Alternatives to Nice.Chat

Your widget can be customized to match your website's color scheme or personal taste. You can increase sales by making every visitor a prospect. Send a pre-defined, automated message to your website visitors to invite them to chat. Use our conditional widget loading feature to load live chat widgets only where you are required. The visitor can send you an offline message with a file attachment if you are not available for chat. A widget allows the visitor to send a chat transcript directly to herself. The operator chat box displays the page navigation path of visitors in real-time. The entire path can be saved in the chat history for future reference. Fully functional email client for single customer service agents.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

Automating communications can convert visitors into customers. Automate the process and let the bots engage customers with context-based messages. Self-service is a way to empower customers. KB tutorials, step by step guides, advisory bots, and real-time chat can reduce customer service costs. Every visitor should be a repeat customer. Engage bots, knowledge base, chat on-demand, and knowledge base create a great customer experience. You can quickly resolve customer issues with full-featured task managing. Your team will find everything easily and keep it organized. Real collaboration in real-time. Automate interactions with your website visitors. Your website visitors can access on-demand content. Promote your product via targeted engagements. Inform website visitors about your products and services. Your clients can benefit from content management services. Your client's lead generation is enhanced. Improve conversion rate via targeted engagements.

Convert any visitor to a loyal customer CCIChat is a free live chat for websites. Your website visitors can now communicate with your customer service team. This tool empowers your sales team to convert more visitors into customers. The CCIChat Agent Dashboard gives you a complete view of your website visitors and triggers automation to contact your visitor, generating new leads with every interaction. Our messaging system allows you to provide live support for your website visitors and generate leads and sales. CCIChat is designed to increase productivity. It provides quick chat communication and intuitive visitor tracking tools, which allow you to be more efficient. CCIChat offers multiple communication channels, including screen sharing, audio calls, and video calls.

It's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time.

Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.

Our industry experts guarantee 100% customer satisfaction by engaging your website visitors using action-based triggers and under one minute resolution time. Your website visitors can be converted into leads and you will see a huge increase in sales. Our team of Chat Experts is available 24x7 to help you get leads. Chat Support from real people to help escalate customer tickets and other queries. We will also maintain a strong, long-lasting relationship with your customer. This chat widget is fully customizable and comes with premium features at no cost. Our Chat Software includes Multilingual Support, High-Load Dashboard, Secure encryption, and Much More. Chat Outsource offers two types of pricing modules: Agent-based pricing (Agent Pro and Agent 24X7 Packages), and Chat-based pricing. These packages are all tailored to guarantee 100% customer satisfaction and the lowest prices across all industries.

This dashboard saves time and allows you to see all the numbers you need in one place. Capture leads through Feedback forms, Live Chat, Notifications, or upload your own. To send relevant content and offers, set up automated and trigger-based emails. Segment your leads and remind your team to follow-up with them. Follow up with leads when necessary and convenient to capture lead conversions in the lead funnel. We will ensure that there are no duplicate entries when you import multiple leads books. Manual entries can be made or saved from Live-Chats. Smart targeting and exit popups can be used to capture anonymous visitors and convert them into leads. Visitors can be converted to customers and customers by offering support and increasing sales. Get feedback and support customers like a pro. Never miss a call. Keep customers happy. A custom-branded FAQ page will help you support customers on the web and mobile while you sleep.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

Convert your visitors into happy customers. Voice and video chats bring conversations to life. You can put a face on your business and give your answers a voice. Chat with web visitors live! The easiest chat app on the internet! Voice chat and video chat can be done from your browser. No installation required. helpdesk HelpDesk is automatically integrated with our live chat tool to keep your issues under control. Social Toolbars - Increase social media traffic Use Twitter and Facebook to integrate with our live chat app. helpdesk plugins Integrations made easy with your favorite apps or plugins. Web Analytics Mobile App Manage tickets and chat on the move with your mobile device.

You can improve your digital chat presence by using Screen Share, Video Chat, SMS Chat and other easy-to-use live chat software to reach customers. ChatBot Automation made easy. In just minutes, you can launch a chatbot! You can easily create custom-tailored ChatBot workflows from a browser, without needing any code. ChatBeacon Pro Digital Chat Platform includes a dedicated, hands-on ChatBeacon Account manager to help you reach your goals. Chat with your visitors to convert them into customers. Give your customers the interaction and service they deserve. A satisfied customer is a loyal customer. Support is key to keeping your customers happy. ChatBeacon allows you to respond quickly to any customer concerns or questions.

