Heap Description

Heap serves as an all-encompassing digital analytics platform that equips companies with a thorough comprehension of their customers' experiences. By seamlessly tracking every user interaction on both web and mobile interfaces, Heap delivers practical insights aimed at enhancing conversion rates, customer retention, and overall user satisfaction. Utilizing sophisticated data science techniques, the platform pinpoints areas of friction and potential growth, empowering businesses to swiftly make informed, data-driven choices. Featuring robust functionalities such as session replays, heatmaps, and AI-enhanced insights, Heap allows organizations to analyze and refine user behavior throughout each interaction. This holistic approach ensures that businesses can continuously adapt and evolve their strategies to meet customer needs effectively.

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Pricing

Pricing Starts At:
$500.00/year
Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Contentsquare
Year Founded:
2012
Headquarters:
France
Website:
www.heap.io

Media

Heap-Graph

Heap-Graph

Heap-Graph Heap-Redacted Heap-Sales
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support

Heap Features and Options

Business Intelligence Software

Ad Hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Web Analytics Software

Campaign Management
Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
User Interaction Tracking

Reporting Software

Customizable Dashboard
Data Source Connectors
Drill Down
Forecasting
Marketing Reports
Report Export
Sales Reports

Data Visualization Software

Analytics
Filtered Views
Visual Discovery

Heap Lists

Heap User Reviews

Write a Review
  • Name: Dominik R.
    Job Title: Senior Project Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Your reports and analysis help make viable web-oriented decisions

    Date: Apr 20 2021

    Summary: Heap is an exceptional and very reliable analytical tool that we have been able to take advantage of, its reporting function is excellent, and we have relied on the study of these reports to apply constant improvements to our websites and try to provide a better web experience to visitors, who are becoming more and more. It could be excellent support within your organization to encourage viable decision-making regarding your websites by analyzing the data that this tool helps to collect. Our experience as users of this tool has been satisfactory. Heap is synonymous with improvement.

    Positive: I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

    Negative: The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

    Read More...
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