Alternatives to TSplus Remote Support

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.

Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.

GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

Maximize the benefits of your remote assistance solution with N-able Take Control. Created by N-able, this entirely cloud-centric remote control software features live two-way communication, connections in just five seconds, and efficient remote sessions. Additionally, it includes dependable support tools such as command line access and Windows event viewer. N-able Take Control also utilizes peer-to-peer technology, facilitating immediate and on-demand remote support for a variety of devices including Windows PCs, Macs, as well as iOS and Android mobile devices. Whether you require quick fixes or ongoing support, this software ensures that help is just a click away, enhancing productivity and user satisfaction.

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.

TSplus Remote Access is an ideal alternative to Citrix or Microsoft RDS for remote access, remote desktop connections and web application delivery. TSplus Remote Access: Remote desktop access Application delivery Secure connection from any device or browser Customizable web portal No Terminal Service CALs are required TSplus Remote access is a reliable and scalable method to web-enable any Windows Applications. TSplus's HTML5 built-in gives users seamless, intuitive access to Windows-based desktops and applications from any browser on any device. This includes PCs, Macs and Smartphones as well as Tablets. Remote Access offers a variety of connection clients and configurations. This allows you to create a secure remote environment that suits your needs and can grow with you business. Get a free 15-day trial of any TSplus product!

Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.

LiveWebinar, a cloud-based tool, allows users to manage online webinars, meetings and training via chats, screen sharing, social broadcasting, screen sharing, screen recording, and high definition (HD), recording via web browsers. You can modify logos, room colors, layouts, and create personalized registration forms to match your business' brand. You can also control email delivery and report design. LiveWebinar allows users to broadcast webinars, events, and training on Facebook, YouTube and Vimeo. The platform supports screen sharing and remote desktop access across PCs, Macs, and Android devices. It also offers add-ons to Opera, Chrome, and Safari browsers. Live webinar testing, surveys, and polls can be conducted by users to gather information, research responses, analyze feedback, and make business decisions.

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

Axence ConnectPro, a remote access tool and IT support tool, is designed to help with remote working and technical support. Here are a few of its key features. • Remote Access: Secure remote access to computers and servers of users for troubleshooting. • Real-time communication: Instant messaging, chat and chat rooms for quick problem resolution. • Remote monitoring: View software, hardware, and performance metrics remotely. • Unlimited sessions: Connect multiple workstations at once. • Seamless integration with Active Directory and network configuration. • User-Friendly Interface: Easy to use for both IT professionals and end users. • Remote desktop management: Supports files transfers, registry editing, process management and command execution. Axence ConnectPro is perfect for businesses looking to streamline IT support, and enhance remote working abilities.

Access a computer remotely, whether you're just down the hall or on a different continent. AnyDesk guarantees secure and dependable remote desktop connections tailored for both IT specialists and individuals on the move. This versatile application is compatible with a wide range of devices and operating systems, including Windows, macOS, iOS, Android, Linux, FreeBSD, and even Raspberry Pi! Seamlessly collaborate and communicate, whether you're conducting online meetings and presentations or co-editing documents from afar. You can easily transfer files between computers using the new transfer tab or by simply copying and pasting. There's no need for administrative rights or complex installations; just download the lightweight 3MB file, and you're ready to go. If you require unattended access while traveling, it’s simple to set up by installing the software and establishing a password. Plus, you can personalize the AnyDesk interface to provide a remote desktop experience that aligns with your brand identity, ensuring a cohesive user experience. With these user-friendly features, AnyDesk makes remote work more efficient than ever before.

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Remote support, online meetings and demonstration tools that offer website integration, screen sharing and audio as well as desktop recording. Browser-based HTML5 viewer that doesn't require a download, provides Windows RDP support at lightning speed. It allows you to access and manage unattended computers.

