Alternatives to Rayfeed

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

Transform physical spaces into continuous visual feedback sources for consumers. Metrics and numbers don't tell all the story. Video allows marketing, product management and product design to see the customer's journey. visitorX was originally a research project on human behavior that was funded initially by the National Science Foundation. It is now known as Perceive. Our mission is to understand human behavior on a large scale, in the real world. We have been working hard to develop breakthrough computer vision technology since 2014. Today, we are able to realize the commercial value of the system in the enterprise. visitorX is the result of hundreds of hours spent on market research and pilots with customer service innovators from all sizes. We are glad you are here and hope that you will join us as a customer, investor, or team member.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

Get the context data you need for better, user-centered decisions Flexible tool that can be used for more than just diary research. Competitive analysis, prototype feedback, prototype feedback, in-the wild product discovery, fieldwork supplementations, shopalongs. With Diary, there are many methods teams can use. Fieldwork quality insights made accessible and agile. You can press "go" to start your study and then return to the platform to see the results. You can keep a diary to record immersive data that you can collect at the "right time" and then review it later. You can take action from difficult research questions. dscout results are designed for impact. Use powerful in-platform analysis tools for easy tag, filtering, and synthesizing. Engage with your stakeholders to share and generate empathy through intimate video responses. From launch to field, to delivery with ease. Pull out your most articulate participants with our machine-learning-based "expressiveness" feature.

We do real-life testing to get to know people. To understand real people, you need to hear their words, but also see how they speak, how they look, what they feel, and how they interact with your product. The UserTribe platform allows video-based testing with real customers around the world, combined with anthropological analysis and machine learning. This results in deep human insights that enable businesses to create great customer experiences. Get exclusive insights into customer-centricity and how to involve customers in business decisions and processes. People express themselves using all of their senses and in context. UserTribe's software and methodology use rich video-format to capture all sensory reactions, from facial expression to sentiment, in order to understand customers and provide valid human insights.

Finally, qualitative feedback at incredible speed, scale, depth, and value. Video feedback allows for better understanding of your customers and building empathy. To influence and drive action and make better decisions, keep an eye on the changing mindsets and behaviors of those who matter most to you business. Agile Qual is the best way to gain empathy for your company. We were voted the number 1 company by the Greenbook Research Industry Trends Report, which is the definitive guide to consumer insights. Video feedback can transform your qualitative agility. Video feedback is a great way to get the depth of understanding that you want from those you care about the most. It takes only a fraction of the time and costs of interviews and focus groups. You can reach respondents around the globe with a series questions that they can answer via self-recorded video.

Respondent is a marketplace that allows you to find business professionals to conduct in-depth research interviews. Get to know your target audience. For research interviews, recruit business professionals and the general public. You can create B2B and B2C research projects. Start recruiting your target audience. After your interviews, pay participants. Employ business professionals with verified work information. Get feedback from current and potential users to refine your product. You can quickly test the viability and get ideas for new projects. Talk to customers of similar products and find out what makes you different. Real participants from verified companies can help you research B2B topics. Our top-notch participants can be used to research a variety of consumer topics. Live conversations are the best way to build customer personas. You can target the audience you are interested in conducting research with and decide how much to pay them.

Our observation methods will ensure that customers feel comfortable and natural when interacting with brands. Our experts are skilled in video. Our analytics platform ensures that we don't miss anything. We will provide your data in an actionable format so that you get the best results for your brand. To ensure maximum comfort, ease, and quality for both consumers and agencies, we use market-leading devices. To get real insights, we capture consumers in their natural environment. Wearables such as Go Pros and fixed cameras, eye trackers, and more are used. Translate, subtitle, tag, tag by theme and behaviours, as well as sentiment. Make showreels to bring your presentations alive with compelling stories and video evidence. We store all your footage for you so that you don't have. You can simply access it whenever you need. We can store, analyse, and subtitle existing vox pops as well as free form video responses. This allows you to search by themes to better understand your customers.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

Create your Bubble Video Widget to send friendly video messages to clients for an expert or founder. Standing out from the crowd of competitors Video testimonials and product videos increase website conversions and sales. It's perfect for eCommerce, edTech, and real estate! More customers, more engagement, and more revenue! Visitors spend more time watching videos on websites -- interactive widgets increase your Site's Ranking. Organic traffic can increase by up to 200% If you need to direct your customers attention to a particular page on the site, you can simply add a link to the CTA settings. This is a great solution for online shops. You can add the product directly to your cart from the video.

