Alternatives to ServiceSim

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

ChatInsight is an AI-powered Q&A Chatbot that uses the Large Language Model to provide accurate, 24/7 consulting services, based on semantic understanding. It can be customized with a knowledge base to answer questions specific to an enterprise, which is a breakthrough for large language models such as ChatGPT. It can be used for a variety of applications, including sales consultation, customer service, training, pre-sales and post-sales inquiries, depending on the business's requirements. Employee Training: Speed up onboarding by giving new hires access documents, files, wikis, etc. Supercharge IT Support - Equip IT workers to resolve issues faster by providing them with step-bystep guidance and troubleshooting tips. Customer Support: Provide support agents with FAQs and any other information they may need to resolve customer issues quickly. Marketing Support: Develop private documents that require login for employees or clients. Sales Assistant: Empower your sales team with instant access.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

Instant, conversational service - wherever your customers need it. Customers expect 24/7/365 responsiveness from companies, across a variety of channels and devices. An AI-driven chatbot can give customers what they need. Astute Bot provides self-service via web chat, SMS and social messaging. Customers can find the answers they need and connect with a human at any stage of the interaction. Astute Bot™, a single platform that allows customers to self-service across all channels, provides an easy way for them to do so. Intelligently interprets the customer's question and engages in back-and-forth dialogue to capture information. Based on what the bot has done, decides how best to answer the question. To provide a personalized response, the bot pulls information from multiple sources, including knowledge bases, order systems, and internal documentation.

Our conversational intelligence platform enables your agents to provide frictionless customer service via voice, email, or chat. Conversational AI can be integrated into your CX workflow to speed up and reduce costs and response times. Human agents can quickly resolve complex and specialized calls by having instant access to critical information and step-by instruction. To retain customers, provide personalized support and solve issues faster. Virtual assistants powered by AI reduce response times and provide quick resolutions. This drives efficiency, loyalty and growth at all stages of the customer's lifecycle. You can have dynamic, purposeful conversations with your customers around the clock. This will keep them engaged and convert prospects and visitors to qualified leads. Our virtual assistant solution can be easily integrated across social media and instant messaging channels, allowing you to connect with customers.

VoiceHub is an AI platform that automates and optimizes inbound and outbound call. This increases call capacity, lowers operational costs and ensures consistency in service quality. VoiceHub, unlike traditional IVR systems can handle more than 1000 calls at once. It offers 24/7 customer service, integration with existing systems, (e.g. Genesys Microsoft Teams Cisco), and supports multiple languages and dialects. VoiceHub also allows you to customize your voice and user experience by voice cloning, customization and training it to have a more natural conversation with your clients. VoiceHub offers instant AI responses in conversations, is reliable, and allows you to adjust the AI. VoiceHub's real-time insights, advanced speech recognition and data privacy and compliance help businesses scale efficiently.

In the new economy, communication with businesses will become increasingly digital. In fact, messaging is on the rise. It is more convenient to use messaging than voice. Automation is needed to make it possible. Graphical designer of conversation flows. Support for language translations. Answering machine with support for 21 languages and frequent inquiries. Connects to line of business systems. Connectivity to multiple channels. Containers for each chatbot. Monitoring conversations with software agents. A graphical builder that simplifies the creation of automated conversation. Pre-built integrations to 3rd party platforms and live chat tools. Patent-pending model of FAQ knowledge base. Assuring complete privacy for customer conversations. Includes a set of AI tools including NLP, NLU and language detection.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.

OptiTalk is a bot/software agent that can perform tasks based on questions or commands. These Intelligent Virtual Assistants or Intelligent Personal Assistants can be programmed for efficient handling of primary communication, queries or problem resolution. OptiTalk can understand human speech/text and respond with synthesized voice/chat messages. Our bots are constantly improving with features like machine learning, natural-language processing, and deep-learning. They can analyze, predict and provide virtual assistance similar to human responses in real-time. Can provide contextual virtual support for cognitive issue resolution, and assisted purchasing. Our Interview bots can mimic human-led interviews along with automated scoring and recordings of sessions for review/playback.