Use your existing Slack, HipChat, or Telegram service to chat with website visitors. Now it's time for your client communication to be integrated into your favorite chat app. You can customize almost anything. Multiple members of your team can join a conversation to communicate with clients and visitors. LinkedChat, a live chat service, is fully integrated into Slack and HipChat. It's as simple as that: you can chat with your website visitors using your existing Slack, HipChat and Telegram accounts. LinkedChat only promotes information that is of value to you: real inquiries from your visitors and communication. Your side will dictate what you write into Slack or HipChat or Telegram. The LinkedChat widget will display it on your website. It is important to distinguish your brand. We made it easy for you to customize every aspect of your widget. You can change the colors, text, and images in the widget.

One or more operators can monitor your website. As many operator accounts as you need and manage the websites they are allowed to monitor. Operators can chat privately among themselves. Monitor multiple websites to see where chat requests are coming. Multiple websites can be managed by one operator, while multiple operators can manage multiple sites. Our live chat software can be set up to meet your customer support requirements. Send an invitation to chat to website visitors and ask them if they need help. You can accept or decline the display as a floating image. Invites can be set up to send at a specific time or manually by the operator. You can choose whether to display a generic chat now image or a chat invitation box with the text you specify. This feature is very useful for sending personalized invites based on what your visitor is seeing on your website.

Venyoo can talk to site visitors even if you aren't online. There are no limitations on the chat's functions or the number of operators. Only pay for productive chat conversations. Venyoo will notify visitors about your company if they want to close your site right away. Venyoo chat allows you to chat with site visitors and also receive calls (callback). The widget can be easily customized to your task. It welcomes the client and offers his goods or services. Venyoo listens to the client and helps him clarify his needs.

Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.

Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.

LiveSupporti, a vital live chat service, connects your website to your clients and allows you to chat with your website visitors. It is easy to integrate LiveSupporti. Simply add one line to your website with your code snippet and you can start chatting with customers. You can receive offline messages from clients while you're away or start an email conversation right from your dashboard. All live chat messages are protected by SSL encryption. When a new message arrives, you will receive sound and visual notifications. You can see exactly where your chat requests come from. You can choose the colors and design the live chat widget to fit best on your website. This does not require any coding skills. This can be done easily via the chat settings page of your live support account.

Try all our features for free for 30 Days. Share the right information at the right time with your customers, in the moments that are most important to them. Live chat software allows you to communicate with your website visitors. You can also access real-time visitor analytics, contact history, and other details. These complementary tools provide insight into traffic trends, user experience and marketing campaign effectiveness. This information can be used to identify promising leads. Then, you can use the visitor alerts feature or trigger-based chat functionality, to capitalize on your most qualified prospects. This will result in more sales for your company. To have better conversations, you can use visitor analytics and your contact history. Pure Chat is ideal to help advanced sales and marketing teams connect with customers throughout their customer lifecycle using data and insights from chat conversations.

Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts.

UserStak allows you to add a live chat widget to your website for Customer Service and Live Chat. FAQ help is also available. You can get started in just 5 minutes and answer customer questions with an easy-to-use customer ticketing platform. It is a great way to give customers the assurance they need, especially when they are considering purchasing. The live chat software for websites by UserStak allows you to engage visitors and collect leads from them while they are still on the site. Your website and portfolio site are the best way to get clients as a solopreneur. Hot leads can be converted by a chat widget. Customers are your top priority as a startup. Chatting with them is the best way to do this.

Sign up quickly and then add some JavaScript to your HTML section. The chat widget will work instantly. We also offer plugins for most popular CMS tools. It's now easier than ever to use live chat. Adding live chat to your website will instantly increase sales and customer satisfaction. IMsupporting allows website visitors to chat with support staff or sales personnel via a chat platform. Our 100% web-based software allows you to add a chat support feature to your website. This will allow you to instantly start communicating with your visitors in real-time. Support multiple customers at once through an affordable communication platform to lower your average interaction cost per client. Reduce the strain on traditional phone support systems and make your staff more efficient.

Click2Magic's live chat service allows businesses of all sizes to engage their customers. It offers live chat that allows you to engage your customers. This software allows you to monitor customer behavior and patterns. Expectations and needs of the customer are what you need to work with. Click2Magic can be integrated across web and mobile apps as an instant chat widget to address all client-customer issues. It can be used for sales. This customer support chat software allows you to chat with customers via its seamless features.

