Best Simbym Alternatives in 2024
Find the top alternatives to Simbym currently available. Compare ratings, reviews, pricing, and features of Simbym alternatives in 2024. Slashdot lists the best Simbym alternatives on the market that offer competing products that are similar to Simbym. Sort through Simbym alternatives below to make the best choice for your needs
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ConnectWise PSA
ConnectWise
651 RatingsConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business. -
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BlueFolder
BlueFolder
103 RatingsElevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools. -
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Canfigure
Canfigure
24 RatingsCanfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense. -
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Control your entire business from one place Manage your entire project lifecycle, from sending quotes to collecting invoices. By having sales, delivery, and financial information combined - you’ll have a complete overview of results and progress in real time. Plan and forecast your resources Know when to bring in more work and spot resource shortages before they happen. Make proactive decisions on outsourcing or hiring. Balance your team’s workloads - no more burnout for some while others sit idle. Make sure you’re profitable Completing your projects is important, but what truly matters is whether your company is making money. Understand which clients, projects, services or teams are profitable and which are eating into your margins in real time. Know when to work more efficiently, charge more or cut costs. Collaborate where work happens Access every file and conversation in the correct context - whether it’s a customer, a project or a task. Stop spending time on status updates and chasing documents. All information is just one click away at all times.
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Asana
Asana
Free 97 RatingsAsana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial. - 6
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nTask, online task management, and project management platform, is free for individuals, teams, and business professionals. Using nTask, you can create checklists, manage projects, collaborate with project teams, schedule meetings, and automate regular tasks. nTask is unique because it allows small and large teams to work together on different projects. Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing. nTask offers Kanban boards, project planning, and issue tracking. It's easy and free to sign up for nTask Get started today!
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ServiceDesk Plus MSP
ManageEngine
$1445 per yearServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls. -
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Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes Chat communication Ticket types Custom views.
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Infraon Infinity
Infraon
Infraon Infinity, a fully-integrated SaaS suite, keeps your IT infrastructure and customer success on track, while enabling quick 'anytime anywhere' resolutions. Infraon Infinity is a modular product that allows you to start small, and then scale up and out. Deploy IT infrastructure and a customer ecosystem to provide insights on noise reduction. From CEOs to CTOs, it is important that IT infrastructure is always available, no matter how large the enterprise. Losing time managing IT assets could be disastrous. It's more critical than ever today, as ticket volumes are soaring across all customer/employee channels, and IT environments are becoming increasingly complex, including hybrid, cloud and legacy. Your ITOps team does not need to get lost in a maze of SaaS/on premise products that have broken user experiences. You may also be forced to change your products due to growth and scalability. -
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SolarWinds Service Desk
SolarWinds
$19.00 per user per monthSolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset. -
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One product. Limitless Solutions for Work Management. Over 50 features make managing employees, equipment, contracts and documents so much easier. Let's get started. Let's simplify our lives. Are you looking for an intuitive, powerful work management system that is easy to use? It's here! You found it! Employee Management and Human Resources just got easier. It's a simple and painless way to manage team communication and tasks. Our platform offers outstanding features that simplify company administration and management. Our tools are powerful, fast, and easily accessible from anywhere. They transform everyday tasks into well-organized, efficient, and well-defined processes.
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VisionProject
Visionera
You can keep track of the entire workflow from afar. A dashboard with all the important data can be viewed quickly. You can use the different views to manage and delegate your tasks efficiently. You have everything you need, no matter where your customers, colleagues, or colleagues are located. And you can track every step of the process with full traceability. VisionFlow allows you to secure and manage your Swedish supplier. Flexible templates allow you to adapt the system to your company's unique working style. We can provide you with a contact person, workshops, and configuration assistance on-site or remotely if necessary. Our Swedish team is available to assist you every step of the way. VisionFlow is a better alternative to VisionProject if you don't find what you need. VisionFlow allows you to pick and choose which modules and features you require, including customer support, internal and externe chat, product/asset management, and CRM. -
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missionX
missionX
$7.99 per monthYou can scale and grow faster by spending 80% less time on managing work. It was easy for any size business to implement enterprise-grade transformation. MissionX will do the hard work for you, eliminating all complexity and costly apps that don't really communicate with each other. All your tasks can be managed from one amazing workspace. Real-time insight covering projects, clients, proposals, and financials. Automate admin work, reduce meetings, and still do what you love. missionX gives you more time for thinking. App fatigue can be reduced and teams have the freedom to work independently while still aligned with strategic goals. Track proposal effort, project revenue and expenses, as well as resource demand. In 5 minutes, you can accurately model estimates, bid, win, and move from proposal to live project. A modern, fully integrated management system that runs right out of the box. -
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OMNITRACKER
OMNINET
$20000 one-time payment 1 RatingOMNITRACKER can be used to adapt processes to meet your specific needs. OMNITRACKER's unique module and application design, as well as many out-of-the box solutions, make it easy to launch. You can easily and flexibly adapt the functionality to meet your needs or create your own workflows. The multi-client OMNITRACKER allows for unlimited scaling. Easy maintenance and updating, as well as a attractive licensing model, guarantee a quick return on investment. Our highly efficient, scalable, and effective solution for IT Service Management (ITSM) is highly efficient. It is based upon the current ITIL standard and integrates with other supporting processes. It supports you at all stages of the project and greatly facilitates planning and control. It can be combined with other applications. You can track all sales projects with our application for the complete process, from lead generation to successful completion. -
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ManageEngine ServiceDesk Plus
ManageEngine
$120.00/year/ user Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions. -
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WETHOD
Wethod
$13.90 per user, per monthStart at the beginning. All of the opportunities that are in your sales/projects pipeline. It contains all the important information you need, including pricing, length, and sales probability. Start by creating your project and setting your budget. Client dashboard, revenue target, and sales performance. Track sales performance, update client details, and set revenue targets for each client. Find out the trends that lead to losing and winning projects. Add. Set. Revise. Go. You can list all resources that you think you will need to complete your project. Keep track of all versions and update your budget. Resources, production, and milestones. Plan your workdays according the budget. Budget and planning are always consistent. The shared environment of planning production and setting milestones improves teamwork efficiency and helps to keep things organized. -
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Inspire Planner
Inspire Planner Inc.
$40/user/ month Inspire Planner is a leading Salesforce project management app. It is used by companies of all sizes across multiple industries, from small businesses to large public corporations. We have been searching for a Salesforce-native project management app for years without success. We found apps on Salesforce AppExchange that were too expensive, too complicated, or that offered a new way to do things. We decided to put our talents to use and create the app we were looking for. Inspire Planner was born from this vision. Inspire Planner offers many powerful features, such as multiple predecessors and interactive Gantt charts, automations, templates, time track, resource capacity planning, and more. Inspire Planner is a great tool for integrating everything in Salesforce if you are using Microsoft Project, Smartsheet or another similar tool. -
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Microsoft 365 IT Service & Asset Management Integrated. With one powerful ITSM system, you can manage everything from tickets to asset tracking. This will boost your business. You always have the information you need to make an informed decision. ITSM reduces the workload of your IT department, relieves stress on your staff and sends a clear message to top management that IT is a strategic business partner. Asset Linkages Streamlined Every change or incident provides a quick snapshot into the IT infrastructure. Keep a complete view to stay proactive. Automated Efficiency Our ITSM integrates seamlessly with the knowledge base, CMDB and ensures tickets are quickly routed to the correct resolver teams. Streamline the processes for new hires, movers, and leavers. Service Desk initiates new equipment requests, access cards and more. Thorough Failure Analysis The history of the asset is included in each request, providing a detailed insight into its past.
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It is no longer necessary to search for information about who to contact to report a device problem, a system crash, or request equipment. The Service Desk can be contacted by employees via the self-service portal, Teams or Outlook. You can enjoy the full Service Desk experience from within Microsoft Outlook. You can access your ticket log and browse our knowledge base, or create a new request from a catalog. The requester knows who is handling their request, what status it is at and how long it takes to resolve. They don't have to call the helpdesk in order to inquire about the status of the resolution. Don't waste your time sorting out requests. The system will assign each request to the correct team. The system automatically sorts requests according to their priority. The team has a well-organized work schedule and will not forget anything.
