Best Nuance Mix Alternatives in 2024

Find the top alternatives to Nuance Mix currently available. Compare ratings, reviews, pricing, and features of Nuance Mix alternatives in 2024. Slashdot lists the best Nuance Mix alternatives on the market that offer competing products that are similar to Nuance Mix. Sort through Nuance Mix alternatives below to make the best choice for your needs

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    IBM watsonx Assistant Reviews
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    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    Dialogflow Reviews
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    Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
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    Infobip Reviews
    With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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    LumenVox Reviews
    Top Pick
    AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.
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    Mindsay Reviews
    Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.
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    Gupshup Reviews
    Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases
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    Cognigy.AI Reviews
    Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.
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    Amazon Lex Reviews
    Amazon Lex allows you to create conversational interfaces in any application by using voice and text. Amazon Lex offers advanced deep learning functions such as automatic speech recognition (ASR), which converts speech to text, or natural language understanding (NLU), which recognizes the intent of the text. This allows you to create applications that are engaging and have lifelike conversations. Amazon Lex gives developers the same deep learning technology that powers Amazon Alexa. This allows them to quickly and easily create sophisticated, natural-language, conversational bots ("chatbots") with ease. Amazon Lex allows you to create bots that increase productivity in the contact center, automate simple tasks and improve operational efficiency across the enterprise. Amazon Lex is a fully managed service that scales automatically so you don’t have to worry about infrastructure management.
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    Herbie.ai Reviews
    Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.
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    Nuacem Reviews
    Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.
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    SentiOne Reviews

    SentiOne

    SentiOne

    $299 per month
    You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.
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    Interactions Reviews
    You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.
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    VOIQ Reviews

