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ease
features
design
support

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Description

Discover the reasons behind form abandonment or checkout issues and make necessary improvements. Effective optimization hinges on understanding form experience analytics, which is essential for perfecting a vital aspect of the customer journey. Gain valuable insights, enhance your forms, and elevate your business to new heights. The effectiveness of the forms on your website can significantly impact your previous online investments. Therefore, ensuring that your web forms operate at peak performance is of utmost importance. Exatom offers three comprehensive solutions within a single platform. These include form analytics and field metrics that provide in-depth insights unavailable through Google Analytics, data-driven tooltips designed to gently guide your visitors, and real-time notifications for any form-related issues. At Exatom, we prioritize your clients' privacy, which is why our platform operates without cookies and refrains from collecting personal data. Our services cater to both small and medium-sized businesses as well as large enterprises. We support a wide range of industries, including ecommerce, automotive, B2B, financial services, and gambling, ensuring tailored solutions for diverse needs. By leveraging our platform, businesses can not only improve their form performance but also enhance user engagement and satisfaction.

Description

Enhance your website or prototypes by gathering video feedback directly from your customers. Utilize prompts displayed as text bubbles to instruct users on the tasks to complete—no coding necessary! Simply provide your testers with a unique link, and our system will identify them while capturing their video responses for playback in our application. By acting on the insights gained from this user feedback, you can boost conversion rates, improve user retention, and elevate customer satisfaction. Experience the process as you observe and listen to users interacting with your product, allowing you to pinpoint where they encounter issues and understand their perceptions. Effortlessly gain the insights you need, with the ability to guide your customers through feedback sessions using predefined prompts. Enjoy convenient access to all your recorded videos for quick reviews, and easily navigate to specific tasks of interest to share valuable data with your team. It’s all about harnessing user feedback to inform your product development and marketing strategies effectively. Moreover, this approach not only streamlines the feedback collection process but also empowers you to create a more user-centric experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Chrome
Google Data Studio
Looker
Microsoft Edge
Mozilla Firefox
Safari
Slack
Trello

Integrations

Google Chrome
Google Data Studio
Looker
Microsoft Edge
Mozilla Firefox
Safari
Slack
Trello

Pricing Details

€150 per month
Free Trial
Free Version

Pricing Details

$36 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Exatom

Founded

2021

Country

Belgium

Website

exatom.io

Vendor Details

Company Name

Rayfeed

Founded

2016

Country

Canada

Website

rayfeed.com

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Alternatives

Alternatives