Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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PeerGFS
A Comprehensive Solution for Streamlined File Orchestration and Management across Edge, Data Center, and Cloud Storage
PeerGFS presents an exclusively software-based solution designed to address file management and replication challenges within multi-site and hybrid multi-cloud environments.
With our extensive expertise spanning over 25 years, we specialize in file replication for geographically dispersed organizations. Here's how PeerGFS can benefit your operations:
Enhanced Availability: Achieve high availability through Active-Active data centers, whether located on-premises or in the cloud.
Edge Data Protection: Safeguard your valuable data at the Edge with continuous protection to the central Data Center.
Improved Productivity: Empower distributed project teams by providing swift, local access to critical file information.
In today's world, having a real-time data infrastructure is paramount.
PeerGFS seamlessly integrates with your existing storage systems, supporting:
High-volume data replication between interconnected data centers.
Wide area networks characterized by lower bandwidth and higher latency.
Rest assured, PeerGFS is designed to be user-friendly, making installation and management a breeze.
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Genesys Cloud CX
Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.
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Overloop
We have developed all the essential features necessary for executing multi-channel outbound campaigns, enabling you to initiate more conversations and successfully close additional deals. Our advanced algorithm identifies missing email addresses and automatically enhances your contact information. You can arrange your contacts into lists and utilize our dynamic smart segments for better organization. Understanding that your business is unique, we offer the option to customize Overloop with personalized fields. By linking your LinkedIn account, you can streamline the process of profile visits, connection requests, and direct messaging. Monitor key metrics such as opens, clicks, visits, bounces, replies, and even out-of-office responses. You can send emails as replies to your prior correspondence for seamless communication. Increase your revenue and minimize time spent on repetitive tasks by establishing effective workflows through a straightforward, visual interface. Task creation is versatile and tailored to your requirements, allowing you to generate various kinds of tasks like actions, calls, or emails, ensuring everything gets accomplished efficiently. Furthermore, our platform empowers you to enhance productivity while maintaining a personalized touch in your outreach efforts.
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