Alternatives to Vantage Point

Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.

7shifts is an all-in-one restaurant team management platform that helps operators manage work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. We help managers: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention.You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Join the 1,000,000+ restaurant pros already using 7shifts to simplify their team management.

NICE CXone is a SaaS-based contact centre software that empowers organizations by improving the quality of leads, and reducing client interaction costs. NICE CXone is robust and scaleable. It is built on multi-channel ACD and speech enabled IVR. This allows contact centers to process inbound support requests. Agents can connect seamlessly with customers via multiple channels, including email, voicemail, voicemail, social networks, chat, and voicemail. NICE CXone's key features include predictive dialers, CRM integrations, customer feedback, quality management, workforce optimization and disaster recovery, network connectivity, reporting and analytics, and predictive dialers.

Experience an all-in-one cloud-based workforce management software, built for Australian businesses. foundU gives managers one system to onboard, schedule and pay their workforce with confidence. foundU offers simple employee onboarding to help you create a strong employee experience. Enable staff to provide the information, policy acknowledgements, qualifications and availability you need. Create multiple onboarding journeys customisable by position, setting requirements and conditions as you need. foundU helps drive efficiency and profitability from a single screen. Generate schedules in seconds. Schedule the most appropriate, available people for each shift, while monitoring your wage cost in real-time. Use analytics to optimise costs and resources. Share staff across venues, share schedules via the employee app, make adjustments and swap shifts in a snap, and more. foundU eases the burden of compliance with its native payroll system. See your platform automatically pay the right amount, make the correct deductions and eliminate hours of admin. Reduce end-of-year stress with STP compliance and workflows. Get ongoing support around the latest award information in easy-to-understand formats. Visit our website to book

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

OpenText™, Qfiniti, is a centrally managed suite that provides workforce optimization solutions for multichannel interaction analysis. It offers real-time agent support as well as call center performance management capabilities. Qfiniti automatically provides relevant, accessible, and actionable customer intelligence that allows organizations to better understand customer interactions. This will allow them to deliver exceptional service around the world. Qfiniti can be deployed on-premises and on the cloud and integrates with all contact center telephony systems as well as CcaaS vendors such Amazon Connect, Twilio and RingCentral. Provides coaching opportunities by offering performance assessment capabilities. It allows users to create and modify evaluations online using easy-to-use scoring features and navigation. It uses unique agent rankings, skills and seniority to support scheduling. It also allows users to forecast staffing needs and accurately schedule single or multi-skilled employees.

Rotageek assists businesses in accurately predicting and meeting demand using data-driven tech. Rotageek also helps them to schedule staff efficiently and fairly. Rotageek uses machine learning and personalised algorithms to spot patterns that might otherwise go unnoticed. This is how Rotageek offers best-in-class workforce management and business forecasting.

NICE Workforce Management is the industry's best workforce management software solution. This solution delivers the most accurate and actionable forecasts and schedules in the industry. It helps businesses reduce labor costs and achieve their goals through its patented forecasting algorithms. NICE WFM can help you reduce headcount, simplify long-term planning and improve agent engagement. It also helps you increase workforce efficiency.

We believe that providing a unique, flexible, and responsive platform, especially as a Field Service Management solution, will allow you to deliver the best customer service. All-in-one platform for managing incoming calls, providing online support, chat, SMS and self-service application sync, emails, social media integration, and providing customer service. Multi-platform mobile apps to manage your field workforce. Mobile workforce empowered to receive, schedule, complete, update, notify, and even cancel job orders while on the go. iTouchVision's Service Desk Solution makes it easy to manage service requests and tasks throughout their lifecycle. Automated administration workflows make it easy to schedule and manage back-office operations. While our platform is highly configurable, it will not meet all your business requirements. However, an off-the-shelf solution will never be able to meet all your business processes 100%. Our platform may not meet all your requirements.