You can now instantly see what your users see and help them to get onboard. Upscope cobrowsing, the new zero-download interactive screen sharing tool, is designed for easy onboarding and support. 1. You can see what your user sees in one click. 2. Scroll and click with YOUR mouse on THEIR screen. 3. You can do this immediately via live chat or by calling them. Integrates seamlessly with Intercom, Zendesk and Olark as well as your existing phone system.

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

Effortlessly and securely link to your user’s device to access files, manage applications, and address issues from any location. Streamline the daily IT support requirements of your users through remote management. Achieve instant remote connectivity to conserve time, resources, and costs. Deliver swift and dependable remote assistance to your users. Seamlessly integrated within the Business Hub platform, it utilizes the same Avast agent, eliminating the need for additional software installation. Use the Business Hub to quickly establish connections to your Windows and Mac devices anywhere there's internet access. Aid your users in resolving issues efficiently in real-time with various tools available via a viewer. Access audit information to monitor which admin accessed each device, the duration of the session, and associated notes. Remotely connect to any Windows or Mac device to install necessary software, troubleshoot problems, switch users, and more. Send and receive log files to facilitate quick software updates, enabling you to troubleshoot and resolve problems with effectiveness and precision. This comprehensive suite not only enhances productivity but also ensures that support can be provided across diverse environments.

Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.

The software allows users to efficiently manage their computer desktops in real-time, fully compatible with Windows, and offers secure remote access to the file systems, processes, and services of a remote machine. LiteManager includes integrated tools for creating network diagrams, gathering technical information, and deploying updates through remote installation services; it also enables configuration of a private ID router (NOIP) and provides a host of additional functionalities. It serves as classroom management software as well. Remote administration can now be achieved without needing an IP address, as users can establish connections by selecting a unique personal ID. Both the client and server components operate seamlessly in networks that connect to the internet via a proxy server. Installation guides for both the Viewer and Server components are readily available. However, LiteManager may be flagged as a potentially unsafe application (including labels like RemoteAdmin, PUP, PUA, Riskware, Unsafe, and Unwanted) due to its capability of providing unattended access to a PC, raising some security concerns for potential users. It's important to weigh these risks against the program's robust functionality.

WiseMo software allows you to remotely access, control, and support PCs and Servers as well as Mac computers, Tablets and Smartphones. Our software allows you to view the screen of remote devices and control its keyboard from anywhere, from any device, whether it's a PC, browser, tablet or smartphone. Remote support, remote management, and remote access tools are all built into WiseMo Guest software. This software allows you to secure remote control over your devices, including PCs, servers, Macs, and servers. You can connect to other devices, such as servers, Macs, smartphones, tablets, and servers, and provide support for them. You can connect to unattended devices and computers and monitor them or manage them, such as Windows Servers, Info terminals, and others.

Aweray Remote is a fast and dependable tool that provides free access to computers from anywhere. This remote desktop software allows users to control, troubleshoot, and manage their computers via a phone, tablet, or another PC, making it ideal for gaming on the go. With a user-friendly interface, it functions similarly to a screen mirroring application, enabling seamless screen sharing across devices. The software facilitates efficient communication by allowing the transmission of messages and images, so users can operate the remote computer as if they were physically present. Aweray Remote enhances online collaboration by supporting teamwork and offering assistance to clients, colleagues, friends, and family from any location. Organizing productive video conferences and collaborating on projects remotely becomes easy, eliminating the need for costly onsite visits and saving valuable time. You can provide remote support for computers or phones and enjoy playing PC games no matter where you are. Whether for personal use or professional needs, Aweray Remote proves to be an invaluable tool for anyone seeking flexible access to their devices.