Userbrain will show you what is working and what isn't for your product. It's a simple tool that allows you to create a user test in just minutes and receive results in just a few days. Userbrain is a great tool for UX designers, researchers, and managers. You'll be able to create products that people love to use with Userbrain. You can see how people from different backgrounds, locations, and devices interact with your product.

VideoForm allows marketers to convert more leads and engage in interactive conversations. Interactive Videos to Develop Business Relationships Videoform allows you to create a video of yourself to interact with prospects. You can either use one of our pre-made templates or create your own VideoForm. You can create your own conversation in just three steps. Your users can respond in any format they prefer, video, audio, or text. It is human nature to trust voices with faces. Your charm and personality can help you build consumer trust. VideoForm allows you to build face-to-face communication and establish a human connection. We make it easy to get started. Choose from templates that suit your industry or use case. We are experts in ads. Add title and description to your landing pages. Make changes as necessary. The rest is easy: just paste your analytics, FB tag manager ID or pixel manager ID.

Take your surveys to the next level. Beautiful, intelligent questions that can be answered using voice and video. Get better answers, faster. Respondents are more likely to give detailed feedback and provide 3x longer answers when they respond with voice rather than text. Listen to customers as they interact with products. You can save time and scale your research by removing the interviewer from structured interviews. Get more feedback. Listen to your users' tone and you will be able to understand their feelings. Voice allows you to discern between genuine and fake responses. Unlock voice insights. Transcription. Transcription in 32 languages. Sentiment Analysis. Sort by emotion to find the most positive and least supportive responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy Record the energy spoken and word rates for each response. Incorporate everywhere. Phonic plugs can be integrated into everything, from survey software to websites and many more. Export data

Boast makes it easy to get customer feedback, video testimonials and online reviews in just 3 simple steps. You can either choose from a pre-built template or create your own. You can customize your branding and questions to suit your needs. Next, create sequences for customers to automatically ask for feedback and reviews. Boast will send you a series SMS or email requests to maximize your response rate. You can make the most of customer feedback by embedding widgets. You can choose which responses you want to show and how you want them displayed. Next, place a code on the website where you want them.

Original customer videos for every market can help you grow your business. StoryTap's video platform increases engagement and improves customer understanding in any language. By taking the guesswork out shopping online, you can help buyers make informed purchasing decisions. With human-centered videos, bridge the gap between online and in-store shopping. Make it easier to compare products and services. Show customers how they feel to build credibility. To help customers and buyers make better purchasing decisions, share insightful video answers to FAQs. Video distribution on search engines, YouTube, and social media can help you achieve higher search rankings and increase your share of voice. Video content from customers and staff can expand your marketing reach beyond influencers. You can scale your content for Pinterest and Google, YouTube, Twitter and LinkedIn with powerful user-generated social video. You can give your customers a voice, while still maintaining complete control over your brand.

VideoAsk helps businesses to have meaningful interactions through the use of video. Engage face-to-face and build stronger business relationships with your audience. VideoAsk allows you to make business interactions more personal by using video. Your business will be more personal and trustworthy if it is more personal. VideoAsk allows you to communicate asynchronously with your customers and users. VideoAsk is easy to use. Just open it, press the record button, ask a question/s and then share your link. It's that simple. You can reply via audio, video, or text. Want to follow up? To continue the conversation, just hit reply. Every interaction is recorded, transcribed and organized for your convenience. Your customers can respond in any format they prefer, including audio, text, and multiple choice. VideoAsk offers calendar scheduling, file upload, payment, and NPS scores as answer types. Global business is possible. Connect (face-to-face) with your audience wherever you are.

A specialist video insight agency. Our toolkit includes a unique self-filmed video method. To provide you with real-life, honest insights that will inspire action. Global coverage, quick turnaround, and online efficiency. Combination of self-curated smartphone videos and closed questions via email or sms survey. Qualitative videos are more detailed and cover all issues. Quantitative solutions add strength and provide a prioritization perspective. You can use the Verbate platform and technology for self-curated projects or subscribe to it. Our user-friendly software allows you to create your own surveys and watch the videos arrive. You can reach consumers all over the world with our global recruitment capabilities. Our platform allows you to instantly upload consumer feedback, which means that we can quickly analyze it. You can also see and hear consumer feedback as it is uploaded (with our added analysis or not).

Video feedback can be used at scale. One platform allows you to capture, analyze, and share consumer insight video. Automately extract meaningful insights so you can tell powerful stories and inspire better decision-making. Our content recognition and analytics tools unlock the power of video insights. Video is memorable, engaging and drives action. It's the best medium to communicate a message. You have more power to tell compelling stories if you have deeper insights. Our APIs are plug-and-play and can be integrated with your existing technology stack. Capture is the best option if you don't have to integrate. Capture video feedback content using surveys, our mobile app or the cloud. Zoom is also available. Our video capture tools make it easy to quickly upload new or existing video content. Use powerful AI and machine learning tools to find meaningful trends in your video content by digging deep into speech, emotion and context data.

A feedback button for your site. You can fix urgent bugs, improve user experience and generate great customer ideas. All this is possible with a simple feedback button that you can add to any website. Screenshot functionality included. Visual feedback tools that work directly on your website simplify your feedback process. You can hear directly from your users without the need for endless email chains or overloaded ticketing systems. You can get screenshots and text from your users to show you what they think. They can quickly reach you from the same page they are currently on. Use customizable feedback forms to get the exact feedback that you need. Customers are often the first to notice bugs and UX issues. Allow them to provide you with visual feedback immediately they spot a problem. To save time, you can automatically include details such as their operating system, browser version, and Javascript errors.

Test your website with real Australian users. TestMate uses insights from real Australians in order to evaluate the usability of your website or application. We believe that great digital products can be created by focusing on user experience. We can help you identify potential bugs, improve conversion rates, and come up with new ideas for improving UX. TestMate has created a website testing process that will provide you with an in-depth analysis of how Australian customers use your online services. We are a Melbourne-based User Testing agency. Our website testing process uses real users to ensure that you get the best analysis and results. We can tailor our User Testing service to your needs, unlike other testing companies and websites. Tell us about the project and what questions you have. Get feedback from local users who are similar to your test website audience. Your videos are now available!

Get all the tools you need for converting your videos into conversion machines that will grow your business quickly. No plugins, downloads, or installations required to record video messages and videos lessons from your computer. Video communication can be done in two ways. SnapByte allows you to share snap links with customers or anyone else. Click your link to record videos. There is no need to download or install anything. Get your team together and use the same dashboard to work together. You can streamline feedback with time-coded comments and review videos in the pipeline before publishing. You can create unlimited video playlists and present them flawlessly. Your playlist can be used to create tutorial libraries, video series, and mini-vlog shows. You can embed the playlists on your blogs, websites and help centres, or share them directly on Adilo.

Within 24 hours, you can get video of your target consumer answering questions. First, select your target audience from our pre-screened US consumer panel. Select from 12 demographic filters. Add your custom screening questions. All panelists have been pre-screened for articulation. Next, enter the questions that you want your target audience answering with recorded video responses. Within minutes of the launch, you will start receiving videos of your target consumer answering your question. You can filter and analyze your results using our built-in tools, then share them with your client/team. Validate ideas for advertising, messaging, branding and packaging at every stage of your creative process. Get consumer feedback quickly and easily on product concepts to reduce time to market for unique products. You will be able to get to know your target consumers in their own words. This will help you create messaging and content that resonates with them.

One click and you have an entire agency testimonial campaign. Revscog makes it easy for clients to request, filter and display video reviews. We are on a mission make video the most important aspect of social proof. We're making it simple and easy to automate the process. Clients can send review requests to us by text, either individually or automatically. Your client can record a video testimonial right from their phone. You can view all recorded video reviews and pick which ones to display on your website. You can showcase the best video reviews on your website. To increase conversion, create a custom call to action for your widget. Instantly transcribe videos to boost SEO. We are on a mission making video the mainstay of social proof. It starts with being successful. Our team is here for you to make Revscog work for you. We are creating a library of video content that will help.