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CMDBuild
Tecnoteca
CMDBuild allows you to manage a collection of assets such as business resources, assets, equipment leased for customers, technological infrastructure, systems, and other business resources. It provides native tools to model the database, create workflows, configure dashboards and reports, build connectors with other systems, geo-refer assets and manage the system. It allows clients to monitor the assets and know the functional relations, composition, dislocations, rules for updating over time, as well as the management of the entire life-cycle. To ensure maximum extensibility, the core code is kept separate to the business logic. This allows the use of CMDBuild to create custom and configurable vertical apps. We started with CMDBuild and created the READY2USE Version. This is a ready-to-use configuration that can be used in a production environment. It was born out of ten years of experience working with clients. -
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mIT solutions
$5000 one-time payment 15 RatingsEcholoN, the Service Management Software Suite is customer-oriented and highly effective at all levels. It provides a complete solution for support, service and customer care. You want total control over your system and the ability to operate your service management solution from your home. You prefer a cloud solution that doesn't burden your infrastructure. Your service management software can be operated in the EcholoN cloud. You just need to enter a new license code. All your stored data and workflows are kept and can be accessed for further processing. Once the license has been entered you can immediately start using the new options. A native app is better for each workstation because it has its own requirements. Depending on your application, role, and location, you can use an Android or native iOS app to work offline and receive in-the-field service. The web app can be used online on all devices. -
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Project Portfolio Office (PPO)
Project Portfolio Office (PPO)
$170.50 per monthYou can manage your project portfolio more effectively and with more insight than ever. PPO is an easy-to-use online system for project management. PPO gives project teams and stakeholders better visibility into the status of work, projects and portfolios. PPO provides a collaborative environment for teams to plan, work and complete projects together. It also provides the communication and alerts needed to keep them informed. The result? The result? Project teams that work faster and smarter. PPO allows tasks and deliverables to be assigned to resources. This creates accountability and transparency. PPO can help you quickly adapt to any project, no matter how complex or simple. You can target specific parameters with customizable dashboards and reports to gain insight into your project. You will have a better understanding of how your projects work and you can use historical logs to help you run your next project. -
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COMPASS®, a project portfolio management software, is designed to support your organization's quality improvement and performance improvement activities. COMPASS helps to create a list of improvement opportunities that can be prioritized by management. Projects are allocated on a timely basis and improvement teams are guided step-by-step through the completion of work necessary for breakthrough improvement. The end user is provided with the best tools for each problem. An A3 format is the preferred reporting format for many organizations. You can increase your ROI through improvement work by completing more projects and completing all projects in a shorter time frame. While organizations with experience in Six Sigma and Lean will be able leverage COMPASS quickly to achieve higher levels of performance, any organization that is committed to improving can use COMPASS.
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IR:IS with AIOps
DAM Invisible Technology
$8/month/ user IR:IS and AIOps are AI-powered integrated systems that optimize processes and resources. IR:IS and AIOps make it easy to manage project planning, resource allocations, financial integrations, and project controls. IR:IS and AIOps also include CRM, HRM and recurring task management. Invoicing and detailed reporting tools are also included. The built-in authorization allows for customization of different roles to ensure proper access and data protection. IR:IS can be used on any platform, including mobile and tablet devices. It is browser-independent. IR:IS and AIOps also support financial optimization, the incorporation of best practice, and performance tracking. This helps companies increase efficiency and improve employee productivity. -
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Hansoft is an agile project management tool that enterprises can use. Hansoft is fast, efficient, flexible and allows teams to work together more effectively so they can build better products and advance together. Hansoft runs natively on major operating systems such as OS, Windows, Linux and Mac OS. It offers tools for Scrum, tailored agile methods, Kanban and collaborative Gantt scheduling. News feed, chat, document management and external party collaboration. Portfolio analysis, long-term planning, real time reporting, workload analysis, and long-term planning are all possible.