Experience the convenience of Onstream Meetings, a cloud-based solution from Onstream Media, which allows you to hold online meetings anytime and anywhere. This secure and user-friendly platform facilitates seamless communication among teams and stakeholders without the need for downloads or advance scheduling. Onstream Meetings boasts a variety of features, including live audio and video streaming, screen sharing with remote control, messaging and chat functions, customizable user interfaces, whiteboards, document sharing, real-time polling, and compatibility with both iOS and Android devices. Effortlessly connect with participants worldwide using this automated conference call service designed for your most crucial discussions. For inquiries about volume discounts, flat rate packages, enhanced services, and international pricing, please call 1-888-203-7900. Broadcast your upcoming events globally, with deliveries straight to viewers' desktops or mobile devices for both live and on-demand access. Additionally, you can create engaging presentations featuring high-resolution video, customizable players, and comprehensive analytics to track viewer engagement effectively. Don't miss the opportunity to elevate your online meetings and events with this versatile solution.

The ease of screen sharing has reached new heights, revolutionizing online meetings, training sessions, and remote assistance. It enables seamless sales demonstrations without requiring participants to download any software. Additionally, users can sign up for a free account that caters to both business and personal needs. As a foundational element of virtual meetings, free screen sharing tools empower individuals to not only view and share their computer screens but also grant control to others in the meeting. This feature proves invaluable when showcasing a live desktop feed and applications to attendees without incurring any costs. Free screen sharing software excels in supporting online sales presentations, webinars, and group training sessions, fostering improved communication and collaboration among users. By allowing real-time access to shared information, it significantly enhances interactions during phone calls and discussions. Especially for instructional contexts, free screen sharing offers educators the ability to effectively present solutions and conduct demonstrations, enriching the learning experience for all participants. Overall, this technology serves as a powerful bridge connecting people from various locations.

UltraViewer software allows you to remotely control/remotely access a computer. UltraViewer can be used for many purposes. You can remotely control your computer to assist your parents in repairing their PC. You can remotely help your friends to learn how to use software without having to travel a thousand miles. You might be on a trip and need to log in to your computer at home to work. Here are some key features of UltraViewer - Remote computer access and control via instant messaging Connect with stable and fast speed Unlimited computers can be controlled simultaneously - File sharing is easy, secure, and with full control Depending on the version, large file sizes may be required. - Turn on your remote computer. You can work from anywhere you have an internet connection. Record control session to monitor once more.

Effortlessly access and control PCs and servers or initiate a meeting in mere seconds with Supremo, which includes Supremo Console and is compatible with UAC. Its user-friendly design ensures that anyone can navigate the interface without hassle. Comprising a lightweight executable file, Supremo eliminates the need for router or firewall installations and configurations. You can securely connect to a remote device and transfer files using the robust AES 256-bit encryption along with UAC compatibility. To gain access to a client, simply enter the ID and either a dynamic or a pre-set static password. Additionally, there’s no requirement for manual intervention to begin a remote session, as Supremo can automatically launch upon the remote PC's Windows startup. Furthermore, subscribers of a plan have the option to personalize the software interface with their unique branding or logo and share it with their clientele, enhancing their professional presence. This flexibility allows businesses to maintain a consistent brand identity while benefiting from advanced remote access capabilities.

RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Access your office PC or Mac from any device, including iPhone and Android smart-phones. Multi-layered security, 2-Factor authentication, Multi Screen Remote Access, Remote Printing, Remote File Copy, Remote Reboot, Remote Wake Up, Deployment links, alerts and monitoring and unlimited remote users with Enterprise plans makes RemoteToPC the go to solution for the whole office. Annual plans starting at $99 per year for access to up to 10 remote computers, or plans for 10,000 remote computers and more.

HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support. Top HelpWire features: - Quick session initiation via URL - On-demand and unattended remote access - Support for Windows, macOS, and Linux - Strong security with TLS/SSL and AES-256 encryption - Team member invitations - Multi-monitor viewing - Rapid file transfer - Multi-user chat - Client directory

Move beyond merely addressing incidents and take proactive steps to eliminate them while ensuring the end user remains unaffected. With EV's Reach process automation and remote support access technologies, support agents will gain a thorough and detailed end-to-end perspective on all IT services, covering everything from infrastructure to endpoints, while enabling them to resolve issues before they can disrupt business operations. Equip your users with the most robust and secure remote access solution available. Our cutting-edge remote desktop technology allows for immediate access to users and systems, regardless of their location. Additionally, you can efficiently monitor the screen activity and health status of various machines through our multi-machine screen monitoring tool. We accommodate a diverse range of platforms and system types through various access protocols, including Citrix and Microsoft Terminal Services user sessions. Our seamless system management operates in the background, allowing you to assist users without causing any interruptions, thereby enhancing overall productivity. This proactive approach not only mitigates potential issues but also fosters a more efficient IT environment.

Build interactive and fully compliant digital experiences on your platform without altering any code or installing additional software. Surfly empowers countless AXA agents to accelerate their sales by digitally simulating the face-to-face selling process within their platform. Both agents and customers can collaborate from a distance to select policies, electronically sign documents, and initiate their first payment seamlessly. Surfly Co-browsing is not only quicker and more secure but also simpler to navigate compared to traditional screen sharing applications like Zoom, Google Meet, or Microsoft Teams. It facilitates effective, secure, and compliant two-way collaboration that screen sharing cannot match. Instead of juggling various external tools like Zoom and Docusign, you can manage everything in a single Surfly Session. You can upload, review, annotate, and e-sign any document directly from your website or portal without interruption. Furthermore, Surfly’s adaptable solution operates effortlessly without requiring integrations, serving as a virtual layer over your existing platforms, ensuring an enhanced user experience for all parties involved. This comprehensive approach simplifies the sales process and provides a more cohesive interaction for agents and customers alike.

IT teams often struggle with managing various remote connections securely across multiple platforms. Remote Desktop Manager (RDM) addresses this challenge by offering a centralized platform that integrates remote session management with password and credential storage. Supporting protocols like RDP, SSH, and VNC, RDM simplifies access to critical systems while maintaining high security standards. By providing features like role-based access control, password vaulting, and detailed session auditing, RDM ensures that only authorized users have access to sensitive systems. This not only reduces the complexity of managing remote connections but also enhances security by minimizing the risk of unauthorized access. Ideal for organizations of any size, Remote Desktop Manager is the ultimate tool for simplifying and securing remote access while increasing operational efficiency.

Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.

Add an unlimited number of users, categorize them into various groups, and enable remote deployment along with access controls through the web console. Facilitate the deployment process for users and authorize them to install RemotePC on additional computers for remote access. You can also add computers, sort them into groups, and monitor the most recently accessed machines. New user accounts can be created, categorized into groups, and granted specific access permissions, among other functionalities. Enjoy instant and secure access to any computer by simply entering a shared session code. Users have the flexibility to remotely connect to their assigned computers from anywhere and at any time. Additionally, the RemotePC desktop application or web dashboard allows you to reboot the remote computer in either normal mode or safe mode (for Windows). Security is a priority, provided by TLSv 1.2/AES 256 encryption. There’s also the option to establish a unique Personal Key for each computer, serving as an additional layer of password protection. You can choose to enable or restrict your users' ability to transfer files between computers, ensuring better control over data sharing. This comprehensive solution empowers users with the tools they need for efficient remote access and management.

Remote Access Plus is an enterprise remote service solution that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. Advanced Remote Control, Remote Shutdown and Remote File Transfer are just a few of the powerful tools that Remote Access Plus offers. This allows for a superior remote support experience that dramatically reduces problem resolution time from days to minutes. Remote Access Plus is an enterprise remote support tool that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. The system administrator will benefit from the powerful tools included in Remote Access Plus.

Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.