SocialBoost Live Chat makes customer support more efficient and effective. Start a conversation and turn your visitors into happy customers. SocialBoost Live Chat makes it easy for visitors to communicate with you. You can start a conversation with visitors at the right time, the right place, and in the right way. You can share your inbox with your teammate, exchange ideas, talk in depth via chat or quick-call, switch to shared screens, track and track your tasks -- all this helps you to centralize communication and engage support at scale. Chatbots can be used to promote new products and special offers. Chatbots can help you promote new products and offers.

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

Chat with customers via live chat to give your brand a voice. Use proactive chat to reach customers and increase your chances of high-value engagement. Your customers are not clones. You can create an individual experience for each visitor using advanced analytics and visitor targeting.

With Consolto, it’s easy to simplify, organize and enhance your remote interactions. Our advanced video chat platform makes your remote meetings feel closer than ever by delivering powerful customization and personalization capabilities. Consolto makes video chat seamless with clients! No need to download or install anything. All you have to do is go right there! You can also add text chat and appointment scheduling to create a fully-featured virtual workplace from anywhere you are. Consolto offers additional features like screen sharing, site analytics, and social messaging, making it a complete communication tool for consultants, sales, and support teams. Make your remote interactions come to life with Consolto! Advanced video chat capabilities are just the tip of the iceberg--with Consolto, you get everything you need to transform your home office into a fully-featured virtual office. From payment, scheduling and customization to white labeling, two-way screen sharing and more, we’ve got you covered!

GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.

Higher conversions Interactive chats are more likely for customers to interact with your website. Delight Customers Use interactive question templates, gifs, and native language to delight your customers. You are always available 24x7 Even if all your sales reps are on vacation or asleep, you can still collect leads. Don't let your business go to sleep. Purchases at a Discount Engage each visitor to make every dollar of your advertising dollars count. Bot does not require human interaction.

Chatting with website visitors is the best way to help customers. It's faster than email and more efficient than phone. Live Chat 3 is the best way to make sure your customers are not frustrated. Live Chat 3 is optimized for mobile devices. Log in and answer any questions you have from any smart mobile device. You can even get fully native apps for iOS or Android included in your license. Operators are always available to clients via email, push, and text reminders. We integrate three SMS services Twilio and Plivo with Nexmo. Or you can use the free email reminder. Live Chat 3 can be integrated into any website, including the group chat. You can also customize it to fit your web design. Live Chat 3 widgets can be fully mobile optimized and are responsive for all screen sizes. Modern and fast for customers and operators

Askly is the best tool for automated, high-quality and multilingual customer service. A well-designed workspace that allows for smooth conversations. It also includes visitor data, analytics, tools for team collaboration, and more. Never miss a chance to encourage more customers to checkout without spending money on retargeting ads. Bring your website, Facebook and Instagram messages to Askly. Respond from one place and on any device. Automate and streamline customer service with real-time translation and quick replies. Askly is the only chat with premium features and full localization, allowing visitors to trust your website and team. Askly opens automatically in the preferred language of your customers and offers real-time translation. Askly was designed to encourage more people to complete transactions on your site by detecting exit intentions and providing personalized offers. Assign conversations, add tags, use internal chat and track the performance of your team.

Improved communication with customers Our customer-centric products allow you to provide personalized support. Live chat, knowledge websites, shared inboxes and knowledge websites. All in one intuitive platform. All for teams of any size. We believe that the secret to the most loved companies is the customer at the center of everything they do. The shared inbox allows for powerful collaboration between your team and your customers, but feels exactly like email to them. It makes it easy for any member of your team to manage FAQs or knowledge base content. So customers can help themselves. Enchant Messenger is just one click away. Chat, knowledge base and contact form. All in one place. You can get valuable insights that help you identify trends, improve your team performance, and increase customer happiness. Your team can become a happiness machine. Easy setup, free for 30 days!

To increase revenue, customer satisfaction, and brand loyalty, connect your virtual and in-store experiences. Your online customers can shop in-store from the comfort of their own homes. Online selling is a great way to bring your in-person sales. Help customers find the right product, recommend complementary products, and walk them through checkout. High-quality video chat, text chat, chatbots and cobrowsing are all available on one platform. Customers love the online service, product advice, and knowledge you offer. To provide a seamless customer experience, connect your virtual and in-store shopping. Create an immersive experience that increases conversions, and average order value. High-definition video allows you to see your product up close and personal.

