Seven24 Description

Take real feedback from users when they interact with your product. Our AI then converts it into actionable task. Get direct feedback from customers. Address issues quickly, privately and publicly while celebrating positive feedback. Topic modeling transforms feedback into prioritized tasks sorted by feedback volume. We'll convert your feedback into tasks by submitting a CSV or link during onboarding. Use sentiment analysis to direct positive feedback to review platforms. It used to be impossible to analyze thousands of hours of recordings without a large team. Seven24 collects feedback and analyzes it to determine sentiment. Positive feedback encourages users to leave reviews in platforms such as Google Maps and Trustpilot. Negative feedback will generate actionable tasks on your dashboard. This will help you to address issues quickly and earn loyalty from customers. It used to take a large team to analyze thousands of hours worth of feedback. Seven24's generative artificial intelligence makes the process easy.

Seven24 Alternatives
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(2 Ratings)
BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.
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Anecdote Reviews
Anecdote
NLP can help you discover bugs and UX issues in your customer feedback, receive instant Slack notifications for any feedback topic and analyze 65+ feedback sources. Instant detection of bugs in customer feedback. Anecdote tracks all customer feedback, from App Store reviews to Support messages. We are on the lookout to hear any mention of bugs. Our proprietary natural-language processing engine provides the most accurate clusters based on your customer feedback. This is supported by secure processing on-premise to guarantee the security of customer data. Activate real-time notifications of key customer feedback insights, anecdotes and team emails. Set the frequency and search terms. Our search tool will sift through all of your customer feedback from support to reviews to find what you are looking for. Perfect for product research or validating hypotheses.
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Customer Thermometer Reviews
Customer Thermometer
You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
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Delighted Reviews
Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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Pricing

Pricing Starts At:
$49 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Seven24
Headquarters:
Canada
Website:
www.seven24.ai/

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Seven24 Features and Options

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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