With AI-Powered Workforce Management, you can optimize labor budgeting, forecasting, and scheduling. Are your managers losing time on site due to the tedious scheduling of workforce workers? During busy periods, your locations are understaffed Are your associates calling in sick or quitting because of scheduling issues? With AI-powered workforce management and employee self-service, Reflexis Workforce Scheduler eliminates inefficiencies in labor budgeting, forecasting, and scheduling--simplifying your labor operations and unleashing the power of your on-site associates. On-site managers can create the most accurate labor schedules and forecasts using AI-powered forecasting without having to rely on intuition or guesswork. Workforce Scheduler feeds a highly intelligent scheduling engine using powerful algorithms. This allows managers to create schedules in a matter of seconds. Managers can save hours each week by using the intuitive mobile-first UI or AI-powered automation to generate accurate labor forecasts.

MyPass™, a multi-award winning technology company, empowers workers by allowing them to manage their training information and competency through a digital Skills Passport. MyPass™, a multi-award-winning technology company, simplifies the compliance management process in highly regulated industries. Our clients can reduce risk by gaining real-time access to compliance data and reduce back-office costs up to 70% by streamlining processes. We are building a global credentialing platform to reduce risk and save time in the workplace.

Mosaic, an AI-powered resource management and workforce management solution, increases productivity and profitability. It integrates with most financial and project management software to automatically collect data and show who is doing what and when. The software allows teams to accurately forecast and bill, manage their capacity effectively, and plan their workloads. Mosaic helps organizations get rid of clunky spreadsheets. It gives them the real big picture. Get started today with a 30-day free trial.

Increase employee engagement and contact center productivity while reducing costs. Aspect Workforce Management (formerly Alvaria Workforce & Aspect Workforce Management), gives your organization the tools it needs to maximize efficiency, monitor and improve agent performance, and reduce turnover. The WEM Suite builds on our market-leading workforce-optimization capabilities by adding employee-centric agent-experience capabilities such as game-based mechanics. This combination creates the most powerful and comprehensive workforce engagement solution on the market. Aspect Workforce will help you get the most out of your contact center, whether your team works on-site, remotely, on-the-go, or from home. Choose the tools that you need from our WEM Portfolio and start achieving better customer experiences, high-quality interactions with customers and more engaged agents – all at a lower cost.

Orgvue can bring people and data to life with a richer and more visual experience in organizational design and workforce management. Today, see tomorrow's business. We have a solution for every design or planning challenge. Orgvue creates an organizational structure to ensure that you have the correct people at the right place and time. Helping you bridge a gap between demand and supply for workforce. Orgvue's organizational design is a cyclical and ongoing process of continuous improvement. It provides access to the best-in class methodology on a single, integrated platform. Orgvue offers a combination of SaaS services and advisory services to help you identify the target demand, and manage the gaps between workforce demand and supply. Orgvue's design and planning capabilities allow you to adapt your organization to the changing world. Orgvue is the workforce planning platform that will deliver on your promises.

CommunityWFM is an innovative WFM solution which keeps everyone involved in scheduling. The system was developed with an emphasis on collaboration between remote workforce managers (WFM) analysts and supervisors and agents in order to improve forecasting. Cloud workforce management software designed for WFM professionals will make them more productive in their jobs. Save time and money by combining intraday management with automated planning solutions. Mobile WFM is more important than ever. Community Everywhere is essential for optimizing scheduling. The mobile solution for agents, WFM professionals, and supervisors to communicate their schedules and work shifts. Agents can view their schedules in real time directly within the app, so they won't miss any upcoming shifts.

AgentTime™, a call center scheduling software, is an affordable and easy-to-use solution for managing call center workforce. Our AgentTime software allows you to import call volume forecasts as well as average call lengths per time period. AgentTime will generate optimal weekly schedules to your agent groups. AgentTime's call center scheduling software also includes Portage's powerful call center designer and SimACD call centre staffing software. These modules allow you to calculate the optimal agent levels for your workweeks. Call Center Designer uses established Erlang-C formulas to predict your staffing needs and other performance statistics for each period of your workday. SimACD refines these calculations, allowing you to try out different numbers in a computer-simulated automated call distributor (ACD), before creating your schedule. You can create weekly schedules using our intuitive user interface.

