Tremendous Reviews

Summary: Overall we have and a great experience so far. We were up and running quickly distributing gift cards to up 1000's of users per day with ease.

Positive: The product is very easy to use.
The team is great and super responsive.
Setup took minutes.
Very fast customer support.

Negative: I guess my one con is the reporting could be a bit better.

Summary: Tremendous is the easiest to use software in my professional or personal life. Full stop. I find opportunities to recommend it to colleagues on a regular basis.

Positive: Tremendous is a no-cost option for distributing rewards to survey respondents, partners and co-workers.
The payments are instant, there are many options to choose from and the reporting is exactly what I expect. When I find myself with a question about the rewards, it's completely intuitive to find what I need from within the dashboard.
The very best part, for my use case, is the ease with which it attaches to Survey Monkey. I distribute tens of thousands of dollars a month and Tremendous never lets me down.

Negative: I just learned yesterday that adding funds to the account happens only at prescribed times. This means you need to do a little planning to make sure the funds are in the account before launching a campaign. Not a deal breaker -- I didn't even realize this for the first six months we've been using it, but something to be aware of.

Summary: Tremendous is a no brainer for any company looking to reduce clerical time and hassle when dealing with incentive payments. Our respondents like the choice to select a physical card if so desired. Overall, I am extremely pleased with the responsiveness of their customer service. Everyone, from my sales rep, to the online chat has been quick to respond and always provides immediate help to resolve the minor issues or questions that I have had. Overall it's a 10 out or 10!

Positive: The entire process is simple and allows us to easily manage respondent incentives. We have saved hundreds, maybe thousands of dollars in postage, and clerical time. The reporting feature is easy to use and allows us to have complete control over sending, resending or editing the incentive payments. I can tell you that I have recommended Tremendous to others and they are just as happy.

Negative: Would love to have the ability to see when the gift card is opened not just received.

Summary: We've had a great experience using this platform. The onboarding our different administration professionals on our team was very easy. The ease of use is something that we value. We've had a great success rate when sending to our teams.

Positive: We love the ease of use and the minimal fees incurred when using Tremendous. As we are a Global brand, having the option to send instant digital gifts to our global team world wide is a huge advantage!

Negative: I'd love more of a tutorial when creating the different options for campaigns. I think I could be utilizing it more if I did.

Summary: I like to use it, as our clients really enjoy the options they get, all they have to do is just open the email and the options are right there, they love it.

Positive: It is always very easy to manage, plus it is fast, convenient and accurate, highly recommend to us it!

Negative: No complaints at all, nothing that comes to my mind.

Summary: My overall experience is excellent, when I had to reach out to support, I always received excellent service. People love receiving digital rewards as rebates!

Positive: I liked that I was able to upload and send my lists of digital reward recipients quickly on a daily basis, giving our rebate program credibility.

Negative: I didn't like that I had to wait for additional approval in order for the digital rewards text messages and emails to go out.

Summary: Simple to use gift card program for team member rewards - we use this at least monthly to help reward team players - super fast and simple integration.

Positive: Easy to use for team rewards with loads of gift card options to utilize both domestically and internationally.

Negative: International rewards can be punky - most people want to get USA Visa gift card verse international gift card - not super clear.

Summary: I couldn't be happier. This platform works exactly how we would expect, is a delight for our employees and customers.

Positive: I was looking for an easy way to send gift cards manually as well as automated for our company. The platform is very easy to use and we haven't had a significant problem. Their online support has been helpful the entire time.

Negative: While the email and landing pages for rewards are customizable, I would have loved to be able to add additional customization.

Summary: Overall, Tremendous is a reliable and user friendly tool for digital rewards. It’s made the process of sending incentives way easier and more enjoyable, both for me as the sender and for those receiving the rewards. With just a bit more flexibility in reporting and design, it would be a perfect 5 but for now, I confidently give it 4 out of 5 stars.

Positive: One of the biggest advantages of using Tremendous is the wide variety of reward options available. Instead of locking people into one retailer, recipients can choose what actually suits them whether that’s Amazon, Target, DoorDash, or even charitable donations. That flexibility has been a huge plus for our team, especially since everyone has different preferences. The interface is clean, and sending out rewards is incredibly fast. You can upload bulk lists, customize templates, and get rewards out in just a few clicks. I also appreciate the tracking tools it's helpful to see which rewards have been claimed and when, especially when following up with recipients.

Negative: While the core platform works smoothly, the customization options for templates and branding are somewhat limited unless you’re on a higher tier plan. I also wish there were more advanced reporting features basic insights are there, but for teams sending hundreds of rewards per month, deeper analytics would make budgeting and ROI tracking easier. Lastly, some users have reported reward emails landing in spam folders, so it's important to give recipients a heads-up or send follow-ups.

Summary: Tremendous helps me to reward my research participants in an easy and fast way. I like the email templates that save me time on writing messages, sent together with the rewards.

Positive: Features that speed up sending rewards, e.g.: - Email templates to send rewards for various initiatives easily. - An option to send rewards in batches. - Multiple available account top-up methods.

Negative: I didn't like the flow of sending the rewards, but I see that it's currently being improved.

Summary: Remote makes rewarding employees or partners very fast and easy and gives the ability of choice when it come to rewards, both for employees and employers.

Positive: Ease of use when setting up and sending rewards. Vast choice of rewards globally, possibility of personalisation of the rewards and messages.

Negative: Platform design could use a bit of a revamp, but that is it.

Summary: Pretty good product overall, among the best, if not the best on the market. We've been using it as a part of our initiative program for a few years, can't complain.

Positive: + Simple API
+ Wide selection of cards, including digital VISA
+ Has built in functionality for the users to select their gift cards

Negative: + Digital VISA comes with a US address and doesn't work everywhere
+ Not often, but sometimes the website has problems so we have to wait for a few hours until they are fixed.

Summary: Overall, I'm very happy with the burden the system takes on as opposed to me and my research team. We are able to send links to anyone in the world and they can have the freedom to choose a reward that suits them. They like the freedom, and we like the onus being on them to decide!

Positive: I like that it's free, the customers can choose what reward they want to redeem, they are also free to select the country/language, it really leaves much of the decision making and time to them, rather than on my team.

Negative: I don't love how you can't see if a card has been redeemed. I would like to manage this more tightly as we don't want to waste money. The security/PII deletion policy is also not perfect...if we have someone who wants their data erased, we have to delete our entire Tremendous account? Odd process and if that does happen, we won't be re-setting it back up.

Summary: The product does everything you'd expect it to do. I've used it for almost a year now and have no desire to try out competitors.

Positive: The product allows creation of multiple different templates for multiple campaigns. It allows uploading of recipients in CSV format which saves a lot of time and hassle. Making sure everyone gets their rewards is simple, as the product offers good ways of tracking sent rewards.

Customer support is also very professional and helps with all issues quickly.

Negative: I'd wish that there'd be an option to be invoiced afterwards instead of just adding funds to the account beforehand. Otherwise there is nothing to complain about, everything works great and all needs are met!

Summary: Overall my experience has been very positive, but I feel like some cards go unclaimed and I have no way of knowing. The process for our customers claiming gift cards is very easy and we've had no problems with it. I would recommend Tremendous for sure!

Positive: They have a full international list of local gift card options, users can choose their own gift card. The setup was very easy.

Negative: It frustrates me that you can't see the redemption status. It's possible that we have paid for gift cards but they have gone unclaimed. There is no way of knowing that we need to remind our customers or get our money back if they remain unclaimed.