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support

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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.

Description

The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time. Remote assistance Screen Sharing No connection client installation TLS encryption Customizable with your branding and logo Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MSP360 Managed Backup Yes 
MSP360 RMM Yes 
ScalePad Backup Radar Yes 

Integrations

MSP360 Managed Backup No 
MSP360 RMM No 
ScalePad Backup Radar No 

Pricing Details

$89.99 per year
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Trial Yes 
Free Version Yes 

Pricing Details

$14.50/mo
Subscriptions are charged yearly.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

hubs.ly/Q012Jhwr0

Vendor Details

Company Name

TSplus Group

Founded

2007

Country

United States

Website

tsplus.net/remote-support/

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access No 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer Yes 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control Yes 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Alternatives

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