    VOIQ

    VOIQ

    $150 per month
    Conversational VoiceBots for Calls and Websites. Our AI Voice Suite empowers companies to use AI VoiceBots over their website or phone channel to connect, qualifie and engage their leads and customers through highly-personalized voice conversations. Scale personal conversations. VoiceBots make high-touch, intelligent phone calls to customers and leads who are interested in hearing more from you. Your Sales, Marketing, Logistics, Customer Support and Sales teams can be more effective in providing a pleasant and high-touch experience for customers and leads. VoiceBots allow you to have voice conversations with customers and leads in an automated manner. Qualify website visitors and live transfer high-level prospects to sales team. Your sales reps can schedule demos and meetings with interested leads to their calendars. Voice commands allow you to navigate or search information on your website.
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    GenieTalk.ai Reviews
    Our conversational intelligence platform enables your agents to provide frictionless customer service via voice, email, or chat. Conversational AI can be integrated into your CX workflow to speed up and reduce costs and response times. Human agents can quickly resolve complex and specialized calls by having instant access to critical information and step-by instruction. To retain customers, provide personalized support and solve issues faster. Virtual assistants powered by AI reduce response times and provide quick resolutions. This drives efficiency, loyalty and growth at all stages of the customer's lifecycle. You can have dynamic, purposeful conversations with your customers around the clock. This will keep them engaged and convert prospects and visitors to qualified leads. Our virtual assistant solution can be easily integrated across social media and instant messaging channels, allowing you to connect with customers.
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    Smartly.AI Reviews
    Why choose between artificial intelligence or human intelligence? Smartly.AI allows you to create, deploy, and supervise chatbots that allow your teams to better deal with every digital interaction with your customers. Everyone wants to be able quickly and easily find the answer to their questions. It becomes essential to provide qualitative answers in ever shorter timeframes. The chatbot is the ideal solution for customers who are most demanding. It is at the crossroads between digital and conversation. Smartly.ai, a powerful SaaS platform that makes it easy to create, deploy and manage chatbots across multiple channels, is intuitive and intuitive. Smartly.ai makes it easy to create chatbots without being a machine-learning genius. Our bot platform will take care of all the rest. Smartly.ai is preferred by our customers because it was designed for professionals.
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    CEDEX Technologies Reviews
    CEDEX Technologies, a chatbot development company based in Kerala, India is a specialist. We are a dedicated group of chatbot and voicebot specialists. We create custom chatbots for each client based on their unique business needs. We develop, train, and design high-quality chatbots. Chatbots are rapidly evolving and will eventually replace humans in customer care, entertainment, news, delivery, corporate information exchange, and customer service. It may seem easy to create chatbots. A dedicated chatbot development team is needed to create a chatbot that meets your business needs. Chatbots are able to help customers 24 hours a day. Chatbots aren't prone to having bad days, they don't get bored easily and can provide better customer service. Chatbots are able to automate tasks that need to be done often and at the right moment.
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    Alvaria CXP Reviews
    Alvaria CXP empowers you to take more control over your customers' IVR experience. Alvaria CXP Pro provides all the tools needed to design, build, test, deploy and report on your self-service applications. Alvaria CXP Pro applications can be easily exported and integrated with all third-party and Aspect contact center solutions. Design, development, and deployment of omnichannel solutions including chatbots, mobile web, and social chat. This package is essential. Alvaria CXP can be used as a standalone tool for development and deployment, or it can be bundled with Alvaria Prophecy, an Enterprise-class IVR platform that delivers both inbound Modern IVR support, CXP Pro.
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    Aisera Reviews
    Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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    Lekta Reviews
    Our AI-powered routing system replaces your IVR system so that customers who contact your call center can easily describe the topic they are interested in. It's not just about providing a better customer experience. It also provides data that can be used to improve your customer service processes. Automated systems will let your customers take care of the most common tasks. You are freeing your customer service staff from repetitive work and allowing them to grow their skills. It's a win-win situation for customers, employees, and your business. Lekta is the ideal technology to manage your outbound campaigns such as customer satisfaction surveys or debt monitoring. Every conversation generates a lot business data that you can use to improve your business intelligence systems. Your conversational agent should not only provide the best customer experience but also offer valuable business insights.
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    Odigo Reviews
    Odigo strategies and solutions help more than 250 clients in 100 different countries achieve great customer experience. This is possible thanks to multiple Points of Presence and carrier-grade telco installation on every continent. We have offices all over the world as a global leader in customer experience. Reach out to our headquarters or contact a local expert to transform your CX. Flexible, flexible, and robust CCaaS solutions to meet your customers' requirements. Cross-channel interactions with customers can be merged into meaningful conversations. Automation improves customer experience and agent efficiency. It also boosts contact center performance. Customer satisfaction is based on routing customers to the best agent to assist them. It is also crucial to the efficiency of your contact center. You should deploy routing software that can instantly make those connections based on real-time information and your policies.
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    Graphlogic GL Platform Reviews
    Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI
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    Inteliwise Reviews
    We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.
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    Engagely.ai Reviews
    73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.
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    ShoutOUT.AI Reviews
    Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away.
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    BotsCrew Reviews

    BotsCrew

    BotsCrew

    $50 - $99 / hr
    We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.
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    Rep AI Reviews

    Rep AI

    Rep

    $79 per month
    Rep AI combines behavioral AI (built-in) and conversational AI from ChatGPT to deliver personalized shopping experiences for everyone. ChatGPT is a conversational shopping assistant. Rep will handle the entire shopping process right in the chat - even the checkout. Every conversation is contextualized and focused, as it should be. AI will constantly scan your website to ensure it is always up-to-date. Let AI do the heavy lifting. Our AI will answer all questions about products in a conversational manner. It can even understand idioms, slang and other slang. Includes multi-language conversations, contextual support, and an AI that is built to work 24/7. We use a deep-learning predictive algorithm to detect in real-time visitors who need help and offer them hyper-contextual and personalized artificial intelligent shopping assistance.
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    Yellow.ai Reviews

    Yellow.ai

    Bitonic Technology Labs

    Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.
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    nmodes Reviews
    Conversational AI that understands your product and represents you brand. Personal AI will transform your customer experience. It will know your product, your customers and your sales process. This AI is ground-breaking and easy to use. This guide is easy to use for non-technical users. Your AI will be your reliable sales rep. It will continue to learn about your business details indefinitely. Conversational AI is the only sustainable solution to scale customer engagement. Remote engagement is becoming more important in today's automated world. This is where nmodesAI comes in.
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    Zaion Reviews
    Zaion automates large volumes of calls and supports advisors on daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher-value-added tasks, better availability to the customer, versatile, cross-functional and higher employee satisfaction. Voice-signal analysis can detect tone, emotions, gender, and more. Security, data protection and compliance with GDPR. The intuitive interface of the Botcenter®, a tool for activity-management and supervision, revolutionizes the way conversations are analysed in real time. A callbot is a program that interprets customer intentions in natural languages and provides a precise response based on the context. Bots become more intelligent over time and more efficient through machine learning. It is the best-selling bot on the market for its cognitive capabilities. It includes models that are applicable to every industry. This allows automation of many different use cases.
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    Ideta Reviews
    Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.
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    Floatbot Reviews
    Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.
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    Arinti Reviews
    We are Arinti, an AI enthusiast team that is dedicated and cross-functional. We believe artificial intelligence will change the world. We believe that artificial intelligence will change the world. That's why we have made it our mission to help businesses remain relevant in today's rapidly changing markets by providing visionary AI solutions. Let's go forward together. We are an application-based AI solution provider. Our mission is to help organizations harness the power of the AI revolution. We create solutions that will make machine learning and data science the driving forces of your business in an ever-changing world. We create next-generation conversational experiences that are user-friendly. Are you curious to learn how a conversational UI can benefit your business? Machine learning will revolutionize the way we do business. Let us help unleash your full potential. Find out how important our data-driven solutions can make a difference to your business' success.
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    Sovran Reviews
    Delivering the most advanced Voicebot Services will help you improve your customer experience. To eliminate customer interactions that are not helpful and negatively impact brand value. To create state-of-the-art omnichannel apps with built in analytics that can be accessed from anywhere and at any time. With its proprietary dialogue engine, Sovran develops voicebots to handle millions of outbound and inbound calls. It can handle complex customer service conversations with unmatched accuracy and speed of prototyping. Voicebot services can solve complex requirements in all verticals. Our enhanced tools and speed of prototyping deliver unparalleled performances and automations that improve customer satisfaction and have positive impacts on KPIs. Our voicebot services are ideal for large deployments such as support first line in contact centres.
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    Satisfaction.AI Reviews
    Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.
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    KooKoo Reviews

    KooKoo

    Ozonetel

    $45 per user per month
    Our cloud contact center solution can be used to run blended telephony operations. It is available in all three modes: outbound, inbound and outbound. It is cloud-based so you can set it up in just minutes. It is easy to scale, manage remote workers, and access advanced analytics, reporting, and customer experience features without any hassle. Inbound call centers are an integral part of any call center solution. This system handles all incoming calls from customers and responds to their needs based on your business parameters. Business must follow customers wherever they are. Today's customers communicate via multiple platforms. You need a Contact Center that is agile and supports multiple channels to better connect. Our multi-channel Outbound Call Center solution lets you target specific segments and improve customer interaction.
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    Nuance Conversational IVR Reviews
    Nuance Conversational IPVR solves inbound phone queries using natural, human-like interactions. This encourages self-service and increases customer satisfaction. Customers can speak freely with Nuance Conversational IVR and resolve their problems as if they were talking to a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation--resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice-response system allows you to create customized, automated voicebots that address customer queries, improve agent experience, and improve contact center results. Simple, effective self-service can speed up resolutions and increase loyalty.
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    SmartAction Reviews
    SmartAction combines the best-of-breed technologies with services to deliver conversational AI as an entirely managed experience. We have more than 100 customer deployments and know a lot about automating conversations that drive engagement. You shouldn't trust your CX to anyone less. It's easy to build and manage a virtual agent. We do it all for your convenience. The SmartAction CX team will support you at every stage of the conversational AI journey, including the design, implementation and continuous optimization. SmartAction tailors each customer interaction to ensure the best natural language understanding (NLU), and achieves the highest accuracy. This allows our intelligent virtual agents perform at the same level as live agents, sometimes even better.
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    R Systems Reviews
    R Systems' goal is to help organizations identify and mitigate customer journey hindrances. This is done by using the power of AI, data analysis, natural language processing (NLP), and deep neural networks (DNN). Understanding the essence of customer experience will help you improve the way customers respond to your brand in terms engagement, loyalty, retention. To gain actionable insights and make informed decisions about retaining and acquiring customers, organizations need accurate data and metrics. Our data analytics framework will allow you to improve First Contact Resolution (FCR), reduce customer effort and optimize self-service options. It can also help you manage seasonal spikes in demand. Your customer experience will improve with every interaction when R Systems is on your side. Our services allow you to collect data from customer interactions to gain insight into behavior.
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    OpenDialog Reviews

