Calibre Description

Calibre is the best-in-class call recording tool that transforms captured interactions into decision-enabling information. Calibre is a reliable and fully-featured business improvement tool that improves performance, productivity and customer satisfaction. It also minimizes risk, lowers operational costs and increases profitability.

Pricing

Pricing Starts At:
$15000 one-time payment

Integrations

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Company Details

Company:
HigherGround
Year Founded:
1973
Headquarters:
United States
Website:
www.higherground.com/calibre

Media

Calibre Screenshot 1
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Product Details

Platforms
Windows
Type of Training
Documentation
In Person
Customer Support
Phone Support
24/7 Live Support

Calibre Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning