Alternatives to TheyDo Journey AI

Identity Matrix helps you increase revenue while spending less. The platform identifies 70% of US web visitors at a person-level. Set up page intent and lead scoring rules, then store them directly in your CRM for direct outreach. With person-level attribution, market-leading contact information, and a full view of the customer journey, Identity Matrix helps you solve marketing's toughest questions: 1. Where is your best traffic coming from? 2. What does the customer journey look like - step by step? 3. How can I contact high-intent, in-market leads? With upcoming GenAI features to help with customer journey analysis, conversion rate optimization suggestions and more, Identity Matrix is the data provider your competitors are switching to.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

We empower courageous marketers with the technology, insight, and confidence they need in order to improve customer relationships and boost marketing performance. LeadsRx SaaS-based marketing software attribution software captures touchpoints across all channels and captures conversions throughout each funnel. It provides impartial results that are unrivaled in the market. LeadsRx can help you determine which advertising programs are performing well and which ones are wasting your ad-spend. LeadsRx calculates the Return on Ad Spend (ROAS) and provides instant insights to help marketers optimize their budgets across channels. The product also tracks customer journey maps, which show consumer behavior and how marketing programs impact buyer decisions.

TheyDo allows designers, product teams, marketeers, and marketers to establish a workflow that helps them move from insight to implementation, to create customer-centric solution. No more messy whiteboards or duplicate efforts, and no more wasted resources. Standardization will be half the time, you'll save up to three large presentations per month, and your operational costs will drop by 40%. A vertical framework allows you to zoom in on the customer experience and connect your entire organization. A customer-centric process that connects opportunities to journeys, and solution delivery at scale in a way everyone understands. We encourage you create a standard set of your own templates for everyone in your company. Set up SSO (Single Sign-On) for your entire organization. Give permissions to each department and ensure that they are able to find their place in the customer journeys.

Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize. Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.

The BryterCX journey intelligence platform provides visibility into customer journey management solutions across channels. It also identifies friction points that can lead to negative customer experiences. BryterCX's Journey Intelligence™, a platform that uses AI and machine learning, provides users with powerful journey insights that reveal clear business opportunities. Patented, proprietary journey insight technology. Easy to use visualizations of metrics and alerts. You can easily monitor, measure, and manage every aspect of customer journeys across multiple channels.

Dragonfly AI uses cutting edge neuroscience to quickly and accurately show what catches audiences' attention in any content. Dragonfly AI is being used by agencies and brands around the globe. Our suite includes everything you need to instantly improve the performance of your content. You can get real-time insights that reveal what is grabbing your customers' attention. It is possible to understand how design decisions affect audience attention and optimize your digital and real world content and experiences throughout the design process. Effective testing and experimentation programs take significant time, money, expertise, and investment. Dragonfly AI offers easy-to-understand attention insights, allowing you to test ideas quickly and maximize the benefits of user testing. Predictive analytics' attention can help you increase efficiency in your design cycles.

Don't waste time with sticky notes or journey mapping tools. They won't help you discover the unscripted behavior that occurs in the real world. Our customer journey analytics software shows you the real paths customers take as they interact with your company over time and across touchpoints. The quantitative metrics you measure are driven by real-time customer behavior, such as revenue, customer lifetime value and CSAT. Pointillist, unlike other customer analytics software, allows you to connect customer interactions with business goals in seconds. This is a significant improvement over other solutions that can take days or weeks. Customers expect personalized experiences based on their preferences and past interactions. Pointillist allows you to engage customers at the best points in their journey, in real-time and through the most effective channels.

Keep your product market fit. Sift allows you to get feedback right within your product on all your features, ideas and customer problems. Targeted feedback at scale. Segment your customers to trigger in-app feedback based upon who they are and their activities. Get a complete picture about your customers and their journeys through the product. You can see how customers use your product, and the feedback they provide. Sift is currently only available to invited users. Register to be invited. Find out what features your customers really need and how happy they feel about your product. We will identify the most promising features, from uncovered problems to planned features, and help you turn your customer's priorities into our priorities. Ask for feedback within your product. Simply define triggers, and we'll ask you questions right inside your app - in context. Make it measurable.