ScreenSharing presents a streamlined and web-based solution for sharing screens instantly, eliminating the need for any downloads. Notable Features: Seamless Start: Users can effortlessly initiate a sharing session by clicking the "SHARE MY SCREEN" button, followed by selecting the desired screen or application window to share, and then copying the provided link for their audience. Superior Streaming Quality: The platform ensures high-definition screen sharing that adapts to varying network conditions, delivering an uninterrupted viewing experience. Robust Security Protocols: This service prioritizes safety with enterprise-level security, employing encryption through industry-standard protocols along with end-to-end protection. Every session is assigned a unique, encrypted room ID that expires post-usage, granting users complete authority to control access and the ability to end a session at any time. Cross-Platform Functionality: It is compatible with all leading web browsers and operating systems, making it accessible to a wider audience. In addition, its user-friendly interface makes it simple for anyone to share their screen quickly and effectively.

NetSupport Manager has been a leader in remote PC management for over 30 years. Remote control tools have had to evolve to cope with the increasing complexity and variety of systems. NetSupport Manager is designed to work over your LAN, internet, or WAN, securely without the need of firewall configuration. It provides a single, high-speed solution for remote management of multiplatform computers without the need to subscribe to a third-party service. NetSupport Manager is unique because it offers a wide range of support tools that ensure maximum efficiency and minimize downtime. This makes it an ideal tool for IT teams.

The IT Administrator can use the free Windows Admin Tools to help with their daily desktop management tasks. This windows tool allows for remote desktop connection, remote task manager, software inventory, remote restart, wake on LAN tool and system inventory tool, perform group policy update, hard disk space monitor, remote command prompt, remote device manager, local users/groups list, network share browser, join/unjoin computer, currently logged on user, laptop battery power monitor from one console. This tool allows remote control of windows computers and remote troubleshooting. It doesn't require agents to be installed on remote computers in order to establish a remote desktop connection. This tool can also be used to share files between them. It is a client for Windows RDP. This tool allows you to see the installed software along with details such as Software Name, Version and Manufacturer.

CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals. CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists. CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.

Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.

RustDesk offers a comprehensive open-source remote control solution designed for self-hosting and enhanced security, requiring minimal setup. It is compatible with various platforms, including Windows, macOS, Linux, iOS, Android, and the web. The software supports multiple codecs, such as VP8, VP9, AV1, H264, and H265, enabling efficient video streaming. Users can maintain control over their data while easily establishing a self-hosted infrastructure. It features a peer-to-peer connection secured with end-to-end encryption utilizing NaCl, ensuring user privacy. For Windows users, there is no need for administrative privileges or installation, as permissions can be elevated locally or remotely as needed. Our goal is to keep the user experience straightforward, and we are committed to continual simplification. The project is supported by a dedicated community of early adopters, contributors, and advocates. For optimal use of RustDesk, it is advisable to operate your own server, and the necessary ports for self-hosting may vary based on your specific environment and intended use of the application. Additionally, understanding these requirements can greatly enhance your overall experience with RustDesk.

RemoteCall, a cloud-based remote support solution that connects agents and clients, is cloud-based. RemoteCall supports client PCs, mobile devices, and via camera using either the cloud-based service or an in-house server solution. The best solution for IT professionals. RSUPPORT's innovative remote service technology can help you improve your business from your mobile devices, desktops, websites, and apps. RemoteCall WebViewer, our flagship product, has been highly praised by all types companies, governments, public institution, manufacturers, and organizations in finance and education for its speed, reliability, security, and great customer service.

Cobrowse.io is an innovative co-browsing solution aimed at improving customer support by enabling agents to engage with clients' web or mobile experiences in real time. This live screen-sharing capability allows agents to navigate customers through intricate tasks, resolve issues, and provide precise answers to inquiries. The platform seamlessly integrates with various customer service tools and prioritizes privacy, incorporating features like automatic redaction to maintain data security. By utilizing Cobrowse.io, businesses can enhance agent productivity, shorten resolution times, and elevate customer satisfaction through more tailored and impactful interactions. Ultimately, this approach fosters a stronger connection between customers and support agents.