Say goodbye to tedious spreadsheets, manual work and complicated software. Say hello to a smart WFM system that makes your life easier, your customer service better and your contacts more pleasant. Don't be frustrated by a WFM system that adds to your workload. Instead, look for one that makes planning easy. Injixo is a user-friendly, intuitive WFM solution for call center operators. It's designed to help you do more with less, while saving you time, money, and stress. Instead of waiting in lines to get support, enjoy real customer service that is worthy of the name. Injixo's support team and smart self service options offer excellent onboarding, training, advice, and support to assist you in your daily work. Instead of dealing with inefficient workforce management, automate and optimize your WFM from beginning to end.

The WorkForce Suite by WorkForce Software is a cutting-edge, mobile-first, and cloud-driven solution designed for modern workforce management, boasting integrated features for employee communications and team collaboration. The WorkForce Suite is instrumental for multinational enterprises looking to streamline labor management, ensure compliance, enhance efficiency, and foster a workforce that is both highly motivated and adaptable. Offering a comprehensive package, the WorkForce Suite simplifies the management and enhancement of workforce operations, including tracking time and attendance, managing schedules for a varied workforce, projecting labor needs, overseeing absences and leaves, handling task assignments, analyzing workforce data, managing fatigue, providing a digital assistant for the workplace, facilitating employee self-services, organizing shift patterns, and improving employee interaction and cooperation, alongside capturing employee feedback and providing bite-sized training sessions.

Leapfrog your competition with AI-powered software built for the future. Engage and manage the teams in your contact center, branch office and back office. Humans and bots are handling complex requests across multiple channels and locations. Workforce Engagement allows you to: Balance employee flexibility with optimal staffing levels Measure and improve the quality of interactions Get rich insights into conversations across all engagement channels AI-powered real-time assistance for optimal outcomes Verint Workforce Engagement, a Customer Engagement Platform, is built on AI and automation. It provides best-of-breed capabilities to manage and analyze customer engagements, as well as improve them. Platform that spans across all customer engagement use-cases, not just the contact center. It is built on open architecture.

A seamless customer journey that spans channels is easy and fast. Discover our automation-first solutions that use AI every day. We release hundreds of new features, integrations, and solutions every year to keep our platform at the forefront of customer experience technology trends and technology. Our automation-first customer service solutions leverage Talkdesk AI in order to optimize your most important customer service processes. You don't need to believe us. Listen, read, and see how our customers make customers happy.

We are an innovative enterprise software company that provides intelligent workforce solutions for large, shift-based organizations. Experts in SAP and SuccessFactors we can design, implement, support, and manage SAP-based Human Capital Management & Talent Solutions. Powerful workload planning allows for accurate workload demand forecasts, regardless of skill or role. Innovative solutions to automate manual processes such as staff rosters, budgets, timesheets, payroll and payroll using an integrated suite cloud capability. You can eliminate the cost and complexity of using manual processes or other external services to ensure that your staff are paid correctly.

CRM, finance, workforce management software and many other areas. You can manage every aspect of your company. Select the modules that you need to save time and money. Staffing simplified Our founders have over 20 years experience in the staffing industry. They built and rebuilt an internal platform to help their team work smarter and not harder during that time. One day, a competitor saw the platform our founders had built. She stated that every company in the industry was trying to solve the same problems as their internal platform. She suggested that everyone should have access to their platform. Senegal Software was founded in 2016. The result is a modular platform that allows you to run your business from anywhere on any device. Our software today helps clients save time, money, and increase productivity. We don't stop there. Our team continues to work with clients to find new ways for automating and simplifying staffing.

Your greatest cost is your people, but they are also your greatest asset. We help you harness the energy of your workforce to increase productivity, efficiency, and growth. Crown does more than just provide a great ROI. It actually helps you transform the organization. Maximizing the performance of your workforce is what will drive your business forward. We can help you build a productive, engaged, motivated, and highly productive workforce that will drive growth, productivity, and success.