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Auryc's visual Intelligence Platform empowers organizations to create extraordinary customer journeys and increase revenues. Today's customer experience tools are fragmenting analytics platforms, resulting in fragmented insights. It's no surprise that enterprises are still struggling to understand the impact of digital journeys on revenue. Auryc was born from this. Spend less time with analytics tools that guess why and more time with customer journeys that know why. Analytics tools that are standard tell you what is happening in your company. These are just a few of the many metrics you should be aware of daily. Knowing WHY will help you optimize customer journeys more quickly. Auryc is a digital journey intelligence platform that provides valuable insights and powerful visual context across all your digital user journeys. Auryc automatically captures client-side events for visitors and customers.

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

Adora is an advanced platform that provides real-time insights into user interactions, offering a complete visual representation of the product experience. It automatically maps live product screens, capturing user journeys, actions, and behaviors to help teams understand and optimize their interfaces. Key features include Automated Journey Maps, Session Replays, Visual Analytics, Living Product Docs, and a Wayback Machine, all designed to enhance product decision-making. Seamlessly integrating with tools like Notion and Confluence, Adora ensures that product documentation stays accurate and up to date. With SOC2 certification, it prioritizes security and privacy, making it a trusted solution for teams looking to refine and improve their user experience.

With actionable customer journey maps that combine digital and physical communications, you can collaborate across business silos to improve CX. Quadient Customer Journey Mapping allows stakeholders to easily view and take action on all of your customer communications via a single web interface. Linking journey maps directly with the digital and physical touchpoints customers use, such as emails, statements, contracts, and audio and video files, gives you full visibility.

Transform your uncoordinated interactions with customers, employees and third parties into exceptional journeys to drive in-year returns. No re-architecture required. OvationCXM connects internal and third-party silos to unlock a unified view on your customers' interactions, wherever they happen in your ecosystem. Share a common view between multiple organizations to ensure seamless customer journeys. Messenger is a multi-component digital platform that includes webchat, phone, SMS and more. It provides precise answers and delivers them directly to users. To deliver highly relevant, tailored and specific information to teams and users, train AI models to be tagged to specific knowledge. Smart Buttons and deep links on screen will help you meet your customers where they are.

Data science should be at the heart your subscription business. ChurnIQ 2.0 provides specialized retention analytics as well as AI-detected subscriber insights. ChurnIQ is able to handle subscription cancellations at any stage of the subscriber journey. ChurnIQ allows you to easily analyse and create segments. You can then quickly trigger the campaigns that are most likely to grow and retain that segment's value. ChurnIQ's S3 Data Lake allows you to create one view of all your subscribers, regardless of how many tools you use. The ChurnIQ analytics dashboard lets you see how you are performing at each stage of the customer journey. Instead of looking at isolated data points, see the whole picture. Receive a practical diagnosis of the root cause of subscribers' cancellations. ChurnIQ helps you identify customer segments based on their behavior and satisfaction levels.

VeriChannel is a secure and unified platform which enables organizations to manage seamless and consistent customer journeys, across multiple touch points including web, mobile and kiosks, as well as ATMs. Customers and staff can use the system on devices of different sizes and resolutions with fully responsive user interfaces. VeriChannel is a reliable, scalable platform that sits on existing IT systems. It allows for a secure integration with disparate applications. VeriChannel's ready-to-go architecture and ready-to-use solutions allow it to be re-used on all channels. This reduces application development and maintenance costs. VeriChannel allows you to repurpose legacy applications without having to rebuild them from scratch. You can integrate content, data and functionality into new presentation layers or customer experiences.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Increase customer satisfaction and increase return on investment. Oracle Maxymiser is a tool that helps B2B and B2C marketers design optimized customer journeys on websites and mobile apps. It includes testing, personalization and recommendations, as well as insights. Find out what works and what converts. Oracle Maxymiser's visual editor allows for both technical and non-technical user collaboration. It seamlessly switches between code and visual editing. It doesn't matter if you are running A/B testing, or multipage funnel testing. To test the customer experience, pull audience data from any marketing platform. You can also combine it with Oracle Maxymiser session data to create a complete customer view. Segment traffic can be used to launch A/B and Multivariate testing. You can also segment traffic to see all variants in the sales funnel. With Oracle Infinity-powered Heatmaps, you can discover new testing opportunities and gain additional insight into the digital experience.