    OpenDialog

    OpenDialog

    $41.15 per user per month
    Our intuitive, no-code conversation design allows you to create amazing experiences that can be immediately deployed. You can prototype, test, and refine all of your ideas in one tool. Smart conversation engine allows you to integrate and customize as needed. Flexible NLU support allows you to use the most advanced AI techniques for the problem. Open-source, extensible architecture allows for innovation. The reusability of conversational elements across solutions means that this tool can scale with your team. OpenDialog, an open-source tool that was developed by a diverse group of practitioners, is an expression of our beliefs about conversation design and development. Some of that thinking is captured in our Manifesto.
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    Voiceflow Reviews

    Voiceflow

    Voiceflow

    $40 per editor per month
    Voiceflow allows teams to create, test, and ship conversational assistants together faster and at a larger scale. Chat and voice interfaces can be created for any digital product. You can combine conversation design, product development, product copywriting, legal, as well as conversation design and development. All of this is possible with one platform. Eliminate content chaos and functional silos. Voiceflow allows teams to collaborate in an interactive workspace that consolidates all assistant information, conversation flows and intents. It also stores response content, API calls, and other data. 1-click prototyping makes it easy to avoid delays and large dev efforts. Designers can quickly create high-fidelity, shareable prototypes in minutes to help improve the user experience. Voiceflow is the best tool to speed up and scale app delivery. You can speed up your workflow with time-savers such as drag-and-drop design and rapid prototyping. Real-time feedback is also available.
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    Trilyo Reviews
    Trilyo uses Artificial Intelligence to convert conversations into business conversions. We are able to increase revenue by 30%, grow engagement by over 50%, and save up to 20% on costs. This allows us to maximize revenue. Trilyo is a comprehensive solution that can be used for any size business, big or small. Our tailored solutions include AI Chat, WhatsApp & Voice bots, FOMO Marketing & Conversion Cards and Sales Auto Reach. Our bots use AI & Machine Learning for conversions and qualification of high-potential leads on clients' sites. It can answer up to 85% customer queries in just a few minutes. Our comprehensive dashboard gives you real-time analytics, customer segmentation, and actionable insights to help you acquire and re-engage customers. We help you convert a simple "Hi" to a "Happy Customer".
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    Azure Bot Service Reviews
    A managed service specifically designed for bot development. Create intelligent, enterprise-grade bots that enhance the customer experience and keep you in control of your data. You can build any type of bot, from a Q&A bot or your own branded virtual assistant, to quickly connect your users with the answers they require. By easily integrating Cognitive Services, you can create a bot that can interact with users naturally. Open-source SDK and tools are available to help you build, test, publish, and publish your bot on Azure. Your bot can be deployed to popular channels wherever your customers interact. You can create your own virtual assistant with solution accelerators. Integrate bot service across multiple communication channels to reach more people, more often. You can use bots on your website, apps, Microsoft Teams and Skype.
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    Dydu Reviews
    This software is the most advanced to implement a conversational strategy. Our clients are engaged and convinced. No programming skills required. It is intuitive and easy to use, allowing users to create and manage bots easily. Our software is the result of over a decade of research in artificial intelligence. It allows you to create and manage bots in the most intuitive way possible, thanks to an intuitive interface. Its natural language processing algorithm creates a natural conversation with users. All of our bots comply with GDPR. The chatbot building platform is available as a self-service mode. This allows you to create your chatbot independently, without needing to code! Our intuitive bot management system makes it easy to integrate your bot into your website or mobile app.
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    Chatlayer Reviews
    Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools.
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    KODA Bots Reviews
    Chatbots and voicebots assist clients throughout the purchase process. They can organize promotions and personalize your products and services. They respond quickly to clients and are available 24 hour a day via websites, mobile apps, and messaging. You can organize lotteries, contests, and quizzes using chatbots or voicebots. The admin panel makes it easy to create new and more effective customer engagement activities. Chatbots and voicebots can integrate with databases to gather information and profile job candidates. This significantly reduces the time it takes to recruit, both for the collection of CVs as well as the final selection. With the help of one central admin panel, hotel chains, fitness clubs, or other businesses can manage multiple chatbot scenarios with ease. Automated communication solutions can reduce maintenance costs, make it easier to manage content, and provide smoother updates.
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    Scotty Reviews