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Matidor.com
Matidor.com
0Matidor.com, a map-based portfolio management platform for field professionals, is called Matidor. It is intuitive and connects to make it easy for both business and technical audiences to see and understand geospatial information and project information about physical locations. This single-stop solution provides companies with complete visibility over their entire operation portfolio. It can be zoomed in to view specific project's site layouts, tasks, budgets and expenses, as well as files and historical activities. Fast access to information increases efficiency, allows for better decisions, and reduces financial and safety risks. Matidor's unlimited sharing removes collaboration hurdles between companies, and opens up new business development opportunities. -
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Continuum PPM
Continuum PPM
$15 per monthContinuum PM optimizes your team's capabilities, gives you real time project status, tracks benefits and keeps all stakeholders informed throughout the enterprise. You can plan, prioritize, execute, and evaluate all your project portfolios using a single, central platform. Digitize your lifecycles and programs, simplify your reporting, and make better decisions. It's time for your team to be in sync, meet deadlines, and achieve your goals. Every project should be a success. You can map out each step and keep all details in one place. You can quickly see where your work is, identify the next steps and take immediate action to keep it on track. We will review your business strategy and help you understand your goals and projects. You will manage the entire lifecycle of your project proposal, including stakeholders, budgets and company objectives. -
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PPM Express
PPM Express
30$ user/month billed annually Intelligent Project Portfolio Management. Connect to Azure DevOps and Jira Software. Get high-level portfolio visibility, real-time insight into all your work, and make better decisions faster. All work in the enterprise. Keep everyone on the same page and track progress. Prioritize projects, assign resources, and track the progress of work across departments and teams. The ideation process makes it easy for you to request new projects, submit ideas, and gather all the details your team requires. PPM Express is a modern platform that allows you to manage your work, projects, and enterprise portfolios. It uses AI and machine learning to increase team productivity. -
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Richdesk
Richdesk
Richdesk is an asset management and help desk software solution. Prioritize tickets and assign them to the right agents. Quickly organize ticket queues and capture resolutions for knowledge sharing. Customers and staff can help each other with workflow-driven guidance, online knowledge, service catalog, and status. Automate basic help desk tasks like ticket triage, agent assignment and team notification, SLA Alerting, ticket templates, canned responses, and ticket templates. Upload, track, and manage any asset category using customizable configuration items styles, asset maintenance, and service history. You can view the stats of your customer, agent, and team members. You can also export assets from ticket queues and asset lists with one click. All the features you need for service management, in one place. Self-service portals to reduce repetitive calls. Fully integrated asset management. -
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Symphony SummitAI
Symphony SummitAI
Research shows that as high as 80% of IT assets are not being used, putting a huge strain on budget and productivity. Many organizations are having to reevaluate their IT asset management systems due to increased regulation and security concerns. A next-generation tool powered by AI is required to implement new controls and processes that allow for efficient management of hardware and software assets. SummitAI Asset Management helps you optimize asset utilization, reduce costs, and enforce compliance. SummitAI Asset Management provides accurate inventory of all hardware and software assets in your company, throughout the entire asset lifecycle. It helps you manage your assets from the planning stage through the disposal stage, which includes requisitioning and allocation, retirement, and retirement. SummitAI's IT Asset Management allows enterprises to manage their assets efficiently and cost-effectively. -
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Cockpit IT Service Manager
Cockpit ITSM
€39 per operator per monthAll-in-one portal that integrates service desk ticketing and asset management. It also allows for task scheduling, monitoring, and task scheduling. It covers all aspects of IT system management and was designed in accordance with ITIL recommendations. Software that is affordable for businesses of all sizes, available in a Private Cloud and On Premise. Each customer has their own private instance that is installed on a dedicated virtual server at the location of their choice. All components (portal and database, system) are completely isolated. To update the software, maintenance slots must be agreed to. If the time is not right for their business, customers can decide to delay or skip maintenance. All you need in one ITSM program. Cockpit IT Service Manager combines all the essential IT tools in one product. Its rich features include a user-friendly Service Desk and IT Asset Management. There are also powerful Monitoring Systems and other tools that can be used to analyze and optimize IT performance. -
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OfficeAmp
Harmonize
