Alternatives to Upland Rant & Rave

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

It is now possible to understand the wants and needs of consumers in great detail. Too often, teams create products and experiences based on best guesses, outdated insights, and legacy consumer behavior. This leads to business risk, as dissatisfied clients churn and innovation stagnates. Growth & innovation also grind to a stop. Any product or service that does not meet the rapidly changing needs of consumers is discarded. Real-time feedback from 120+ sources and integrations feeds into one platform to provide you with an overall view of the customer experience. Prioritize your roadmap confidently, based on the wants and needs of consumers. Transform the customer experience into loyalty and reduce churn. Re-shape your campaigns in response to real-time feedback from consumers.

Syncly's AI feedback analysis instantly categorizes and reveals negative signals hidden in feedback. Centralize your feedback, and take proactive action based on real time insights to elevate your 5-star customer experience. Use automated tagging to confidently categorize even in the face of an overwhelming influx customer feedback. Our AI model allows you to identify real issues that might not be as high as a CSAT. Identify real-time critical issues and explore top revenue influencing issues, as well as sudden peaks and drops. Use our analysis to quickly assess the top 10 negative reactions. Check out the top topics to empower your team and focus on what matters. Instantly visualize customer trends using charts. Detect anomalies and share them instantly to align organizations. Use a full-view dashboard to gain insights and make decisions for a consistent five star experience.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

Management of feature requests should not feel like a full time job. Your product team spends hours maintaining feedback in Jira and spreadsheets, only to be disorganized and abandoned. With context from Salesforce and Hubspot, we make it easy for Product teams to collaborate on feature requests across departments. Your inbox is filled with feedback from all directions. We help product teams cut through all the noise. Quantifying customer details and request impact. Top requests by product category or theme. Assure that all submission details are correct. To make sure that teams have all the details they need, create templates. Reducing redundant roadmap questions. Save time responding to emails and Slack messages. Instead, update teams with just a few clicks. You will see the total revenue impact and customer context. You can see top requests in areas that you manage by common themes. Every day, product feedback is received by customer-facing teams.

Keep your team close to your customers by empowering them. Creating something people want by empowering teams. You spend hours on the phone with customers and make the most of every minute. Never miss a follow-up. Track speaker and sentiments to improve your pitch. Automated feedback extraction to spot trends in calls. Upload call scripts for answers to important questions. Share and rewatch important parts of an interview. Share feedback on products directly from the voice and perspective of the customer. Clarity will enrich Linear tickets with context from customers. Send notes and highlights via Slack to your team after each call to keep them in sync. Clarity extracts requests, pains, and more. Close the loop by tracking every piece of customer feedback. The feedback is aggregated to create trends, so you can identify opportunities. Conversations are aggregated into trends, so you can spot opportunities.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

Customer feedback is more than just surveys. Customer feedback insights. All customer feedback from all channels is aggregated and analyzed in real-time with AI. This information is then delivered to SaaS leaders for better growth strategies using LoopVOC. All your customer feedback is gathered and analyzed together in one place. AI-powered text analytics provide customer insights, so you can spend less time looking for the problem and more time solving it. Your team can start immediately because our topic modeling is unique and specific to B2B SaaS. It's the real-time voice of your customer. There's no need to guess what customers want. Your team will have visibility into the most important risks and opportunities throughout the customer journey so they can identify and address them early. This will allow you to create a customer program that is both beneficial for your customers as well as your bottom line.

Get feedback from customers to improve your SaaS app. Show your user your feedback board and be transparent with them. Use the upvote function to listen to your user. You can create your widget using the API provided and get feedback. You can identify your customer to be able to contact them and close the feedback loop. Everything you need to get started using Feedback is included in the box. You can also create custom workflows with Zapier.

AI is used to organize customer feedback, including online reviews, calls recordings, support tickets, and surveys. This allows you to see and comprehend your natural language data with unparalleled clarity. Your customers can share a lot of qualitative feedback with us via email, chat, chat, and phone calls. Customers often ask questions, discuss potential purchases, and return products. Machine Learning is used to determine the natural language of Churn or Retention. Quickly identify features, products, feedback, and other factors that are most closely related to Customer Retention or Churn.

What matters? Decode the feedback from customers and build it! Understanding your customers' needs is key to growth. However, collecting and analyzing feedback may be overwhelming. Feedback is an AI-powered solution that allows you to collect real-time reviews from users, track churn and gain actionable insights for the future of your SaaS. AI-Powered Feedback Analysis : Instantly decode users' sentiment and key painpoints. Churn monitoring and prediction : Identifying and reducing customer drop-offs before they happen. Automated review collection: Gather insights without disrupting the user experience. Discover trends to prioritize product improvements. Customizable dashboards : Track customer feedback and visualize it in real time. Feeedback, unlike generic survey tools, uses AI to automate and analyze data instantly and extract meaningful insights, so that you can act quickly and stay ahead of the competition. Are you ready to build what your customers want?

