CommunityWFM Description

CommunityWFM is an innovative WFM solution which keeps everyone involved in scheduling.

The system was developed with an emphasis on collaboration between remote workforce managers (WFM) analysts and supervisors and agents in order to improve forecasting.

Cloud workforce management software designed for WFM professionals will make them more productive in their jobs.

Save time and money by combining intraday management with automated planning solutions.

Mobile WFM is more important than ever. Community Everywhere is essential for optimizing scheduling.
The mobile solution for agents, WFM professionals, and supervisors to communicate their schedules and work shifts.

Agents can view their schedules in real time directly within the app, so they won't miss any upcoming shifts.

Integrations

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Company Details

Company:
CommunityWFM
Year Founded:
2005
Headquarters:
United States
Website:
www.communitywfm.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

CommunityWFM Features and Options

Workforce Management Software

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning