Lyro Description
Small and medium businesses now have the ability to scale their support capacity, without hiring extra staff. Lyro answers your customers' questions instantly and talks to them. Lyro can answer up to 70% of customer questions, allowing your real agents to focus on complex tickets. Lyro is able to answer questions in under 15 seconds, while human agents take an average of 2 minutes to respond. Lyro only uses the data from your support content to minimize the possibility of false answers. Lyro updates its information in real time. Playgrounds are a great way to see how AI will respond to customer questions based on the data you provide. If customers ask questions that Lyro does not know, the AI will redirect them to your agents. Lyro can provide assistance to multiple customers simultaneously, allowing you to respond to every inquiry when demand spikes.
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Our chatbot integrates seamlessly with your website and allows you to provide excellent support and customer service around the clock.
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Ochatbot
An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee.
Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform.
Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking.
Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.
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Pricing
Pricing Starts At:
$29 per month
Free Version:
Yes
Integrations
Company Details
Company:
Tidio
Year Founded:
2013
Headquarters:
United States
Website:
www.tidio.com/lyro/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Online
Lyro Features and Options
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