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features
design
support

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Description

Auryc’s visual intelligence platform enables businesses to craft outstanding customer experiences while boosting their revenue streams. In a landscape where customer experience tools are becoming increasingly numerous, insights are often scattered across various analytics platforms, leading to confusion about the relationship between digital journeys and revenue generation. This challenge is precisely why Auryc was developed. Instead of wasting time with analytics tools making educated guesses, you should focus on understanding customer journeys with clarity. Traditional analytics merely reveal WHAT is occurring within your organization, offering only surface-level metrics that need to be monitored daily. Grasping WHY things happen allows for quicker optimization of your customer journeys. Auryc acts as a real-time journey intelligence platform that provides critical insights with rich visual context throughout all your digital interactions. Additionally, Auryc automatically captures client-side events for both customers and visitors, ensuring a comprehensive understanding of user behavior. By integrating these insights, businesses can enhance their strategies and foster deeper connections with their audience.

Description

CX and design teams collaborate to outline customer journeys, unifying insights and data for better understanding. TheyDo facilitates the alignment of business strategy, planning, and execution around these journeys. With the help of Journey AI, organizations can transform research findings into high-quality customer experiences. Achieve consensus among team members by establishing a defined journey hierarchy and a standardized taxonomy. Define your business objectives and demonstrate how addressing significant opportunities within these journeys can yield substantial results. Many companies contend with numerous journeys that collectively shape the customer experience, and Journey AI efficiently organizes them. By embedding journeys into the core of operations, businesses can maintain a consistent approach. In a landscape where everything seems critical, clarity becomes essential. TheyDo is instrumental in identifying key customer requirements, enabling teams to monitor their efforts and collaboratively enhance metrics such as NPS and CSAT. Integrate your entire organization using SSO, ensuring that every department can engage effectively with the customer journey framework. As you uncover previously hidden opportunities, we provide three straightforward plans to support your initiatives. This structured approach not only streamlines operations but also fosters a culture of shared understanding and collaboration across all levels of the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Calendly
Google Analytics
Google Cloud BigQuery
Google Tag Manager
Invoca
Jira
Magento
P2 for WordPress
Qualtrics Customer Experience
Shopify
Snowflake
Squarespace
Stackreaction
Zendesk

Integrations

Axis LMS
Calendly
Google Analytics
Google Cloud BigQuery
Google Tag Manager
Invoca
Jira
Magento
P2 for WordPress
Qualtrics Customer Experience
Shopify
Snowflake
Squarespace
Stackreaction
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$65 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Auryc

Founded

2016

Country

United States

Website

www.auryc.com

Vendor Details

Company Name

TheyDo

Country

Netherlands

Website

www.theydo.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Alternatives

Alternatives

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