OpenDialog Description
Our intuitive, no-code conversation design allows you to create amazing experiences that can be immediately deployed. You can prototype, test, and refine all of your ideas in one tool. Smart conversation engine allows you to integrate and customize as needed. Flexible NLU support allows you to use the most advanced AI techniques for the problem. Open-source, extensible architecture allows for innovation. The reusability of conversational elements across solutions means that this tool can scale with your team. OpenDialog, an open-source tool that was developed by a diverse group of practitioners, is an expression of our beliefs about conversation design and development. Some of that thinking is captured in our Manifesto.
OpenDialog Alternatives
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases
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Landbot.io
Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey.
Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.
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Tiledesk
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
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Ada
Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).
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Pricing
Pricing Starts At:
$41.15 per user per month
Integrations
No Integrations at this time
Company Details
Company:
OpenDialog
Headquarters:
United Kingdom
Website:
opendialog.ai/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Videos
Customer Support
Phone Support
Online
OpenDialog Features and Options
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