Core Schedule allows you to create schedules that are specific for each area and each team. It is a single, cohesive system. It manages complex rules and requests so that everything is clear, fair, and accessible. We have created a system that uses software advances to simplify and streamline the process, while still taking into account the individual needs and nuances of each team member. It can handle complex rules and staff requests. As new processes are created, adapts to them. Everything is fair and easily accessible. One point of truth. The right staff schedule is essential for providing effective healthcare and keeping staff engaged, safe, healthy, and well-rested. Core Schedule is a powerful tool that helps to build and engage a great team. It also allows for transparency and data collection that is relevant to everyone.

SutiSoft's SutiHR software provides a comprehensive and efficient HR Management solution for small and medium-sized organizations that have reached a stage where emails and spreadsheets have become inefficient. SutiHR is a complete, metric-driven human resources platform. It offers a variety of feature-rich tools and a wide range of features. Administrators can improve their performance at an enterprise-wide scale by using the in-app Leave & Time Off Manager, applicant onboarding, Compliance automated reporting, and other features. The data-driven extensive analytics and reporting module makes it easy to assess the performance of current team members by measuring their past tasks, attendance, training hours, and past completions.

Learn about the workforce management solution that has the highest customer satisfaction ratings. WFM is made simple. This powerful workforce management software will improve both the employee and customer experience, while helping your company achieve its goals. We've reimagined the way to make WFM easy to use in a complex environment. You can be confident that the right people will be scheduled at the right times and the focus will remain on the needs of your customers. We've simplified the interface without removing features that you rely on. Our modern cloud-based interface has been optimized to make common tasks easier. We know how important it is to have an intuitive and familiar interface. Our seamless interface provides all the features you need, while providing an enhanced experience. Are you ready to have streamlined visualizations, which allow managers to see everything they need without having to switch screens?

A platform that is designed and built to support service-based businesses. To reduce time spent processing payroll, you can configure and control it. All aspects of your workforce can be managed from one location. Know exactly where your fleet and assets is at any given moment. Communication between office and on-site teams can be made easy and instantaneous. Employees can fill out timesheets to cover travel, breaks, allowances, etc. You can eliminate paper and fill out all forms digitally from your mobile device. You can harness your data with a variety of sophisticated reports. MTM allows you to control and respond in real-time to situations. Drag-and-drop scheduling allows you to set up your day or make urgent changes. Real-time messaging makes it easy to communicate between the office and field. Even tasks such as accepting shifts or completing jobs can be completed at any time.

Engaging customers in today's digital world requires a single, consistent experience across all channels they use to communicate with you. Delivering seamless service has never been easier, from calls and emails to chat and social media messaging. IFS Customer Engagement software solutions allow businesses to provide faster and more efficient service regardless of the channel. Support staff can deliver fast service, regardless of how complex the request is, by combining an Omni-channel contact center and CRM in one configurable, AI-powered agent desk. Your agents can seamlessly engage customers by combining disparate customer data from multiple systems. This will allow them to bank productivity gains and enable seamless customer service. Excellence in customer service is essential to win in the service market. What does it take to modernize a contact center and provide smart self-service?

Are you tired of using Excel to plan your shifts but not ready for a more complicated and costly system? Smartplan offers everything you need at a low cost: Easy shift planning, communication, shift swapping and punch clock. You also get salary, free apps, and everything else in between. Our flexible and user-friendly tool makes it easy to create, share, and update staff rotas. You will never miss a shift in your rota. Your employees will be able to access their shifts from their phones. Our Android and iPhone apps make it easy to manage shift swaps. Get a complete overview of the actual and planned work hours of your employees. The planning phase is the first. This is the part of the puzzle that determines and covers the staffing requirements. Smartplan provides you with a complete planning overview in an easy-to-use shift planning system. Smart template system that allows you to create rotas using repeating patterns.

