Satisfaction.AI Description

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.

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Company Details

Company:
Augustus
Year Founded:
2012
Headquarters:
United States
Website:
satisfaction.ai/

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Product Details

Platforms
SaaS
Customer Support
Phone Support
24/7 Live Support
Online

Satisfaction.AI Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Satisfaction.AI User Reviews

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