$1 per user per monthIt's easy to create an issue. OfficeAmp allows you to log your issue from anywhere. OfficeAmp assigns the issue automatically to the correct person and keeps you informed about the progress of your issue until it is resolved. Employees may have a question but don't know who to ask. OfficeAmp is the hub to help employees with any requests. You can keep track of all your needs in Slack and Teams. You can be notified about all tickets raised anytime, anywhere. You can create rules to route issues to different people and load balance work across your team. Run reports and track metrics. You can categorize and prioritize all issues so that you always focus on the most important. OfficeAmp is very easy to set up and train. Simply fill out the dashboard with questions and OA will become a formidable assistant. -
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ServiceTonic
ServiceTonic
$20 monthServiceTonic is a powerful, flexible, and easy-to-use ITIL-aligned Service Desk software. Unique automation and service management platform that allows for high configuration without the need to program. ServiceTonic is an IT Service Management Software that aligns with ITIL. It allows IT departments to improve internal management and user satisfaction through the use of a multichannel support desk, process automation, asset inventory management, and efficient access to information (KPI). This facilitates decision making. ServiceTonic's powerful functionality allows companies to manage all types and types of requests, petitions, and incidents using its ticketing tool. This tool is designed to provide the best customer support possible. Multichannel Service Desk allows you to record any request that is received (phone, email, mobile, chat, QR). -
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Nilex Service Platform
Nilex
Nilex Enterprise®, a fully scalable service management system, is designed for businesses and organizations that have high-demanding requirements. Nilex Enterprise is a complete solution that allows for asset management, ticket handling, knowledge management, and powerful functionality to approve flows in the Service Catalog. This can be connected with full control over ordering, including billing and invoice. This solution also allows you to track and measure the time it takes to fix and update tickets. Nilex Enterprise, a complete software solution, integrates all functionalities necessary to successfully do business in large and medium-sized organizations. It also allows for faster resolution of complex requirements and does not require additional software. -
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Deepser
Deepser
Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status. -
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Agiloft Service Desk Suite
Agiloft
$0 2 RatingsThe top-rated Service Desk suite will help you bring agility and efficiency to your support operations. Agiloft's Service Desk Suite offers fully integrated applications that allow IT teams to have complete control over all processes. It includes customer support and RMA management, IT ticketing, internal help desk, asset and change management, ITIL and ITSM. -
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ky2help
KYBERNA AG
ky2help®, an intuitive, all-in-one software that manages IT and Enterprise Service Management, is available. The standard software is Serview-certified and provides ITIL processes straight out of the box. ky2help is flexible and simple enough to deliver processes to all business units within the shortest time possible. ky2help can be adapted to your system in a way that is flexible and easy to integrate. The implementation is quick and requires little maintenance. Service-intensive companies often have more complex workflows, processes, and supply chains than companies that are strictly production. The ky2help®,Service management platform, helps companies manage their service processes. It is ky2help®, a central solution that allows for efficient management of company-wide processes and better resource control. The ideal scenario is that the entire business process chain can easily be mapped and processed electronically. -
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HCL SX
HCLSoftware
HCL SX is an AI-driven, no-code, service management product that accelerates business transformation with a superior onboarding and delivery experience across IT and beyond. HCL SX is a service management product powered by AI. Designed for both IT Service Management (ITSM) and Enterprise Service Management (ESM), the product offers service management workflows for handling incidents, requests, problems, changes, assets, and more without the need for complex coding, thereby enabling a quick, user-friendly onboarding experience. HCL SX elevates your service management capabilities by leveraging intelligent automation, AI- driven insights and seamless integration with third-party applications, improving operational efficiency and reducing costs. HCL SX offers a highly secure multi-tenancy option tailored for shared hosting and multi-cloud environments. -
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Wolken Service Desk
Wolken Software
Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies. -
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Swish.ai
Swish.ai
The first hyperautomation platform that integrates with any ITSM tool. This allows you to discover and act on real-time insights, speeding up ticket resolution and reducing costs. Swish.ai hyperautomation platform analyzes, automates and predicts the best course, then routes to the best-matched agents. Swish.ai analyzes your ITSM ticket data to build and inform dynamic AI models that provide insights about your unique environment as it changes. Swish.ai's unique solution goes beyond NLP to help you understand your company's lingo. It helps to understand each ticket issue and determines the best next action on the spot. After tickets are correctly classified, the platform evaluates real-time variables and assigns them to the most qualified agents. We also provide reference materials to ensure that agents have all the information they need to resolve the ticket without rerouting it or pausing it. -
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KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Unified Endpoint Management by KACE. Where Next Meets Now.
