Quadient Customer Journey Mapping Description
With actionable customer journey maps that combine digital and physical communications, you can collaborate across business silos to improve CX. Quadient Customer Journey Mapping allows stakeholders to easily view and take action on all of your customer communications via a single web interface. Linking journey maps directly with the digital and physical touchpoints customers use, such as emails, statements, contracts, and audio and video files, gives you full visibility.
Pricing
Pricing Information:
Contact Quadient for pricing details.
Integrations
Company Details
Company:
Quadient
Year Founded:
1924
Headquarters:
France
Website:
www.quadient.com/en-int/resources/quadient-customer-journey-mapping
Media
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Product Details
Platforms
SaaS
Quadient Customer Journey Mapping Features and Options
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management