Learn more about your users. Track their clicks and scroll movement on your site. Use our simple tools to help you improve and convert your users into customers. Are you unsure what caused your user to leave the site? Conversion Funnel can help you determine the reason. You can replay every action a user takes on your website to help you improve your product. Record your users as you use your website. You can see every click, keypress, click, and scroll movement. You can see where your users are looking and which part of the site is most interesting by visualizing their eye movements and mouse movements using machine learning. This tool will help you determine where and why your users are leaving your site. You can track the smallest details. Real-time analytics that collects the smallest details about users. Get feedback and customize your user experience like never before. To convert your viewers into paying customers, not only collect feedback but also act immediately on it.

Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey. One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time. Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.

Customer feedback, task testing, conversion optimization services, and customer feedback are the best ways to find out what your customers think of your website and make improvements. You can look over the shoulders of people in your target market to see where they have questions, are stuck, or lose trust. Before you release a new feature, product or marketing message to your entire audience, test it with a small number of prospects. You can observe user behavior and log any issues or unexpected interactions so you can correct the problem before it becomes a problem. We offer a variety of user testing services that will help you improve your user experience, convert more customers and increase your prospects. Real people can be hired to record their screen and discuss the process with you to help you understand how to improve.

You can set real-world tasks to measure the success of your product against customer intent. You can create your own tasks and questions, and you only need to focus on the details that are important to you. You have the option to collect insights from hundreds or a few users. You can record audio and video of your users to get a clear picture of their experience with your product. Loop11 allows you to conduct moderated and unmoderated user tests. Understanding your customers' experience with your product is essential. Loop11 makes it easy for you to test on different devices in order to capture the full user experience. Loop11 focuses on your research, not logistics. You can test prototypes, live websites, and competitors without having to add code. By putting your customer at the heart of your business, you can create better experiences and make informed decisions.

Check out videos of real users of your website to find out. Get your first five user test results for free. Write down the tasks you want your users to complete on your website. To find the right users, you can choose from a variety of demographic factors. To hear users' thoughts and find out where they are stuck, collect videos. It can be time-consuming to analyze user testing videos. But, with our Collaborative Analysis suite it is quick and easy to turn user data into product action. Divide and conquer your results and then share key moments and findings to keep everyone on the same page. Collaborative Analysis is time-saving and encourages everyone to get involved in user data. Crowdsourcing can help you scale up your research! UXCrowd aggregates usability insights and ranks them with crowd voting. This allows you to immediately see which issues are most important to users. You can run more tests, identify the major issues faster, and then take action to improve your website using the wisdom of the crowd.

User Insights allows you to see what your customers think of your website. You can get ideas for improvements, fix friction points, improve conversions, and much more. You don't need to wonder "what if?" or guess at what might happen. Be confident in your decisions, and get real user feedback to improve your website. It can be difficult to create a user-centric product without talking with users. We make it easy. We only need a link. We will send the link to our testers, or you can share it with your friends. Our competitors believe you should pay more to get additional features. This is absurd. All of our features are included in every test. We don't think you would ever need a subscription to user test, so we don’t offer one. We require testers to spend no less than 5 minutes on your website. Our competitors prefer 20+ minutes. If it's worth finding it, we think you'll find it within 5 minutes. Users who spend 20+ minutes on your website aren't necessarily the ones you're trying to understand.

All the tools you need for growth. DataFinder, a BytePlus DataRangers product, helps you create experiences that convert more users. Get to know your customers better. With industry-leading analytics, A/B Testing and messaging capabilities, you can make data-driven decisions. To improve your users' experience, discover how they interact with your offerings and encourage them to take action. You can identify and analyze users based on their behavior or actions and compare them with one another to determine key drivers for retention, conversion, and more. DataRangers' Multi Path Funnels allows you to visualize the steps users take to complete a task. This allows you to pinpoint areas where drop-offs are and can customize them to help with conversion. To find out what factors contribute to user retention and which ones ensure they return, break down product features.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