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Nexoid is a cost-effective, adaptable solution that can grow with your business. It's an all-encompassing product with full transparency of code, allowing for quick, easy modifications and catering to businesses of all sizes. Our AI-powered ticketing system retrieves relevant data instantly, streamlining processes, increasing productivity, and improving team and customer satisfaction. Nexoid’s architecture, supported by Amazon AWS ensures high performance, security and speed. Our flexible, no-contract pricing allows you to pay only for what you need, potentially saving 50% on your costs. Our permissions system allows seamless team integration. Automate your workflows with custom code workflows that are triggered by user action, API calls, and scheduled tasks. Our REST API and WebHooks make third-party integration easier, increasing operational efficiency. Nexoid offers a flexible, innovative and powerful ERP experience.
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Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.
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Xurrent
Xurrent
$0 per month FreemiumXurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers. -
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FLIGHTMAP
Bicore
From outlines and plans, create, compare and optimize alternative project portfolio options. Analyze each project and the project portfolio to provide powerful and relevant analysis. To complement planned input and fine-tune optimization, track ongoing projects continuously. External market and logical developments can be used as inputs for portfolio and project analyses. Manage market trends forecast technology. Manage authorizations, data quality, alerts, and roles. Our team of product specialists and internal consultants offer executive consulting services that will help you streamline and optimize your portfolio process. The quality of portfolio analysis source data can vary widely. We process data to improve quality and support decisions. -
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ZServiceDesk
ZServiceDesk
$300 per year, per user 1 RatingZServiceDesk+ was designed and developed to meet the needs of IT Services Management. Our ITIL-based processes have been integrated by our experts and workflows developed. This will help organisations to improve their IT Support process. Our application is highly scalable, flexible and high-performance thanks to its unique architecture. IT Operations Management is a key area that can impact the overall performance of your company. IT Operations disruption can lead to revenue loss for the company. Therefore, it is important to monitor and manage all key elements to ensure uninterrupted IT support services. ZServiceDesk, an ITIL processes-based ITSM application, is designed for use in Enterprise environments. It can provide the flexibility, scalability, availability, and higher performance required by the business through its unique application architecture. -
48
SAP EPPM
SAP
$39 per user per monthYou can manage projects company-wide using a central repository. This will allow you to keep your portfolio on track, from forecasting and planning through accounting and closure. Flexible support for your enterprise portfolio, project management (EPPM), and integration of finance and logistics information. SAP Digital Supply Chain Management for SAP S/4HANA offers a modular approach to integrate SAP S/4HANA with digital supply chain cloud solutions. This will allow you to accelerate your digital transformation and keep core enterprise processes stable. You can take advantage of the most recent supply chain capabilities with modular and flexible deployment options. -
49
WiseTeam
WiseTeam
€21 per user per monthCRM and project management suite. WiseTeam integrates modern management techniques such as KANBAN, SCRUM and A3, SALESPIPELINE, ITIL, and SALES PIPELINE. All tasks related to sales, projects and internal activities can be planned and tracked in real-time. The interactive KANBAN board displays tasks. It makes it easy to delegate tasks, focus on the tasks of the week, and see the future workload of employees. It is easy to track employees' time, each project has summary information, and billing is simple. It is easy to plan a project, its activities and results, as well as the budget. You can now monitor the status of your project in real-time. You can also deliver the results on schedule, within budget and within the scope. You can monitor not just one project but the entire portfolio of projects or all of your company's projects. You can keep track of all your sales opportunities by storing information about potential clients and their employees in one location. -
50
Kairos Software
Kairos Software Solutions
Kairos software is ideal for service and manufacturing companies of all sizes, large and small. It is a smart and simple way to track client time and monitor project performance. Time in Real-Time Advanced, intuitive, and fast reporting and tracking systems for real-time evaluation. Future Ready, Mobile, Collaborative, and Cloud-Based for maximum flexibility and extension of self. Project Intelligence. Built-in project logics that are highly configurable and easy to maintain allow for quick implementation and valuable analysis. Attendance Management. Management of attendance and presence at work. You can set work shifts, manage clocking-in and out via mobile geolocation, prepare payroll data using timesheets, or all three. Kairos People. Kairos's employee app can be activated for quick and easy time, attendance and expense management. Allow your employees to access the app's Outlook integration and Google agenda, and communicate with the entire team.