Crowd.dev, an open-source developer data platform, is designed to help companies unify customer, product, and community data. It provides actionable insights for teams that are responsible for going-to-market. Crowd.dev consolidates developer interaction across platforms like GitHub, Discord and Slack. This allows for a comprehensive view of customer journeys even before formal engagement. The platform uses AI-powered data enhancement to enhance contact and organization profiles. This includes emails, social profiles and work experience as well as technical skills. It also adds more than 50 attributes for organizations, such as industry, headcount and revenue. Advanced analytics and reporting features allow users to identify trends, perform a sentiment analysis, and access opinions reports on topics such as product-market fit, open-source community activity, and more.

Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.

Hellooo, an AI-powered software for user interviews, is designed to streamline the product discovery process by generating insights from multiple user interviews in minutes. The platform provides a one-stop solution for recording, transcription, and insights to enhance the efficiency of user-research processes. It delivers high-quality transcripts for over 100 languages in just five minutes, making it easy to share highlights after an interview. Hellooo analyzes the user's sentiments and emotions. It provides factual analyses to help understand user feelings during the interview. Users can query the AI researcher in order to uncover patterns, customer journeys and pain points within qualitative data. This allows for quick and informed decision making. The platform integrates directly with Google Meet, Zoom and Teams. Users can record interviews or upload existing files in order to generate insights quickly.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

The entire website user behavior data is a goldmine of potential. Convizit makes it easy to access this data. Convizit instantly delivers structured, context-enriched, and complete user activity data. No configuration, pixels, or manual event setup is required once the Convizit snippet has been placed on a website. Convizit automatically understands the context and generates a continuous data stream. It is already named, tagged, and structured. The ready-to-use data stream is delivered directly to your data warehouse via API or directly to your data warehouse. This greatly enhances your data science, data BI, and personalization efforts. To make significant improvements to your website's business performance, you need to capture all user activity. However, it is too difficult to capture even a fraction of the user activity.

Real-time survey insights help you to hit your signup onboarding, signing up, and product retention goals. UserLeap is an online microsurvey platform that continually identifies opportunities for better product experiences. Get more insight into your customers and grow faster. UserLeap provides real-time survey insights to the world's most successful companies. Every step of the feature development process can be influenced by customer feedback. From the preparation of your product roadmap to each deployment, learn as fast and iterate as you can. This will allow you to move forward confidently. To keep up with product development, you can use insights from the customer journey to provide real-time insight for your entire company. Now that you have sparked user interest, show them the potential of your product. To successfully onboard more users, remove obstacles and quickly show value. Your marketing site or homepage should inspire confidence in visitors and encourage them to sign up. Your customer experience is just the beginning.

All the tools you need for growth. DataFinder, a BytePlus DataRangers product, helps you create experiences that convert more users. Get to know your customers better. With industry-leading analytics, A/B Testing and messaging capabilities, you can make data-driven decisions. To improve your users' experience, discover how they interact with your offerings and encourage them to take action. You can identify and analyze users based on their behavior or actions and compare them with one another to determine key drivers for retention, conversion, and more. DataRangers' Multi Path Funnels allows you to visualize the steps users take to complete a task. This allows you to pinpoint areas where drop-offs are and can customize them to help with conversion. To find out what factors contribute to user retention and which ones ensure they return, break down product features.