Software that automates omnichannel contact centers to assist enterprises. Flexible, enterprise-ready software that allows you to thrive in the contactless environment. It is easy to use, and can be up and running within hours. 360-degree customer service with omnichannel ticket administration. Your Contact Center interactions can be made more human with video chat. Secure and simple debt collection software that will accelerate your debt recovery. Integrate real-time communications with no need to own or build a system. Conversational marketing leads to faster conversions and fewer queries. Truecaller for Businesses increases call pick up rates

The Nowtis Suite is an evolving ERP solution for customer relations. It can produce and monitor all of your campaigns. The Nowtis Suite allows you to manage all types of campaigns and connect your contact center with other software tools within your company. You can manage all your interactions with prospects and customers from one place, whether they are multi-site, multichannel, multi-campaign or multi-advertiser managers. You can manage your mass mailings via fax, email, or SMS and send them whenever you like. Complete statistics: open rate, read rate, click rate, erroneous emails, faxes, or cell phone numbers. Integrate customer/prospect files and launch checkouts manually or automatically in creation mode or update mode in CSV or Excel formats. Integration of data files automatically via email, FTP, web service or manual in real-time. You can choose to extract manually in real-time or automatically by FTP, email, or both depending on your parameters and the fully configurable extraction masks.

The Ultimate Workforce Management System. Our straightforward workplace solution offers valuable business insights, real-time shift attendance tracking, staffing level management, and efficient cost-saving tools. Key features include: Live Dashboard Shift Scheduling Available Shifts Shift Swap Fraud Monitoring Leave Management Training Management Communication Space - Company News Feed Location Budgeting Beacon Attendance Monitoring QR Code Scanning at Locations Check Point Reporting Payroll Integration Kiosk - Clock In ...and much more. Our comprehensive system is designed to streamline workforce operations and enhance overall efficiency.

Calibre is the best-in-class call recording tool that transforms captured interactions into decision-enabling information. Calibre is a reliable and fully-featured business improvement tool that improves performance, productivity and customer satisfaction. It also minimizes risk, lowers operational costs and increases profitability.

The best field service management software allows you to increase productivity, reduce costs and manage mobile workforces. Product Details: The Kirona Field Workforce Automation Solution includes four key software applications: DRS Dynamic Resources Scheduler, Job Management WorkHub, WorkHub, and InfoSuite. These four solutions can be supplemented by modules such as DRS Project Planner, which are specifically designed to manage complex projects or interdependent work cycles. Products like MobileIron (and Threatshield) can also be added to enhance their security measures with industry-leading enterprise risk management. Kirona was founded in 2003 and has been a leader in field workforce management software. Kirona combines innovative software design with exceptional service organization to ensure the technology delivers significant value.

Leading cloud-based workforce management, HR and payroll software, with everything you need to recruit, onboard, roster, manage and pay staff in one seamless system. Discover for yourself how Roubler will simplify processes, increase efficiency and drive employee productivity in your business.

StaffSavvy provides the best platform to get the most out of your workforce. It combines recruitment tools, HR tools, document and learning management, online training tools, shift planning tools, compliance tools, timesheets and communication tools on a single platform. We built the platform based on real-world experience. This platform offers you unrivaled features and tools to make your life easier. StaffSavvy can be used for: Businesses that have outgrown their basic shift management tools. Businesses with multiple locations that need to organize their rapidly expanding operations. Businesses with 100+ employees that have an outdated workforce management system that has evolved but is inefficient and costly to operate. Any business that relies on shift-based staff. We work with clients from the hospitality, events and performing arts sectors, as well as higher education, visitor attractions, museums, museums, theaters and museums.

It takes only one solution to unify all of your human capital requirements when you have the right workforce management software. Our clients have access to a powerful HCM platform that allows them to manage their most important asset, employees. Our single database workforce management app is built on one employee record, which opens up new possibilities for connecting your people, processes, and other business systems within the HR infrastructure. Improve your business results and long-term ROI by gaining visibility, control, speed, efficiency, and visibility over your workforce data. OnePoint is committed to helping our clients succeed. Customer success is our top priority. We are your HCM partner and can help you discover the benefits of seamless technology and unmatched customer support. The integration of all your human capital management assets in one HR infrastructure will result in time savings, reduced errors, and better people analysis.