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

One platform to collect, analyse and act on customer feedback. You can turn feedback into features and share your product development journey with users. Prioritize features that are most in demand by users to help you prioritize your resources. Find out who is asking for which features and what their use cases are upfront. Let everyone know what's going on and keep them updated. All the information you need to complete customer feedback loop. Don't miss anything. Track feedback using vote on behalf. All parties should come together, whether they are in sales or marketing. Make Feature Monkey part of your website. You don't need to log in again to leave feedback. Baboon-the-monkey will manage it all automatically. Keep track of the features your client requests and close the deal. All teams should come together, whether they are in sales or marketing. Collect feedback from all teams in one central location.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

Connecting the feedback you receive to your CRM will help you create more effective campaigns, and improve your knowledge of your customers. Real-time analysis allows you to leverage positive feedback, and engage your unhappy customers. Engage 100% of customers based on feedback. Our AI analyzes every feedback in real-time and provides a personalized response based on the customer's comments and satisfaction. Maximize your promoters' potential and engage your detractors by responding to their dissatisfaction. Customers receive answers to their questions and an improved customer experience. Cost optimization reduces the department's expenses. A cost-effective solution that has a 600% return on investment.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Sleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application

Noora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete.

No more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates.

Better way to gather customer feedback. All your product feedback can be captured, organized, and announced in one place. Simple and easy solution to capture and manage customer feedback online. A powerful new widget wraps our web platform. You can embed it on your site. Built for teams who want to ship faster and better products. You can manage your entire board from one view. Integrate directly to your platform for seamless user experience. You can create as many widgets on any plan as you wish. Every word can be translated into your language. Frill can be updated with your brand colors. Automated emails keep customers informed. Your product's lifeblood is your customer feedback. Get ideas from customers and let them vote and comment on them. Incorporate the best ideas from your customers into your roadmap. Show your customers how your ideas fit into the bigger picture.

The innovative FeedNotch platform was designed to help professionals such as them easily collect, organize and collaborate on feedback from customers, resulting in an efficient and streamlined product development process. They can create teams, invite coworkers, members of their organization, and even experts from third parties to participate in the collaborative process. Say goodbye to messy spreadsheets and scattered emails, and say hello to a central hub where ideas and feedback can easily be shared and discussed. No more wasting valuable time trying to find the right feedback, or attempting to keep track of notes and thoughts from team members. FeedNotch keeps everything in one place, making it easy to access. FeedNotch is unique in its ability to group feedback and make it easy for teams to access feedback that they are interested.

Automatically gather, consolidate and categorize feedback from customers to prioritize product development. A typical tech company deals with more than 50 customer segments. We categorize feedback, identify distinct cohorts and measure the potential impact on business metrics. Find out what your customers want before they leave. Never wait again for a response from your CS team. Focus on the feedback that matters and ignore those that are just noise. Conversational data is changing the way companies measure their impact. Discover truly important insights and let go of missed opportunities. Our AI will analyze every conversation to identify not only the low-hanging fruits, but also the correct ones. Build what drives customers to buy, and then what keeps them. Keep your stakeholders informed about why you are cutting them out.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

FeatureShift makes it easy to gather bug reports and feature requests. Keep customers informed and maintain a public roadmap. Avoid creating features that users don't need. This will save you time and money. Collect upvotes and you can determine which features to focus on. Keep a public roadmap and let users know via changelog when new features are released. It can be difficult to predict what your users want and expect from your product over time. Why not ask them? You can efficiently and effectively manage bug reports and customer requests. Focus on the submissions with the highest number of upvotes. You can make your users happy and deliver features with confidence. We don't want our tool to be just another tool that does everything and then loses its focus due to a bloated backend. We focus on the most important things to make it easy to get feedback and maintain a friendly relationship with customers.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Canvs AI is an insight platform that transforms open-ended texts from surveys, social media and transcripts into conversational intelligence. It can also be used to analyze product reviews and other information such as product reviews and product reviews. Canvs is used worldwide by some of the most respected brands, research agencies, media and entertainment companies to speed up time-to-insights and deepen understanding of audience. It also reduces the cost of analysis. Automate the analysis and interpretation of open-ended text to quickly uncover consumer insights with deep emotional context and high analytical confidence. Canvs' intuitive and easy-to-use insights portal allows you to quickly explore, filter and compare your findings. You can also generate stunning data visualizations. Automate the coding of attribute, recall, and awareness questions. Quickly identify and categorize sentiments and emotions associated with respondents and responses.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Real people. Real reviews. Real reviews. Feefo takes the guesswork out growing your business and creating the best customer experience. Feefo gives insight and tools to help you build relationships, improve brand reputation, and make informed decisions about the future. Feefo gives you the technology and support you need to connect with customers, generate great results, and have a clear view of your business. Feefo is powered and managed by a dedicated team made up of business experts, inventors, creatives, and business professionals who believe they are part of something special. We value integrity and don't have any ulterior motives or hard sells. We are simply here to help businesses of any size to establish trust with customers, provide better experiences, and achieve success. We are here to help you every step of your journey.