Align Salesforce with your Sales Strategy. ClosePlan integrates Salesforce with your Sales Strategy, Sales Process, and Sales Methodology. ClosePlan allows sales to focus on the important things - rigorous opportunity qualification and customer relationship alignment, as well as execution of sales processes. With drag-and-drop functionality, Salesforce makes it easy to create org charts. You can create opportunity qualification scorecards using any sales qualification methodology. Create repeatable best-practice sales playbooks for different business lines. With Salesforce's drag-and-drop tools, you can create relationship maps, org maps, account maps, and influence maps. Visualize prospects and customers to build relationships with those who matter. Get a 100% native Salesforce application in the AppExchange. Keep your Salesforce data safe. This is great for account planning, deal reviews, QBR's, and 1-to-1 coaching sessions.

Algonomy is powered with a proven real time customer data and analytics platform, and global retail expertise. You can now precisely integrate demand and supply, engage customers with contextually pertinent experiences throughout their lifecycle, and enable rapid time to market, resulting in immediate ROI for your company. The new digital world is based on decision-making, not data. Customers who are smart expect personalized engagement and deeper, more relevant experiences. Brands must be able to make immediate decisions to address what appear to be two competing goals: short-term conversion revenue and long-term lifetime values. Algonomy makes it easy to make this a reality. You can have AI-based actionability as well as deep domain-specific analytics. Algonomy was created by Manthan, a cloud analytics leader and RichRelevance, an experience personalization icon. This new combination gives retailers an immediate boost in digital competence.

UXPressia is an all-in-one online solution for understanding customer, user, buyer, and employee experience, engaging teams, and driving successful digital transformation. Visualize your customer journeys, create personas, and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate with you in real-time. Identify relations between your mapping initiatives, and set up a team library for the team to store and reuse components and files to achieve consistency across all projects. Export designer-quality maps and personas and present them right from your browser online. Use one of 120+ ready-to-go templates for 10+ industries to start working on your project in no time. Training video & demo sessions on request | Help Center | Free guide and other materials, live events on personas and journey mapping | Support | Per-contributor price (Viewers are free of charge).

User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.

The wizard makes it easy to create your journey maps. Follow the steps to create your maps quickly and easily. You can easily share completed journey maps with multiple stakeholders. You can view reports in presentation mode and save completed maps to pdf. You can collaborate with your peers and stakeholders to solve real customer problems using your journey maps. You can easily collect and report Voice of Customer feedback. Mapovate's seamless integration to KnowledgeTRAK makes it easy to create and run surveys. All your customer touchpoints can capture VOC feedback across all interaction channels. Your Customer Experience Journey Maps will show you the results in real-time!

Capture the actual experience of your customers with your brand, not what you think they have. We offer a customer experience platform that will help you create customer journey maps, personas and manage CX programs. We help you create your CX program. We offer a Cemantica Platform that allows you to create your journey maps and manage CX programs. You can create your customer journey map, manage your CX program, and connect your VoC data all from one platform. Cemantica is Cemantica.

Intelligent Journey Orchestration, a data-driven marketing strategy, mirrors customer behavior across all channels to provide true one-to-1 personalization throughout the customer journey. Marketing used to drive the customer journey. We live and work in a digital world that puts customers at the center of everything. It's no longer enough for businesses to meet customer demand. Businesses must also find ways to anticipate customer needs and respond to them before they are expressed. Companies that place customers at the heart of all they do are likely to earn customer loyalty. Marketing departments are judged on their ability to acquire customers, upsell and cross-sell, as well as build customer loyalty and retention over a lifetime. Businesses have known for a long time that these activities are merely a scattershot, best guess marketing approach.

Konnecto is the only tool that can reverse-engineer the consumer journeys of your competitors. It identifies upper funnel purchase attribution vulnerabilities and provides daily recommendations that will increase sales and stop the guessing game. Get visibility into all stages of your competitor's consumer journeys. AI can identify gaps in purchase attribution so that you can quickly capitalize upon opportunities that could impact your online sales. These insights will help you create a winning GTM strategy and execution program that will outperform your competitors. It's time for you to look beyond your data and see where there are opportunities. Konnecto reverse-engineers consumer purchase journeys using competitor assets, all the way up to the funnel. We offer daily recommendations for marketing opportunities based upon an ongoing analysis of segments, behaviors, and competitors so that you can make the most out of your budget every single day.