The Agile Research Platform for Rapid Consumer Feedback. Product managers and researchers can get fast, reliable, and easy consumer insight. Feedback Loop is trusted by Fortune 500 companies to bring the voice and opinions of consumers into important market decisions. A turnkey platform that gathers feedback from consumers in days, not months. It's easy to create a feedback loop between your consumers and you in just a few minutes. You can choose from pre-vetted or custom templates, upload your script, or ask for expert research guidance. You can choose an audience from the team library, or create a new audience based upon demographic and behavioral criteria. You can include charts, text responses and videos. This research approach provides directional feedback quickly and often.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Test Websites. Make money. It's that easy. You will be asked to complete a series of tasks, share your thoughts aloud and answer questions about a website or an app. You will be asked for basic demographic information. You will start receiving emails offering money to provide feedback on apps and websites. Each test you pass will earn you money. We appreciate your feedback. Tests are available every day. You may not be notified of available tests as every tester does not meet the criteria. The test will determine the payment. Many of our studies pay between $10 and $70. After your test is completed successfully, PayPal will process all payments within 7 business days. Earn extra money now! Helping companies improve their products is a great way to make money. Validately is used by thousands of companies to improve their products.

Place people at the center of your decisions. Our user research platform helps you understand what is most important. Use it to transform insights into action and make informed decisions. OptimalSort allows you to easily and confidently optimize your content structure by learning how people group, label and conceptualize ideas. Treejack gives you the insights you need to create a website that works for you, whether you're building one or updating an existing one. Get feedback on your designs fast. Chalkmark allows you to quickly test your designs with users. This makes it easier to get feedback and speed up turnaround. Learn from your results with Questions to help you understand your customers and answer your burning questions. Reframer allows you to capture all your research notes, usability testing and observations together in one place.

In minutes, you can collect and display authentic ratings and testimonials. Trust testimonials include photos of clients and backlinks to their social media accounts or websites. This makes the feedback more credible than anonymous. Video testimonials can also put a face on your business and evoke emotions. It's difficult to resist hearing stories about people who have overcome similar problems. Your clients will be more satisfied and grateful if they are happy with your work. You can spice up your written testimonials by adding video reviews to make it more personal. Ask your clients to record and upload their video testimonials directly from the survey. You can also use existing videos from Youtube, Facebook, Youtube, etc. Your future clients will be reassured by Trust testimonials.

Automatically gather, consolidate and categorize feedback from customers to prioritize product development. A typical tech company deals with more than 50 customer segments. We categorize feedback, identify distinct cohorts and measure the potential impact on business metrics. Find out what your customers want before they leave. Never wait again for a response from your CS team. Focus on the feedback that matters and ignore those that are just noise. Conversational data is changing the way companies measure their impact. Discover truly important insights and let go of missed opportunities. Our AI will analyze every conversation to identify not only the low-hanging fruits, but also the correct ones. Build what drives customers to buy, and then what keeps them. Keep your stakeholders informed about why you are cutting them out.

Mindswarms allows you to bring the consumer voice into your research and create breakthroughs in innovation. Our DIY research platform will quickly surface the insights you need in order to innovate your brand. You provide participants. We offer easy-to-use video surveys and AI tools to help you conduct research. You know who you want to reach but need help finding them. DIY + Recruit combines all the power and flexibility of DIY with our exclusive database of 250,000 consumers. You get the consumer insights that you want without having to do all the work. Our expert researchers will work with you to design, recruit, and report on your research. Our team of highly skilled research experts is available to help you find unexpected consumer insight. Video answers to survey questions can be obtained in as little as 24 hours. Each video answer is carefully reviewed to ensure the best quality.

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video.

CustomerMX allows organizations to monitor, respond, and improve the main points of a customer journey. It also incorporates customer feedback into every decision. CustomerMX allows organizations to monitor, respond and improve the key points of the customer journey. Real-time feedback and connection with customers is key. You can see what your customers think and feel by integrating social sentiment and internal data into one platform. CustomerMX allows users to understand customer perceptions about their companies through relevant data collection. This can help improve customer retention. Market analysis helps you understand customer behavior. Optimize customer share of wallet. Increase brand awareness and equity. Reduce your business costs to serve.

You can easily collect and share video from your community anytime, anywhere. Find out how more than 100 organizations are using our Video Relationship Management Software to drive greater engagement. Our pre-configured video requests, activation playsbooks and content utilization strategies will help you increase revenue faster than ever. It simplifies the creation of video content, making it more scalable and cost-effective. Easy sharing and management of video content with your audience. Facilitates collaboration between customers and employees. One video at a time, strengthens human relationships. We have extensive experience working with associations and will show you how to use member videos to increase member engagement and non-dues revenue. Gather Voices is used by businesses to harness the power and potential of video to engage their audience and drive results.