Enable secure remote access for privileged sessions by centralizing, safeguarding, and overseeing remote connections that grant privileged access to essential business systems. This tailored privileged session management solution is designed specifically for enterprises. To maintain productivity, it is crucial for businesses to allow authorized personnel to access vital systems from any location and at any hour. However, providing such access to remote privileged users introduces significant security and privacy risks, and traditional solutions, like VPNs, often fall short due to their lack of flexibility. What contemporary enterprises require is a robust solution that facilitates direct access to every element of their infrastructure, whether in public or private clouds, while implementing detailed access controls, monitoring and recording all activities, along with offering real-time oversight of each privileged session. With ManageEngine Access Manager Plus, organizations can efficiently manage and secure their privileged session access through an intuitive web-based platform. This not only enhances security but also streamlines operational workflows, ensuring that businesses can operate smoothly while maintaining stringent access controls.

All-in-one remote support software brought to you by the team behind FixMe.IT - one of the most popular remote support apps available. SetMe is a new, comprehensive remote support solution that offers a simple and intuitive interface. It allows you to connect and control remote Windows or Mac computers instantly and securely. It is built using the latest technology and offers everything you need for high-quality remote assistance, including end to end encryption, multi-session handling, the ability to control multiple remote machines simultaneously, remote reboot and auto-reconnecting, advanced reporting, drag and drop and copy-paste file transfer, user management features, and two-factor authentication.

HPE MyRoom Visual Remote Guidance (VRG) transforms the way we collaborate by integrating the powerful capabilities of MyRoom with innovative wearable technology. With VRG, users of MyRoom can experience a seamless connection, viewing exactly what the wearable user observes in real time, which empowers them to give immediate feedback, assist in troubleshooting, capture images, and add annotations. This ensures that you remain efficient and connected within the secure environment of MyRoom. The MyRoom Assist plugin is tailored to support IT personnel by enabling them to request control of a desktop remotely, share their screens, allow others in the room to take over their desktops, and gather essential information. Offered exclusively for MyRoom Premium, this feature enhances the support experience. Regardless of whether your audience is nearby or located around the world, HPE MyRoom ensures that you leave a positive impression. Discover the subscription option that best matches your requirements. HPE MyRoom provides a diverse array of features designed to facilitate successful meetings, catering to the needs of business partners, clients, and support customers alike, guaranteeing a productive and engaging experience for all participants.

With Consolto, it’s easy to simplify, organize and enhance your remote interactions. Our advanced video chat platform makes your remote meetings feel closer than ever by delivering powerful customization and personalization capabilities. Consolto makes video chat seamless with clients! No need to download or install anything. All you have to do is go right there! You can also add text chat and appointment scheduling to create a fully-featured virtual workplace from anywhere you are. Consolto offers additional features like screen sharing, site analytics, and social messaging, making it a complete communication tool for consultants, sales, and support teams. Make your remote interactions come to life with Consolto! Advanced video chat capabilities are just the tip of the iceberg--with Consolto, you get everything you need to transform your home office into a fully-featured virtual office. From payment, scheduling and customization to white labeling, two-way screen sharing and more, we’ve got you covered!

Cardina serves as a dynamic customer engagement platform aimed at improving both support and sales interactions by providing real-time visual guidance directly on users' screens without the need for downloads or meeting links. Through its innovative co-browsing technology, agents can view, annotate, and even take control of customers' screens, which leads to quicker problem resolution and enhanced customer satisfaction. The platform integrates effortlessly with existing tools, featuring capabilities such as session recording, data masking for enhanced security, and cross-device compatibility across various web technologies. Trusted by prominent customer experience teams, it has proven to cut handle times by as much as 41% and increase first-contact resolutions by 47%. Additionally, Cardina presents a range of flexible pricing options that accommodate businesses of all sizes, from emerging startups to large enterprises. Overall, Cardina is committed to transforming customer interactions into seamless experiences that foster lasting relationships.