    Scotty

    Scotty Technologies

    Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.
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    Spitch Reviews
    Our products and solutions work in omnichannel mode (voice, text, videoconferencing, social networks, chat) and automate customer support as well as employee support services. Enhance customer experience. Customers' voices should be heard without waiting in line or having to navigate complicated menus. To optimize sales, analyze 100% of conversations. Automating routine processes with voice and text self-services and digitalization can result in significant cost savings. Our unique features include fast solutions delivery, out of the box products and advanced toolsets. These allow Spitch and customers/partners to quickly tune and further develop the product. Omnichannel virtual assistants can handle voice and text questions, addressing the entire range of tasks, from precise intent recognition to fully automated end-to-end processing standard customer requests in natural languages.
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    VoiceGenie Reviews
    Welcome to VoiceGenie.AI. This voice bot is a highly advanced, human-like conversational tool that will captivate your audience. Oriserve's team of experts, who have over five years experience in providing AI customer solutions, has created a groundbreaking platform powered by the latest AI technology. Ori's conversational AI is a game changer in customer satisfaction and sales growth. Our mission is to automate every aspect of the customer experience through a seamlessly integrated, multilingual platform. Discover our unique cognitive AI solutions that are carefully engineered to provide a seamless customer experience across sales, marketing and support. Our cutting-edge AI technologies seamlessly transcend barriers, integrating with IoT devices and sensors, web, apps and social media platforms, to revolutionize business operations.
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    Openstream Reviews
    Our advanced Conversational AI platform is guaranteed to improve your business results. Openstream's Conversational AI platform offers four key solutions that enterprises can use to improve their business results. Personal interactions that are context-aware, adapt to users' requirements and anticipate their needs. Virtual Assistants can be integrated with many enterprise applications and use predictive analytics to extract value. Adopting AI innovation and regulation in transparent, inclusive, principles-based ways that human beings can understand the solutions. Automate routine tasks and perform complex inbound/outbound queries to enhance customer experience. Rich, mobile financial services applications can be delivered to customers and employees via a variety of communication channels.
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    ServisBOT Reviews
    ServisBOT is a Conversational AI platform that allows businesses to create chatbots that automate key customer interactions and employee interactions across multiple digital channels. The platform offers low-code tools that allow businesses to create exceptional customer experiences. It can also integrate securely with data from different business systems. Integration with live chat is possible for agent assistance and human handover. Multi-bot orchestration architecture allows for easier building and managing complex conversational AI solutions. It also makes it possible to orchestrate multiple bots on different NLP engines. The platform was designed to assist business people in creating solutions that meet their specific needs. IT can also have more control over the solutions as they grow.