Mavenoid is a scalable solution for support companies in the hardware industry. You can help your customers with everything from setup to daily use to troubleshooting. Mavenoid was designed for hardware support. Want to find out how it works with your product? Visit our test drive area to see it in action. Printers, speakers, dishwashers, and robots. Mavenoid provides product support for some of the most famous brands in the world. You get seamless product support that works in days, not months. In minutes, turn your knowledge and expertise into a product assistant. Automate repetitive inquiries like troubleshooting and installation, warranty handling, etc. With a suite of tools, you can quickly escalate issues. Live video support allows agents to be more interactive. Chatbots can be used to answer simple questions and encourage casual conversations. Chit-chat. We don't believe that. We help you solve real problems.

Inforobo is the first voice-enabled automated information assistant bot platform platform. It also offers an artificially intelligent response system in Software as a Service mode. This provides all in one solutions for customer service, sales, website assistance, and natural language interfaces for knowledge-base. Your website visitors can engage in automated conversations via the Inforobo bot platform. This allows them to chat or simply talk to the virtual assistant using speech to text and speech to speech features. The bot, or virtual agent, acts as a guide and provides answers to customers, helping them make shopping decisions and seamlessly increasing your sales. Inforobo's artificial Intelligence provides front-line support, so your customer service staff can focus on more difficult tasks.

Dasha is a conversational AI as-a-service platform that allows you to embed real-life voice and text conversational capabilities in your apps or products. You can create conversational apps for desktop, mobile, IoT and call centers with just one integration DashaScript is an event-driven declarative programming languages that can be used to create complex real-world conversations and pass a limited Turing test. Automate call center conversations, create the Google Duplex demo in less than 400 lines of code, or create a no code GUI for your users that translates to DashaScript code. It can run a Dasha app if it has internet access and a speaker/mic. Your existing infrastructure will be used to create conversational voice/chat apps. This includes databases and external services like Zendesk, TalkDesk, Airtable, Zendesk, TalkDesk etc. ), and business logic. You can run conversations through any device. You can feed your custom data into Dasha to get the best results.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

You can easily pivot by using digital over in-person. Customers and employees can access self-service efficiently. Embrace omnichannel. Give customers 24/7 self-service and get an AI advantage over the rest. A chatbot solution that is secure and compliant with regulatory requirements can streamline patient care. Automate workflows. Automate workflows. Onboard, engage, enable and empower employees anywhere, anytime. NativeChat allows organizations to automate repetitive tasks using natural language interfaces. It has a rich developer toolkit and is very flexible in terms of deployment and integration to voice and conversational platforms. With an innovative bot engine in-house, it takes a short time to get to market. Programming-language agnostic, low-code implementations. A chatbot that is easy to train and configure can tap a new communication channel and model visitor journeys. Visitors will enjoy personalized, always-on experiences.

SiteSpeakAI can create a chatbot that will answer your questions in real-time and 24/7. Your chatbot can be retrained as the data on your website changes. Your chatbot is always up-to-date with the latest information. Customize your chatbot's style and colors to match your brand. You can customize the chatbot to match your brand voice. You can add your ChatGPT powered chatbot to your site with just one line of code. No need to install plugins or extensions. SiteSpeakAI gives you detailed analytics on your visitors' interactions with the chatbot. This data can be used to improve your lead conversion rates.

With Conversational AI, Natural Language Processing and Robotic Process Automation (RPA), optimize the entire conversation to improve customer service and agent productivity. An intelligent virtual assistant (IVA), an Omnichannel AI-driven intelligent virtual agent (IVA), driving customer engagement and increasing self service and automation rates across IVR and web. U-Self Serve uses Conversational AI to deflect transactional interactions from high-cost agents. Voiceprints can be used to verify the identity of agents and increase customer trust. Monitor agent ID throughout the agent shift and notify supervisors in real-time if there is an ID problem. Use AI and real-time call transcription for in-call alerts and guidance. You will see an increase in agent productivity, a decrease in time spent on ACW summaries, and an improvement in accuracy.

Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Droxy lets you create AI agents who can speak to your customers using your brand's voice. These agents can handle customer inquiries from multiple channels, qualify leads and book appointments. They can also answer complex questions about your products or services. You can create, manage, monitor, and scale them in minutes. We support data sources such as websites, Google Drive and Youtube for agents' knowledge. We support social media channels like Facebook, Instagram, messaging apps like WhatsApp, Messenger, and voice channels such as phone numbers and custom SIP Trunks. Droxy integrates into your existing tech stack via our Zapier integration, which connects to any app without coding. We also offer a custom API for integration with your own systems.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

A PolyAI voice assistant can have a natural conversation with customers for as long as it takes to solve their problem. Your customers can speak as they wish, without having to guess keywords. In the past, building a voice assistant meant spending months gathering thousands of training data. No additional training data is required for any use case. Our technology is pre-trained in billions of natural conversations. Our voice assistants are able to learn new languages quickly while maintaining the agent behavior, business logic and voice of your brand so that all customers are served equally. We are so confident in the ability of our voice assistants to scale that we don’t charge for maintenance.

hellomybot.io provides the perfect platform for developers and companies to create any type of conversational agent (voice bots, callboys, chatbots) using omnichannel bots (Saas). There are endless possibilities: redirecting web traffic and web-to-store, consumer acquisitions, competitions, consumer services, events, and conversational forms. Your bot can understand custom queries (voice and text queries) through personalized conversations. Your users will have a completely personalized experience. Your bot responds instantly and round-the-clock. You also have full control over the communications. Your conversational agent platform allows you to communicate directly with your customers. Plugs into your helpdesk software or e-mail. Reach your audience on any platform and take advantage each platform's unique features. Hellomybot allows you to reach the entire world through messaging apps.

Enterprises can now use an AI Voice assistant to facilitate customer interaction channels in many languages. Intelligent Voice Assistant powered with conversational AI. To enhance customer experience, go beyond IVR and drive natural conversations. Our AI Voice Assistant learns from every conversation. Our AI Voice Assistant can be deployed to understand the intent of your customer and automate sales, marketing, and customer service. Our AI Voice Assistant can accurately understand your client's needs. It provides prompt answers and correct directions to customers, making them feel valued. The AI Voice Assistant is always aware of customer interactions. It can understand the context, history and preferences of customers to provide a personalized customer experience. Reduce response time and perform repetitive tasks. Customers can communicate with you faster, easier, and more efficiently, all while being available 24 hours a day. Your agents can now focus on solving complex problems and increasing revenue.

Automate the response for your agents to repetitive and low value calls. AlloBot connects to your internal tools and identifies customers, providing them with a highly-personalized response based on specific characteristics. AlloBot is an AI conversational solution that handles omnichannel interactions with customers via voice or text. Don't make your customers wait. Conversational AI is the future. More than half of all customer requests involve simple, recurring questions. AlloBot automates the answers (or drafts of answers) to these questions, allowing your agents to focus on high-value cases. Leverage the power of an advanced conversational AI. Smart routing to the correct service based on requests.

All you need to build, train, and manage voice assistants is one place. Talkie is your one-stop shop for conversational AI. It allows you to create powerful virtual agents without writing any code. It is easy to implement. Scales on demand. Our voice assistants are easy to interact with. Customers can speak at their normal pace, interrupt, or change the subject at will, much like a conversation between people. Voice assistants are able to answer repetitive queries and provide support 24 hours a day, significantly reducing your contact center costs. To improve customer service, provide zero on-hold time as well as first-call resolution. Agents can spend more time solving complex queries and providing personal support. Customers will be less frustrated if they receive the same level of service and accuracy on every call. You can create virtual agents by using a drag-and-drop interface. This allows you to quickly create agents that help customers reach their goals.

Expert guidance and smart solutions to help you build better relationships between your customers and employees. Our conversational platform combines humans and artificial intelligence to enable customer and employee engagement anywhere, anytime. Our award-winning orchestration platform supports this innovative virtual agent, chatbot and live chat solution. It allows you to provide seamless, consistent, accurate, personalized, and seamless omnichannel engagement on a large scale. We work with enterprises all over the globe to improve customer, employee, and contact center experiences. This helps reduce support costs and increase revenue. Our chatbots and virtual agents currently have more than 80 million conversations each year and that number is growing rapidly. The Neutrino release from V-Person, based on Creative Virtual's nearly 20-year history of providing self-service solutions that work, provides the perfect combination of conversational AI with orchestration tools.

