Zammo.ai Description
Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help.
Zammo.ai Alternatives
Zendesk
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Amazon Lex
Amazon Lex is a powerful tool designed for creating conversational interfaces within applications through both voice and text inputs. It leverages advanced deep learning capabilities, such as automatic speech recognition (ASR) to translate spoken language into text and natural language understanding (NLU) to interpret the user's intent, allowing developers to craft highly interactive user experiences with realistic conversational exchanges. By utilizing the same deep learning technologies behind Amazon Alexa, Amazon Lex empowers developers to effortlessly design sophisticated conversational bots, commonly known as chatbots. This service can enhance productivity in contact centers, streamline simple tasks, and promote operational efficiency throughout an organization. Additionally, as a fully managed solution, Amazon Lex automatically scales to meet demand, eliminating the need for developers to handle infrastructure management. Consequently, this allows teams to focus more on innovation and less on technical overhead.
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Boost.ai
The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes.
Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more.
With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.
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Pricing
Pricing Starts At:
$5,000 per year
Integrations
Company Details
Company:
Zammo.ai
Year Founded:
2019
Headquarters:
United States
Website:
zammo.ai/
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Training Videos
Customer Support
Online Support
Zammo.ai Features and Options
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