessly integrates all key quality initiatives, including process mapping, documented information (SOP - standard operating procedures, work instructions and records), non-conformance reports (NCR/NCMR), corrective/preventive actions (CAPA), quality indicators (KPIs). The solution can also manage supplier relations, customer complaints and quality audits, as well as competence and training, quality controls, quality inspection, and statistical process control, increasing QMS flexibility and robustness. -
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Daisee
daisee
$89/month Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA. -
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QIMAone
QIMA
QIMAone allows global brands, retailers, and manufacturers in the consumer goods industry to digitize quality and compliance operations, collaborate and collect reliable data across their entire supply chain, minimize disruption, improve visibility, and drive continuous improvement. Digitize your quality management, connect with your supply network, and collaborate with suppliers to avoid defects. Assign inspections to suppliers and inspectors, and then work together to correct the situation. Import, create custom workflows, checklists and checklists to support inspections and audits. To boost your supply chain, consolidate actionable KPIs and benchmark. Visualize your supply chain and use risk-based strategies for proactive improvement programs. You can reduce costs and spend more time on value-added activities by automating standard processes and automation. With actionable insights, elearning content, and collaborative tools, empower your factories and vendors. -
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symplr Compliance
symplr
It is difficult enough to manage risk and adhere to healthcare regulations. The task becomes even more difficult when you add the pressure to control costs and do more work with fewer resources. In the past, healthcare organizations viewed digital compliance solutions as a tool that could be added to their compliance program. Even today, many health systems do not have a full-time team of compliance experts or rely on disconnected solutions and manual processes to manage and report compliance issues. This creates a higher margin of error, gives little or no enterprise-wide visibility, and puts strain on resources. You are more likely to be out of compliance if you use manual processes and do not have a healthcare-specific compliance solution. Health systems that do not have proper governance and use multiple siloed processes or systems face operational inefficiencies, fines and compliance risks. -
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VeriCuda
VeriCuda
VeriCuda is a performance platform for the food manufacturing industry. Recent changes in regulatory auditors are calling for a food safety culture. VeriCuda helps you meet these requirements with its user-friendly software that allows your team to contribute. You can make and track observations on a desktop computer, tablet or mobile device. Checks are built-in, allowing you to close out all tasks. KPIs can be tracked in real time, allowing you to monitor progress quickly. Reports can be generated with a click of the button. Follow and adhere to food safety management guidelines, based on Global Food Safety Initiative. It provides immediate communication of observations and completion status to senior management. Automate and organise major and minor observations with a click of a mouse. Keep track of all compliance checks and requirements. Stay organized and cultivate a positive and strong food safety culture. -
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CloudEQMS
P4P Compliance Management
$1.00/month/ user You, as a business, must comply with all laws and regulations in the jurisdictions where you operate. Failure to comply with Regulatory Compliance requirements could result in severe penalties or fines, as well as reputational damage. Need help with protecting your digital data from unauthorized access or data loss prevention? How to comply with GDPR? All questions can be addressed by our Data Governance and Data Security experts. Are you frustrated by manual, time-consuming processes and procedures in your workplace? We can help you automate your Health and Safety checklists and Risk Assessments, CAPA, and other compliance requirements. Finding cyber risk management confusing? From training staff awareness to consultancy services, we have everything you need to help your organization with cyber security. The list below shows the top regulatory compliance issues that businesses will face in the next year. -
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Xybion QMS
Xybion
Rapidly Transform Your Compliance, Quality & Risk Management Systems in Today's All Digital, All-Remote World. Predict, Mitigate and Automate Compliance Monitoring in Real-Time. Always be prepared for compliance inspection -
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DeepEyes
DeepEyes
A holistic approach to managing GMP-regulated manufacturing areas is essential. It involves identifying and monitoring the critical components, such as personnel, facility, and microbial control. By instantly recognizing compliance related anomalies and contamination threats, DeepEyes video-based AI error-recognition solutions close the gap that even the best training and supervision/monitoring leave open. Intelligent DeepEyes solutions automate surveillance by alerting deviations to good manufacturing processes (GMP), in real-time. They provide continuous quality control that goes parallel with the manufacturing process. Operator training is not enough to eliminate the possibility of leakage. Monitoring is essential to avoid product loss, waste disposal issues, downtime, and other safety hazards. -
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AURA is a web-based QMS software that allows organizations to monitor and manage their quality compliance activities. We bring you organization-specific quality management system and enable you to streamline your quality process for better risk management and assured compliance. Aura audit management software allows you to maintain quality standards for different business areas within your enterprise.
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ZEVA
CodeLynx
Zeva has a simple interface and uses Microsoft Azure Cloud to provide a secure and robust hosted environment that can scale from small businesses with less than 10 users to large enterprises with more than 10,000 employees. ZEVA is a valuable tool for any organization. It allows you to create and manage unlimited custom assessments and provides real-time data and analytics to decision-makers and managers anywhere in the world. You can reduce risk and keep compliance with centralized secure hosting, enhanced reporting, real-time dashboards, and analytics. Items marked with "Findings", can be assigned immediate corrective measures to ensure prompt remediation. The ZEVA platform was developed by the CodeLynx team to meet the evolving evaluation needs of all sizes of government and commercial organizations. -
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iCompliance
iCompliance.online
$1160/month/ user iCompliance, a comprehensive digital platform, is designed to streamline Quality, Health, Safety, and Environment management, Environmental, Social, and Governance initiatives, and Governance, Risk, and Compliance processes for organizations in various industries. Our software provides tools for incident reporting and management, audit management, corrective action, and more. These tools help ensure compliance with regulations, standards, and safety, promote environmental responsibility, track ESG performances, engage stakeholders, manage regulatory requirements, internal control, and risk mitigation strategies, and ensure regulatory compliance. iCompliance's customizable workflows, real time analytics, integration options and mobile accessibility, as well as multilingual support, empower organizations to achieve operational excellence and mitigate risks.