Marketing, sales and service: BSI CX helps you find, win, retain and understand customers. Perfect customer journeys can be designed, executed and optimized. All of it is cross-departmental and personalized for each customer across all touchpoints. It's fully automated for exceptional and emotional experiences. BSI makes personalized customer management possible at all touchpoints. Your customers will always be able to tell you at what stage of their lives they are. Everyday life is the best trigger. BSI's trigger-based approach allows you to respond quickly to relevant events (life) and tell your customers the right story.

The Glassbox digital analytics platform provides cutting-edge digital capabilities that allow you to create better user experiences to drive your business growth. It's more important than ever for businesses to ensure that their mobile apps and websites work well and provide great user experiences. They must also use the data generated by their business to analyze every user session and personalize customer journeys to drive engagement. Engineers need performance analytics in order to measure reliability. Product managers need to know how to increase engagement and conversion rates. Customer service representatives want to know the root cause of an issue so that they can resolve users' problems.

Change the way you see your visitors. Start your trial. Analyze Sessions, Events + Heatmaps. Features All core features provide you with all the tools you need to understand your users. Site Analytics. All the information you need to see how your traffic is changing and looking. View top pages + countries, Top Referrers, UTM's, Devices, OS, Browsers, etc. Visitor Insights. Understanding and evaluating the behavior and repeated actions of your visitors. View and obtain details about all your visitors. Analyze all of their sessions and identify trends on your site. Session replays. Session recordings allow you to analyze the visitor journey through your site. You can visualize the user's journey through your site with high-quality video replay sessions. Site Heatmaps. Find out where your visitors click and identify areas of opportunity. Also, heatmaps of desktop, tablet and mobile devices are recorded. Teams Create teams that have full access to all websites you add

Saufter is a customer engagement platform powered by AI that automates campaign management and behavioral email marketing. Saufter analyzes user behavior and journey stages to generate personalized campaign suggestions. These include emails, in-app messaging, and surveys. They are delivered weekly for quick approval. This automation streamlines and improves marketing efforts. It also ensures targeted communication. Saufter also offers multi-platform support that allows businesses to manage customer interaction across multiple channels using a single interface.

Qsome is a new generation of customer journeys management software. It is highly focused on extreme features flexibility, top-notch user experience and high-quality customer service, making it more enjoyable and efficient for both customer and service provider. Qsome uses cutting-edge technology to manage and adapt every aspect the queue management flow. This platform is highly flexible and includes modules such as appointment management, data for staff resources planning, and various communication channels. Data analytics are also available to continually improve customer service. All complexity is hidden behind intuitive features which can be easily enabled and extended to suit different environments.

Hive Marketing Cloud: Customer Intelligence & Engagement Platform Hive Marketing Cloud Hive, a privately-owned business, was founded in 2010. It specializes in the Retail, Insurance, and Travel industries. Hive helps brands engage audiences and convert them at scale. Hive uses a single platform to deploy highly personalized, sophisticated multi-channel advertising. This allows for all of their data to be accessed, allowing for better customer experiences. Hive allows you to uncover data insights, reveal customer lifetime values, create recency frequency value (RFM-based segmentation), orchestrate and automate customer journeys and measure engagement and results, reporting beyond clicks and opens.

In the time it takes you to read this, you can find out where your customers are. Our cross-channel analytics solution allows you to quickly understand the journeys of your customers, both online and off. This gives you the insights you need to provide them with amazing real-time experiences. Collect data across all engagement channels. Then, using the Adobe Experience Platform, put this omnichannel data into action as it is standardized and integrated to create a complete customer experience. Streaming data collection provides up-to-the minute customer views and behavior. Data is collected when customers move from online, to in-store, to call centers, and more. You can get unlimited breakdowns for any data element in any channel, without having to write SQL statements. All IDs across multiple channels and devices can be consolidated into a single customer profile. This conversational AI assistant will streamline workflows and increase productivity.

Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps. Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.

To predict and analyze customer behavior, collect data points from every step of your customer journey. Get business-critical insights to drive action at the right place and time. From simple people counting to complex customer journey analytics and critical process optimization throughout your entire store chain, we can help. We've got you covered. You will get an unprecedented view of customer footfall patterns, basic visitor profiles and detailed occupancy reports. Also, you can see the most recent traffic trends analysis. A complete sales funnel view is available to accurately measure store performance, optimize staff schedules, improve store serviceability, among other things. Receive real-time alerts to combat never-ending queues and keep your stores safe with automated occupancy management. You can also test your layouts and measure how customers interact when they see different product displays. You can get a customized solution that suits your needs, such as a sales funnel view, staff scheduling optimization, queue management, and more.

CVX 3 will transform your perception of customer experience. You'll see the power of real-time to improve customer engagement and increase top-line revenue. The ability to analyze customer journeys using the most advanced artificial intelligence allows for a dramatic increase in understanding of customer behavior. Advanced data engineering is used to generate customer journeys that score across all key performance indicators (KPIs), next-best actions and offers (NBAs/NBOs) in less time than a second. This is real real-time CX. Real-time CX can be applied in digital commerce, support centers and connected vehicles. Cerebri AI CVX 3 automates AI processes and reduces time to implement AI insights into production. Integrated low-code tools allow for flexibility in developing logic as business environments change.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.

Create products that lead to outcomes Amplitude is a product intelligence platform that helps teams engage, convert, and retain customers. Amplitude is a tool that helps teams build digital products. It allows them to better understand customer behavior, deliver better experiences, and retain more customers. Get a better understanding of your customers' experiences with your digital products. Teams can ship faster, measure impact and visualize user journeys. Personalize product experiences to increase engagement, conversion, loyalty. Product intelligence provides teams with the data and insights they need in order to create great product experiences. It can also be done at scale. Self-service analytics can be used to analyze what happens and why. To make quick changes, align on decisions and integrate your existing workflows and tech stack.

Visually manages all processes involving people, systems, and customers to ensure a smooth experience for both customers and staff using CRM. We provide best-practice plugin solutions that will help you add, optimize and adopt your CRM. Best practice plugin solutions that allow you to operationalise and improve internal processes, eliminate silos between teams, and prioritise activities throughout the sales cycle. The two main categories of enhancements to customer journey plugin are: enhancing the user experience, expanding template control and automation for admins. A new template to handle high-priority customer problems is available to demonstrate the new capabilities and reduce user "clicks". Intelligent one-click is an enhancement to the existing one click capabilities. It allows for greater customization of any task or activity once a template has been created.

AI Driven Campaign Optimization. Deep learning algorithms transform unique users into your ideal marketing strategy. Not all conversions happen immediately. Attributy analyzes the user's past data for several months to identify any touchpoints that may have influenced a purchase decision. This allows dynamic attribution algorithms to build a very accurate picture of the channel's value. These tools are not able to be used for single-channel attribution. Many people underestimate the impact of each channel they measure and underestimate the cumulative, long-term effect of a campaign. Attributy's artificial Intelligence algorithm focuses on the user and follows each customer journey from initial touchpoint to purchase. Each ad is given credit proportional its true value in customer conversions.

To decode customer behavior, optimize ROI and determine marketing's impact on revenue and pipeline, you need to factor-in your marketing efforts. A robust integration to your martech stack results in a one week onboarding cycle. Flexible and configurable attribution engine that allocates conversion credit to the relevant touchpoints. Consumer-grade User Experience for Analysis, defining Custom Events, and Dimensions. A collection of curated templates that are based on the best practices of high-performing teams around the world. To get a holistic view of marketing performance, stitch customer journeys from the first touch to the final win. AI Engine continuously analyzes and diagnoses key metrics and highlights insights and recommends. You can see the whole Marketing Funnel without any dependencies.