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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Video feedback can be used at scale. One platform allows you to capture, analyze, and share consumer insight video. Automately extract meaningful insights so you can tell powerful stories and inspire better decision-making. Our content recognition and analytics tools unlock the power of video insights. Video is memorable, engaging and drives action. It's the best medium to communicate a message. You have more power to tell compelling stories if you have deeper insights. Our APIs are plug-and-play and can be integrated with your existing technology stack. Capture is the best option if you don't have to integrate. Capture video feedback content using surveys, our mobile app or the cloud. Zoom is also available. Our video capture tools make it easy to quickly upload new or existing video content. Use powerful AI and machine learning tools to find meaningful trends in your video content by digging deep into speech, emotion and context data.

Description

Enhance your website or prototypes by gathering video feedback directly from your customers. Utilize prompts displayed as text bubbles to instruct users on the tasks to complete—no coding necessary! Simply provide your testers with a unique link, and our system will identify them while capturing their video responses for playback in our application. By acting on the insights gained from this user feedback, you can boost conversion rates, improve user retention, and elevate customer satisfaction. Experience the process as you observe and listen to users interacting with your product, allowing you to pinpoint where they encounter issues and understand their perceptions. Effortlessly gain the insights you need, with the ability to guide your customers through feedback sessions using predefined prompts. Enjoy convenient access to all your recorded videos for quick reviews, and easily navigate to specific tasks of interest to share valuable data with your team. It’s all about harnessing user feedback to inform your product development and marketing strategies effectively. Moreover, this approach not only streamlines the feedback collection process but also empowers you to create a more user-centric experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alida Yes 
Google Chrome No 
Medallia Yes 
Microsoft Edge No 
Mozilla Firefox No 
Safari No 

Integrations

Alida No 
Google Chrome Yes 
Medallia No 
Microsoft Edge Yes 
Mozilla Firefox Yes 
Safari Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$36 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

livinglens.tv/

Vendor Details

Company Name

Rayfeed

Founded

2016

Country

Canada

Website

rayfeed.com

Product Features

Digital Asset Management

Asset Categorization Yes 
Asset Library Yes 
Asset Sharing Yes 
Brand Control No 
Customizable Branding Yes 
File Conversion No 
Metadata Management Yes 
Mobile App No 
Reporting/Analytics Yes 
Search Within Document Yes 
Search/Filter Yes 
Version Control Yes 
Watermarking No 
Workflow Management No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management No 

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading Yes 
Closed Captions Yes 
Mobile Screen Support No 
Privacy Options Yes 
Social Sharing No 
Video Looping No 
Video Streaming No 

Alternatives

Alternatives