Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create chatbots, AI-driven calls, and functionalities for voice assistants that can comprehend your customers' intentions. Enhance lead collection from various platforms such as messengers, websites, and social media. These chatbots are capable of autonomously handling up to 80% of standard inquiries. When necessary, they can seamlessly transfer the dialogue to a human expert. Additionally, chatbots can facilitate payment processes and further broaden the sales funnel. They gather user feedback to help refine the overall user experience. Furthermore, chatbots can send reminders about abandoned carts, inform users about exclusive promotions, and announce the arrival of new products. By recognizing intents, chatbots can effectively interpret issues, pinpoint customer problems, and respond according to predetermined scenarios. The chatbot developed by Aimylogic is adept at recognizing various interactions, including greetings, farewells, affirmative and negative responses, expressions of gratitude, and even profanity. Simply integrate the desired block into your scenario to customize its functionality even further. This flexibility makes it easier to cater to diverse customer needs and improve engagement.
Description
Efficiently address customer feedback and ensure closure with real-time notifications. Gain insights into customer sentiments through tailored data analysis, visual representations, and classification systems suited to your business. Gather, evaluate, and respond to internal feedback to foster dedicated employees focused on enhancing customer satisfaction. Establish a streamlined delivery process supported by proactive communication strategies. Lower call center traffic while nurturing a culture centered on customer care. Adopt a digital-first mindset to cut operational expenses. Seamlessly collect feedback from multiple channels throughout the customer journey. Minimize cart abandonment rates and engage with the ‘silent shopper’ by implementing listening posts. Utilize immediate feedback to prevent customer churn and facilitate service enhancements. Respond to tenant concerns more swiftly, decreasing the frequency and intricacy of complaints. Additionally, keep customers informed with proactive communications to further reduce inbound call volume. This comprehensive approach not only enhances customer experience but also strengthens overall organizational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
BlueVenn
No
Facebook
Yes
Google Analytics
Yes
Google Assistant
Yes
IFTTT
Yes
Instagram
Yes
JivoChat
Yes
Mailchimp
Yes
Make
Yes
Microsoft Teams
Yes
Integrations
BlueVenn
Yes
Facebook
No
Google Analytics
No
Google Assistant
No
IFTTT
No
Instagram
No
JivoChat
No
Mailchimp
No
Make
No
Microsoft Teams
No
Pricing Details
$89 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Just AI
Founded
2011
Country
United Kingdom
Website
aimylogic.com
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/rantandrave/
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
Yes
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No