VAIRKKO is the easiest and fastest way to manage your workforce from one platform. VAIRKKO (pronounced VAIR-CKO) is a platform that helps businesses of all sizes and types unlock their business potential. We have helped our first client in Highland Indiana with Public Safety. Our software is a leader in workforce and operations management since 2009. Our cloud products can be purchased as a la carte and are fully integrated, giving organizations the flexibility to grow by adding products as they need them. We are proud of our customer-centric approach, which is evident in every aspect of what we do. Our clients' businesses have been transformed by our unmatched experience, deep insights and cutting-edge technology.

Happy Schedule is a tool that helps customer support teams manage their workforce. Your schedule should work for you. You can reach your coverage goals without forcing people to work in predetermined shifts. The UI is clean and allows for fine-tuning. Real life happens. You can keep it all balanced by a system that adjusts for last-minute changes and schedule irregularities. You need a calendar that covers all work days for your distributed team when your office is "everywhere".

Mobile app for Time and Attendance Management with Face Recognition and Geo Fencing Easy to use cloud-based mobile Time and Attendance management app with Face Recognition technology. Reduce the complexity of payroll and reporting. Advantages of inOut Compliance Management Without manual intervention, ensure compliance with office rules and timings by ensuring employees are compliant. Receive real-time analytics and alerts from your location. Automation You can reduce the time and effort required to track Time and Attendance and increase productivity. Real-time Live Dashboard & Report You can easily access Leave, Time, and Attendance data via Dashboard, Reports, and Alerts. Safety & Health of Employees A Zero Contact Solution can improve safety and health for employees.

Managers must approve all text alerts, including those for every shift change, open shift, request to leave, and availability change. Schedule101's initial restaurant deployment took place in June 2010. After countless hours of development and many years, this restaurant workforce system, designed to deliver an unparalleled ROI has evolved into a highly user-friendly and functional management tool. The system was designed by a group with 56 years of combined hospitality experience. This knowledge and insight is used to make a business more profitable, efficient and enjoyable to work in.

Empxtrack is a next generation software for Human Resource and Talent Management. It is one of the most trusted integrated web-based HR solutions that can automate all areas of the Human Resource department and encourages a paperless environment. It also provides comprehensive reports and analytics for informed decision making. Empxtrack uniquely combines Performance Management, Human Capital Management, Compensation Planning, Recruitment, Self and Manager Services, Payroll and Compliance, Rewards and Recognitions, Manpower Planning, Surveys and a comprehensive Employee Database with advanced search features. Empxtrack is currently being used by more than 350,000 employees across 20+ countries. And the numbers continue to grow month-over-month. For businesses of all sizes, across multiple industries. The intuitive interface and customizations provide good user experience and help build engaged and high performing workforce. Empxtrack offers ready to start products for FREE. Use Empxtrack for free and upgrade when required. Keep adding more functionality as you need.

TeamWork, built in HTML 5 is a comprehensive, configurable and 100% cloud-based Workforce Management System. It is provided as a hosted Software-as-a-Service product design, built and maintained by ScheduleSource, Inc. TeamWork is accessible from anywhere, from any device. It provides exceptional ease of use, is highly collaborative and provides robust tools for staff planning, scheduling, change management, employee self-management, and reporting. An integrated time system with pay rules including attendance visibility in schedules provides continuous real-time access for clocking, timecards and payroll processing from anywhere. TeamWork is a configurable roles-based system. That means that your enterprise administrators can create any number of schedule groups/locations, support any number of employees and system users, set up portal and functionality access controls as needed to optimize the system for your use. TeamWork provides tools for: Recruiting, Staff Forecasting, Scheduling, Auto scheduling, Shift bidding, Leave management/Attendance, Leave/PTO bidding, Time keeping, Collaboration/Notifications, Credentials, Compliance, Clients, Events and Appointments, Auditing schedules and Time and Integrations.

