Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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PeerGFS
A Comprehensive Solution for Streamlined File Orchestration and Management across Edge, Data Center, and Cloud Storage
PeerGFS presents an exclusively software-based solution designed to address file management and replication challenges within multi-site and hybrid multi-cloud environments.
With our extensive expertise spanning over 25 years, we specialize in file replication for geographically dispersed organizations. Here's how PeerGFS can benefit your operations:
Enhanced Availability: Achieve high availability through Active-Active data centers, whether located on-premises or in the cloud.
Edge Data Protection: Safeguard your valuable data at the Edge with continuous protection to the central Data Center.
Improved Productivity: Empower distributed project teams by providing swift, local access to critical file information.
In today's world, having a real-time data infrastructure is paramount.
PeerGFS seamlessly integrates with your existing storage systems, supporting:
High-volume data replication between interconnected data centers.
Wide area networks characterized by lower bandwidth and higher latency.
Rest assured, PeerGFS is designed to be user-friendly, making installation and management a breeze.
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Eleveo
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.
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Talkdesk
Craft a seamless and efficient customer journey that spans multiple channels without any hassle. Discover our AI-driven, automation-first solutions designed for everyday use. Annually, we introduce numerous new features, solutions, and integrations to ensure our platform remains at the forefront of customer experience technology and emerging trends. Our focus on automation enhances vital customer service processes through the power of Talkdesk AI. But don’t just take our word for it; explore testimonials in various formats showing how our clients successfully satisfy their own customers. Transform your customer service operations with CX Cloud, a comprehensive suite of enterprise-grade, integrated applications designed for customer self-service, omnichannel interaction, workforce engagement, employee collaboration, and analytics – all within a single cloud-native environment. Impress your agents with a user-friendly interface and enhance your contact center's flexibility by effortlessly adjusting every component of CX Cloud, from IVR routing protocols to the agent interface. With these tools, you can ensure a consistently exceptional experience for both your team and your customers.
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