ServiceDesk Plus MSP Reviews

ServiceDesk Plus MSP Description

ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.

Pricing

Pricing Starts At:

$1445 per year

Free Version:

Yes

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

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Company Details

Company:

ManageEngine

Year Founded:

1996

Headquarters:

India

Website:

www.manageengine.com/products/service-desk-msp/

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Media

Product Details

Platforms

Windows

iPhone

iPad

Android

Type of Training

Documentation

Live Online

Webinars

In Person

Customer Support

Phone Support

24/7 Live Support

Online

ServiceDesk Plus MSP Features and Options

MSP Software

Backup Management

Billing & Invoicing

CRM

Dashboard

Help Desk

Issue Management

Live Chat

Patch Management

Privileged Access Management (PAM)

Project Management

Remote Access

Remote Systems Monitoring

Scheduling

ITSM Software

Asset Tracking

Availability Management

Change Management

Configuration Management

Contract/License Management

Dashboard

Incident Management

Problem Management

Project Management

Release & Deployment Management

Self Service Portal

Professional Services Automation Software

Billing & Invoicing

CRM

Client Portal

Collaboration Tools

Document Management

Portfolio Management

Project Management

Proposal Generation

Quote Management

Resource Management

Time & Expense Tracking

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