Cross-channel technologies are used to model customer journeys between call center and website. Without cannibalization, generate motivated leads for the call centre. Qualify leads on the website to increase call center sales. You can strengthen your online sales funnel by targeting onsite promotions. This data will help you optimize your sales and marketing funnels for inbound phone calls. Our focus on your long-term success, from implementation to execution and optimization is what sets us apart. Improve customer experience and manage inbound call volumes. Track calls to their source online to understand inbound volumes. Founded in 2012 by bmetric, bmetric originally launched to provide our call-tracking technology. This simple, smart technology connects data from online journeys to inbound calls. Call-tracking is now a standard technology in sales, marketing, and support.

Chatbots, AI-powered calls, actions for voice assistants and chatbots can be built to understand the intents of your customers. More leads can be collected from your existing channels, such as social media, websites and messengers. Chatbots can process up to 80% routine requests independently. The chatbot can transfer the conversation to a specialist if necessary. The chatbot can accept payment and grow the sales funnel. The chatbot gathers feedback from users to improve the user experience. The chatbot reminds users about abandoned carts and informs them about special offers or the arrival of new products. Chatbots can use intents to help them understand a problem. They can identify the problem of the customer and then respond according to the logic of that scenario. The chatbot, developed by Aimylogic, can recognize greetings, goodbyes and consent, rejections, gratitude, and curses. Simply insert the block that you desire into the scenario.

This is why the content we gather is so powerful. Your audience will listen when your customers share images, stories, and reviews about your brand. Boring content is boring content regardless of where it comes from. Because it's real, Reevoo content inspires. This is what makes customer touchpoints trustable. Software solutions that are one-size fits all will give you the same results. Not Reevoo. We make your goals our goals and focus the services we offer around your ROI. We believe trust is the most important investment in your content strategy. Therefore, we have made our pricing structure as transparent and fair as possible. The amount of content we collect and the impact it has on your business will determine what you pay. While brands make cool stuff, it is not the best way to get the truth. Reevoo allows you to ask a friend or stranger for information.

Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

Know your customers. Salesforce has created customer experience management specifically for Salesforce. Place customers at the heart of your business. To get 360-degree views of customer experience, seamlessly connect feedback data and Salesforce data. Salesforce stores feedback data so it is always current and can be used to make changes. Respond quickly to time-sensitive feedback and make the organizational changes that are important. You can improve your customer experience in days and not months. GetFeedback makes it easy for Salesforce experts and novices alike to create a CX program that works. Trusted worldwide by more than 10,000 top brands

A feedback button for your site. You can fix urgent bugs, improve user experience and generate great customer ideas. All this is possible with a simple feedback button that you can add to any website. Screenshot functionality included. Visual feedback tools that work directly on your website simplify your feedback process. You can hear directly from your users without the need for endless email chains or overloaded ticketing systems. You can get screenshots and text from your users to show you what they think. They can quickly reach you from the same page they are currently on. Use customizable feedback forms to get the exact feedback that you need. Customers are often the first to notice bugs and UX issues. Allow them to provide you with visual feedback immediately they spot a problem. To save time, you can automatically include details such as their operating system, browser version, and Javascript errors.

Take real feedback from users when they interact with your product. Our AI then converts it into actionable task. Get direct feedback from customers. Address issues quickly, privately and publicly while celebrating positive feedback. Topic modeling transforms feedback into prioritized tasks sorted by feedback volume. We'll convert your feedback into tasks by submitting a CSV or link during onboarding. Use sentiment analysis to direct positive feedback to review platforms. It used to be impossible to analyze thousands of hours of recordings without a large team. Seven24 collects feedback and analyzes it to determine sentiment. Positive feedback encourages users to leave reviews in platforms such as Google Maps and Trustpilot. Negative feedback will generate actionable tasks on your dashboard. This will help you to address issues quickly and earn loyalty from customers. It used to take a large team to analyze thousands of hours worth of feedback. Seven24's generative artificial intelligence makes the process easy.