Runa Reviews

Summary: We use the Runa solution on a daily basis and we have scaled our business with their help. They have been a great partner and we look forward to much more growth to come.

Positive: We wish we found Runa earlier. We spent a long time trying to work things through with an alternate vendor and it took more than a year! Getting things setup with Runa was very quick and the team have been supportive all of the way. They have great tech and systems.

Negative: Nothing. No issues. Everything has worked as intended.

Summary: Highly recommend Runa for all your gift card needs, its a really malleable product that anyone can benefit from.

Positive: I love how customizable Runa is! Their API makes it easy for our team to implement new gift card offerings to our users in no time!

Negative: Their support team used to be smaller and a bit more scattered, since their rebrand, they have really improved their support experience!!

Summary: Amazing partner and very happy with them as a vendor. We are happy to continue growing with them on the different things we are doing together.

Positive: They have been an amazing partner. They supported us at every stage of our growth. Their system is easy and very easy to just run with. No hand holding needed.

Negative: As they are still newer, their catalog is not as big as the legacy players. They have been catching up on this.

Summary: My experience with Runa is that it is simple to use, seamless and has a variety of retailers which will cover all your needs. Easy to send, cancel and query and support is first class.

Positive: Very easy to navigate and understand, vast array of different retailers to choose from. Customer service section is easy and clear and reporting is simple.

Negative: When having to either refund or resend and break the link you have to keep going out back to Customer support and entering the information in again. It would be easier to be able to do multiple for the same email address.

Summary: The whole process experience is very perfect, which is convenient for our enterprise to expand more business and motivate employees to send gifts. I am willing to use it for a long time, and I will also share it with everyone around me.

Positive: There are many types of gift cards, and registration is simple, there is almost no threshold, rich APIs are convenient to embed your website, and the speed of sending cards is also very fast.

Negative: Unfortunately, some popular gift cards are often out of stock, hoping to increase the supply of popular varieties.

Summary: Overall, I used Runa for sending rewards to employees for participating in quizzes, events, and other things at work. It was easy to use and send gifts to people.

Positive: Runa (WeGift) has a low barrier to entry - simply sign up, and start rewarding. At the same time, it has the capability to provide a complex rewards and recognition portal. The platform has great gifts and they can be sent to people in different countries across the world.

Negative: I can't think of anything that I disliked about Runa at this time.

Summary: Overall, I can't complain about Runa at all. It is easy to use and makes my team excited when they get to pick what they want. Other incentives haven't been as well received as Runa has been for my team. I'd recommend it for anyone.

Positive: There are so many options on Runa so my whole team feels like it is an incentive they can all push for. I haven't had a single person complain when they receive Runa for good performance.

Negative: When I submit orders for my team they are usually with varying amounts. I haven't figured out how to do this since the bulk order is for larger quantities than the size of my team. It isn't too big of a hassle for me though. I have had some emails go to spam at times but I have rectified this by sending the recipient the direct link to the Runa award.

Summary: Overall, Runa has improved the way we manage incentive payments for our user interviews. The batch gift card creation, wide retailer selection, and user-friendly interface make it a good choice tool for any organization seeking a streamlined and hassle-free incentive payment solution.

Positive: We've been using Runa since it was WeGift.

One of the most best features of Runa is its batch gift card creation functionality. This time-saving feature has eliminated the tedious task of purchasing and sending individual gift cards one by one. Now, we can effortlessly input the email addresses of the recipients, and Runa handles the rest.

What I also love is the extensive list of retailers it partners with. This vast selection ensures that recipients have the freedom to choose from various stores, enabling them to pick the one that perfectly aligns with their preferences and needs.

Also, Runa has a quite user-friendly interface. Even team members with limited tech experience find Runa easy to navigate and operate.

Negative: Noting to mention here. For us it does the job of easy incentive payments for user interviews.

Summary: Runa is a perfect solution for any company trying to implement gift cards into their own solution. Their API and support team made everything a breeze!

Positive: The Runa API is super easy to read and implement. We were able to implement Runa in our custom Rewards SaaS solution without issue.

Negative: It would be nice to have some more gift card options, but there's already A TON of options.

Summary: We've loved working with Runa so far and continue to expand our partnership with them. They have a great product that is easy to integrate with and support.

Positive: Runa's team is responsive and receptive to feature and product feedback. They are constantly updating and expanding their product catalog. They have an easy to use portal to resend gift cards, review funding, and order adhoc gift cards.

Negative: There has been some turnover on the account management side, but the new AMs are usually pretty quick to get back up to speed. Sometimes their customer-facing support can be a little slow to get resolution, which is not always their fault, but is hard to explain to our customers when something goes wrong.

Summary: Great product, easy to use, appreciate being able to track whether the card has been used, easy to replace if lost, they seem to have covered all the bases well.

Positive: Easy to use right from your desk, instant appreciation/reward, can send physical cards if not in a hurry. Great product.

Negative: Can't think of anything we didn't like. We have had no issues.

Summary: Overall, fantastic experience using an evolving platform that simplify's the process of rewarding via e-gifting. Custom experience is super efficient in resolving any user issues also which is fantastic.

Positive: Easy user UI to navigate and manage.
Quick and efficient to process vouchers to relevant recipients
Great e-gifting method with a variety of choices in numerous countries.

Negative: Further analytics would be useful i.e. trends, forecasting etc.

Summary: I find Runa really easy to use and does everything I need it to do. To top up the balance on my purchasing is really easy and clear to do

Positive: I really like how easy the platform is to use. It is easy to navigate and find what you need to do. Any time I have required assistance, the Customer Support Team have always been really helpful and quick to respond.

Negative: I have not found any feature as yet that I feels needs improvement

Summary: Overall we are happy with Runa and have no need for switching to another service. It meets our needs and costs nothing to sign up.

Positive: You only pay for what you need. There's no subscription requirements. It's simple to use, with a nice clean interface and dashboard.

Negative: Some other sites refund you the gift card if it's not redeemed - Runa doesn't offer this. However, the other sites require a monthly subscription.

Summary: Overall, I would recommend Runa to anyone who's looking to save time and effort in managing payments to experts as it offers an interface that simplifies the entire process.

Positive: Runa has proven to be a valuable platform for helping me and my team effectively allocate gift cards for our experts. The convenience it offers is unmatched, allowing us to effortlessly buy and send out gift cards in large quantities since we deal with a lot of expert payments daily.

Negative: Besides the fact that Amazon gift card is not available in certain European countries. I would say the only other con is the additional fees we get for the transactions. Since we have a lot of payments to process, the fees could accumulate over time.