ChatGPT-ChatSonic is a revolutionary AI that works like ChatGPT. The conversational AI chatbot addresses ChatGPT's limitations and proves to be the best Chat GPT replacement. ChatSonic is a conversational AI chatbot that improves upon the limitations of Chat GPT. ChatSonic is powered by Google Search and trained to chat with you about current events and other topics in real time. ChatSonic - ChatGPT alternative will help you create stunning digital AI artworks for your social media posts or digital campaigns. You can personalize and use this personal assistant to solve math problems, prepare for interviews, sort out relationship issues, or help you stay fit. ChatSonic ChatGPT Chrome extension is available to receive content suggestions from any location on the internet. ChatSonic responds to voice commands just like Siri/Google Assistant.

Our AI chatbot solution makes it easier to answer customer questions faster. Automate more than 60% of customer inquiries round the clock. Your website's conversion rate can be increased by as much as 38% Continuous improvement through the AI's independent learning. In less than 14 days, the AI is ready for use. Intelligent chat analyses provide valuable insight into your customers' needs. Integration into existing CRMs, livechats, and APIs is easy. moin.ai is a platform for Marketing & Sales. Mojin.ai helps you increase leads, conversions, and engagement. This increases the conversion rate. Answers any questions regarding products or services at any moment. Chat directly with potential customers and fully automated. Encourages potential customers and helps them find the right product. Converts website visitors to paying customers Optimizes customer journey. moin.ai is a platform for customer service. Mojin.ai can help you increase customer satisfaction, optimize and automate your customer service.

CINDE (Conversational Interface & Decisioning Engine), is a conversational AI and machine-reasoning based engine that transforms customer experience by automatically resolving most of their issues. It responds to queries with intelligent personalized messages and uses machine reasoning and sophisticated natural language. It does more than that. It can also understand the intent of an issue, whether it is an incident, a service request, or a query. This helps to ensure that there is no downtime. This allows agents to concentrate on high-impact work and gives them more time. CINDE, powered by AI, is always available to assist customers, no matter what day it may be. CINDE is able to resolve tickets quicker than traditional service desks thanks to its self-service and knowledge driven. A minimum of 30% of service requests are resolved by auto, which results in significant savings. Auto carries the maximum weight of L1 which allows agents to concentrate on high-impact work.

Woveon is the only technology able to connect billions of customer data points, such as live chats with internal data systems, to suggest optimal workflows, recognize compliance violations, and automate repetitive agent research. We are used by companies to improve their existing live chat, AI service and business automation processes. Organizations can better serve customers by having a holistic view and avoiding siloed data and disconnected interactions. A single customer view allows you to see all customer's relevant transactional, conversational and behavioral data. Woveon uses AI and machine learning to search millions of customer data points in order to find untapped revenue opportunities. These will prompt agents to take action by generating suggestions that have historically had higher success rates.

Amity Bots Plus is an enterprise-grade AI agent that will empower your business. Revolutionize customer service with a GPT conversational AI voicebot and chatbot. Manage thousands of AI agents on one platform. All in one platform, meet enterprise-grade AI Agents, elevate customer service and manage thousands of AI Agents effortlessly. Amity Bots Plus is the enterprise-grade AI agent that will transform your business. It's powered by generative artificial intelligence. Upload your custom knowledge base in any language. Amity Bots Plus uses this information to give accurate and instant responses. Amity Bots Plus undergoes data training after your knowledge base has been uploaded to improve accuracy and its understanding of your business needs. Amity Bots Plus can handle customer support after the data training.

Omilia Conversational Self-Service Solution, the only AI solution on the market today, can boast not one but at least 70 production-grade call centers worldwide. This gives enterprises unique advantages when they want to use Voice/speech/Text virtual agents, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant apps are truly omnichannel because they are created once and leveraged horizontally. This provides seamless, end-to–end conversational AI experiences across channels including IVR systems and social messengers, smart speakers and mobile apps, email, SMS, and mobile app. One platform, one integration, all channels, all formats, same flawless conversational experience on each.

