TransMon Description
TransMon is a leader in quality monitoring innovation. It allows the management to monitor and understand the performance of the QA Team. TransMon allows you to keep a close watch on the performance of your team. It allows you to monitor and analyze all customer interactions, including emails, chats, and phone calls, on a single interface. You can also summarize the reports within a minute, according to the scorecards. It also comes with a module for agents that allows them to improve their performance and skills by using a "Do It Yourself approach". This software for quality monitoring also helps to build transparent relationships within a team through an automatic sampling process. All samples are automatically retrieved and assigned to the team responsible for quality. Agents can accept the samples or ask for more information.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
TransMon
Year Founded:
2010
Headquarters:
India
Website:
transmonqa.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
Online
TransMon Features and Options
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