Kaption is the most trusted AI-first feedback and analytics tool for digital marketers. Get the insights you need for optimizing your digital experience and moving your business forward. You can eliminate guesswork, understand why it happens, then iterate much faster. The best way to convince is to see things through the eyes of your customers. How do they use your website? Kaption allows you to visualize your user's journey, and any bumps along it. Good information is the key to excellence. You can be either lucky or wrong without data. You should focus your efforts on conversion and monitoring tools. Heatmap analytics for free to see how each element affects user behavior and user engagement on your site. Smart metadata allows you to see where users are stuck and helps you increase conversion rates.

As they use your app or website, listen to what people have to say about it. To improve conversions, usability, retention, and UX, it is important to understand the WHY behind your metrics. Avoid the hassles of user recruitment and testing logistics. Enter your mobile app URL, website URL or prototype URL to receive insights on-demand and auto-delivered monthly. Share a link to test results to inspire and align your team. Real user stories will help you see beyond the blind spots and biases of analytics, surveys, and other improper research.

Plotto, an online video research tool with storytelling and survey tools, gives you the complete picture. Plotto is your one-stop shop for creating, collecting and analyzing video survey responses. Plotto allows your respondents to tell their story through a self-recorded testimonial. It's face-to-face and close-up. You get the entire story, with all the subtleties. It is communicated in their own words. You can understand their smiles, hesitations, and unhappiness. The truth is out there for you to discover. Plotto works on all devices, so you don't need to download anything. You can enhance your understanding of what is being said by analyzing how it is said. You can use tools such as transcription, keyword trend analysis and sentiment analysis. Create showreels and share your stories.

PingPong allows you to conduct great product research by scheduling interviews with users all over the globe. Our Instant panel includes thousands of testers from all over the globe. You can schedule your interviews on your own terms. We'll schedule interviews for you when you are available. No need to worry about software downloads or video conferencing. Our platform supports video calling. Simply log in to your account when you start your interview. All your research can be viewed in one place. Share it with others who are interested. After your interview is complete, we will make sure that your testers are paid smoothly. You don't need to track or manage outgoing payments. User interviews and user testing made easy. PingPong is a remote UX research platform that allows you to manage all aspects of your research, from testing to payments. Our database of 130.000+ users will help you find the perfect participants for your research.

How can you find out what is stopping your store from selling? It's easy to get information from real users that shows exactly where it is. This intel is only available if you watch. This is something anyone can do. Our tester agents visit your shop while recording their screen and talking to you about their experience. Don't waste your time with siloed experiments and guesswork! Optimize your online store using data from real users. Learn where they get frustrated so you don't lose sales. Although it might be difficult to hear their unfiltered feedback, it will be eye-opening. Real users finding real problems. They will dissect your store and give you the hard facts on any question you ask. You can see them getting frustrated, confused, and lost. This will reveal the friction in their buying experience. We'll send you the video once they're done. You can identify the friction and eliminate it to improve conversion and profit.

Your customers can sell to each other in the Trust Economy. The modern shopping experience is powered by social proof through customer reviews. Widewail's trust-marketing platform allows you to capture, distribute, and shape the narrative surrounding your business using the words of customers with great reviews or video testimonial content. A high volume of 5-star Google Reviews will help you drive more customers to your site. It's easy with Widewail Invite We integrate with your system and send review requests to customers. Widewail will customize your review invitation experience and then let it do the rest. Automated automation makes it easy to collect video testimonials that convert more prospects and buyers. Video social proof can be shared at the right time to persuade or build trust. SEO-optimized reviews will give you an advantage in search results. Our team of experts responders will monitor and respond to your reviews.

Start collecting answers from your respondents via their preferred platform. You will enjoy the benefits of building on WhatsApp. One in three people use WhatsApp every day. People shouldn't be asked to download another app if they already love the one they have. Do not get lost in an email inbox. Instead, go straight to their WhatsApp account to get a reply. You can get a reply in minutes instead of waiting hours. Respondents feel most comfortable sharing their opinions and thoughts on WhatsApp. Find your respondents where they want to be met. You can expect response rates as high as 95%. Instead of making respondents switch between email links or clunky websites, talk to them directly. Quantitative answers give you the "what", but not the why. Combine multi-choice answers and video and audio to gain deeper insights.