Our live chat tools allow you to provide great customer service for multiple agents. Our APIs allow you to integrate with our chat, CRM, and social media tools. To maximize your results, choose from 100% bots, 100% live chat, or a hybrid model. Our AI engine uses Natural Language Processing (NLP). It helps us understand the intentions of users in common business contexts. Our engine can handle text and voice messaging, and can be supplemented with third-party AI tools. Our AI uses cognitive models and machine learning. The platform is robust and allows you to customize your bot behaviors. The Botmaker API allows you to integrate your preferred platforms for one or more functions, such as CRM, live chats, reporting, specific AI processing and pipeline management. We can help you create and integrate custom projects.

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.

B2Chat, a Web App software, allows businesses to provide faster and more efficient customer service via chat. You can quickly respond to customers, using the number of agents you need, and from the same location. B2Chats allows you to connect chats from Facebook Messenger, Instagram Messenger, LiveChat Telegram, and WhatsApp. Don't miss the opportunity to turn every conversation into a sale. You can redirect your communication channels and reply to all customers from one place. Pre-determined messages will improve your response time so that neither your team or your customers waste a minute. You can export advanced reports about your team's performance and review statistics to help you make better business decisions.

Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

Combining the best of Conversational AI with ChatGPT chatbots. Upload your data in any form and automate 70% of your customer service operations. Automate your business process 10x faster using the power of Moveo AI & GPT-3. Create an AI virtual assistant in minutes by describing business processes. You can create an AI virtual agent by yourself using the drag-and-drop interface and a user-friendly interface. Welcome to the easiest software for customer service support on the market. Moveo's Natural Language Processing algorithms allow our NLP bots to understand human communication in any language. Our statistical models can detect spelling and grammar errors, syntax mistakes, and slang.

Run multiple campaigns on different channels, such as WhatsApp, Facebook Messenger and Google Business Messaging. By establishing a conversational flow, publishing on omnichannel and analyzing every report, you can reap the benefits of sales. Engage consumers and deliver detailed responses in the form rich snippets, while customizing each one to fit any situation. Data visualization and populating data can enhance customer experience. AI chatbots that are constantly improving will power your conversations. Take control of your customer service management by auto-segmenting inquiries to the appropriate agent, triggering handoffs as needed, and taking complete control over your support management. Intelligent assistants can automatically identify the user's intent by using NLP, and then respond with solutions that are specific to their intent. The response is based on pattern recognition and metadata extracted from service providers or databases. Track everything that happens across all your channels to maintain a great customer relationship.

We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.

HumanFirst offers a highly efficient infrastructure and workflows for exploring, curating and scaling your AI training data. We produce the capabilities to scale NLU & NLP. HumanFirst is a conversational AI platform. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes it easy to work with text and voice data to train and maintain NLU models that understand natural language. You can replace ad-hoc data collection and labeling with a seamless experience that lets you build and improve your AI's performance with real data. To train AI that understands customers, import your Search and Help Center requests and emails. Improve accuracy and discover intents. It is difficult to figure out what intents you need and to come up with training phrases manually. This can lead to poor coverage and inaccurate intents.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

It is expensive to drive online prospects to your site. You must know who they are before you let them go. Website visitors are potential customers who are eager to speak with you. Chat with them live. Websites convert less than 3% to 5% of visitors to sales. Your website should not be one of these websites. We can customize both the chat widget design on your website and the chat responses that chat agents will use. It takes only minutes to add our live chat widget on your website. The rest will be taken care of by our support team. We begin chatting with your website visitors and send you qualified leads in real time via email, text message, and/or live phone connects. Live chat available for personal injury, criminal defense and bankruptcy, as well as other legal practice areas. Live chat available for HVAC, plumbing and roofing, window, solar, general contractor, and other home or commercial services businesses.

Our AI chatbots understand customer issues, and provide tailored, accurate answers in real-time. Use AI chatbots for 24/7 automated customer service and to reduce turnaround times. AI chatbots are able to detect customer issues in real time and provide personalized, tailored answers to inquiries. Visitors can always ask for human customer service, so that you can join the live conversation and pick-up where AI chatbot failed to help.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.