Access your earned wages instantly, at no cost, by simply opening an app. Branch is the best app to help you manage your hard-earned cash. Branch is the industry's most trusted operations platform for hourly workers. Branch is a web-based dashboard and mobile app that allows business users to manage, distribute, and create schedules. It was designed to increase productivity and efficiency in the workforce. Branch allows employees to view their schedules, change shifts, request time off, and set their availability. Branch is used by many top companies today, such as Pizza Hut, McDonalds and Starbucks, Taco Bell and Taco Bell. Are you tired of financial services exploiting hard-working people like yourself? We are too. We help fellow Americans get ahead financially. Stop waiting for your wages to arrive by paying. Request a portion immediately from your paycheck and use it for unexpected expenses.

Workforce Management. Reimagined. Deliver compliant, cost-effective rosters for every shift. Engage and empower your team, delight customers and drive growth. We enable you to deliver an enriching employee journey for your shift-based workforce. From head office to the front line, our solution delivers a frictionless employee experience that will enhance job purpose and satisfaction for your team. Create an engaged workforce, delivering improved customer experience and ultimately increased revenue with an easy, intuitive and fully-featured mobile app.

Cisco Webex Workforce Optimization offers integrated capabilities for team performance and management to enhance our Unified Contact Center Express or Webex Contact Center product offerings. Supervisors need the data and tools to manage their team and provide exceptional customer service. Scalable voice and screen call recording, as well as quality evaluation solutions, can improve first call resolution and team productivity. Managers can now focus on strategic improvements and receive real-time feedback, without having to worry about scheduling. Data-driven insights are available from speech and desktop action analysis. This will help improve customer experience and drive sales. Webex Workforce Optimization is integrated directly with Cisco Unified Contact Center Express or Webex Contact Center solutions. This allows you to transform the supervisor experience and create an exceptional contact center.

Profiler Cloud is a suite that allows you to digitize every aspect of your company. Profiler Cloud allows you to digitize every aspect your company. You can track attendance, distribute pay slips, and manage holidays and leave for your employees with Profiler Cloud. Graphit allows you to implement a graph metric signature process within your ERP. This allows you to sign files even while on the go. Docker simplifies and digitizes the relationships between workers and human resources. Graphit makes it easy to implement the graphometric signature within your company. This tool is for the beginner, but can also be used by the more advanced users. Profiler Cloud's elements are easy to understand and easily assimilated by all types of users on any device. Profiler Cloud integrates with most management software without the need for expensive customizations. This speeds up your work. You will be completely free from enterprise software.

ice Contact Center is an all in one customer communications solution that can handle all your contact center needs. Keep ahead of the curve and offer more than a call center. Develop into an enterprise-class omnichannel contact centre solution. You can invest once in your platform and infrastructure with an all-in-one solution. There is no need to support multiple systems or add technologies. With over 100 pre-built reports, you can easily identify which processes need to change and when. So customers can reach you wherever it is most convenient, add social media and mobile channels into your contact center. ice Contact Center was designed with customers and users in mind. We offer a single solution that can meet all your needs and enable you to effectively serve your customers.

TelStrat WFO offers world-class workforce optimization functionality through an easy-to use interface. Engaging and managing your team well is key to optimizing your largest investment and exceeding your customers' expectations. The solution is a workforce optimization program, supported by the right software. Serenova provides that solution via both cloud and on-premise WFO software. To meet service levels, schedule skilled agents quickly and accurately. Use wizard tools to forecast future requirements and predict them. Agents can enter their schedule preferences and view their performance via the My Time web portal and mobile app. Gamification features can improve agent motivation and performance.

Content Guru's cloud customer engagement solution storm®, which is powered by Content Guru, serves hundreds of the largest companies in the world. Storm provides businesses across a range of industries with an easy-to-use interface that allows them to resolve queries and issues quickly without compromising the quality of customer service they expect. Storm seamlessly integrates with third-party databases. This allows storm to overlay existing infrastructure with its unlimited capabilities to unify disparate systems, and improve customer experience. Storm helps hundreds of the largest companies around the globe deliver exceptional customer experiences. Users have access to a variety of cutting-edge modules that enhance the customer and agent experience. Storm offers a variety of native functionality, including WFM (customer relationship management) tools.