Get up to 45% more leads from your website. Join over 5,000 happy businesses around the world who use Juvo Leads to expand their business through their existing website traffic. Our capabilities solve problems in lead generation. Based on your specific qualification rules, human chat agents convert website visitors into qualified leads. All phone calls can be tracked and (optionally) recorded. Know where your website visitors are coming from before they call. Visitors can text your business. Our chat agents will answer all sms and convert them into qualified leads. FastDial allows you to track and improve your existing forms, so that your forms call you. Add to your agency's existing offering with high-upsell potential. A simple-to-use dashboard for leads allows everyone to view all leads in one place.

Brevo (formerly Sendinblue), the platform that helps build customer relationships through Email, SMS, Chat and more. The complete toolkit for converting one-time browsers to long-term customers. Beautifully designed email campaigns allow you to connect with contacts in their inbox. Send targeted messages to your customers. Brevo helps businesses build and grow relationships by automating marketing campaigns, transactional email and SMS messages. What makes Brevo different? Brevo is powered our world-class team of customer happiness experts and we offer pricing that will make you smile. Our platform offers a comprehensive suite of services in a single, easy-to-use solution. Happy Sending!

Implement ACD model including saturation, priority, sequence, priority and others to ensure customer service skills and efficiency are maintained. This will improve visitor satisfaction. Automated identification of frequent visitors. Quickly access visitor's information and past conversations. Agents will be able to quickly understand the key information of customers, thereby improving communication efficiency. Live800 has automatic process design. Agents can switch chats easily when they are dealing with multiple visitor conversations. Agents can quickly send visitors to Live800 by simply putting a large number frequently-used text, links, and files into the Live800 Frequent Response Suggestion Box. Live800 intelligently associates the answers with the text inputs of agents. You don't need to take a needle from the sea.

Conversational commerce platform for auto dealers. Your website and Facebook can provide a complete car-buying experience. Customers can search your inventory and send questions via messenger, text and live chat. To increase customer satisfaction, we must all work together. You can join live conversations to build a relationship with your customers. To create a personalized experience for customers, highlight your best offers and show them based on visitor behavior. High quality leads from the bottom of your funnel that are ready for conversion into sales. Turn us on and watch as the leads pour in to your CRM.

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

Smallchat allows you to have conversations with your visitors and convert them into customers. Smallchat runs within your Slack team. There is no need to download additional software. Chat with your website visitors and your team members from one place. Each conversation creates a new thread that allows your team to manage it all from one location. Smallchat can be customized with simple styling that allows you to seamlessly integrate with your brand. You can track the number of interactions that you get month to month. To find out how your business is doing. Get the conversation started Engage visitors with custom trigger messages. Smallchat is a single tool that can be used to automate your workflow. Slack allows you to bring all your communication together.

Livechat boosted chatbots will delight your customers 24*7 Increase your leads. Engage customers via Facebook, Whatsapp and SMS. You can create chatbots with simple spreadsheets and little programming. Modify a pre-built chatbot template and make your own. Slack and Mattermost allow you to communicate with your website visitors or phone leads. There are no new apps to install, and your team can also collaborate. You can provide complete support to customers with Hybrid.Chat’s intelligent bots. From booking more demos to helping customers with their questions, to selling your products efficiently and effectively to supporting them in their everyday needs, Hybrid.Chat's intelligent bots can do it all. The bot can do it all! Customers can also upload files, such as resumes, and submit receipts. This makes it an integrated solution. Hybrid.Chat makes it easy to engage users on any platform, including a website, Whatsapp Messenger, Facebook Messenger, Facebook Messenger, or Landing pages. You can also talk to unlimited clients via Slack and Mattermost.

Phone Numbers Worldwide + Chat with Customers + Team Communication in one Free App. You can have your own local number in any country or city worldwide. Visitors to your website will be more likely to trust you and increase their sales if they have a local number. It's possible to get it free of charge if you also use our chat function on your website. Otherwise, prices start at $1.79/month. Calls can be answered free of charge in our new apps, or forwarded to any location worldwide at the same cost as a local call. Globalization and entrepreneurship are key drivers to making the planet a better place. We hope to make a difference by empowering entrepreneurs in remote parts of the world with communication solutions that reduce distance and level the playing field. Around 160,000 of the 170 countries that signed up have become paying customers.

You can train our AI chat by providing it with your website URL or PDFs. Watch as it seamlessly digests your information to deliver human-like answers to brand-specific questions. No more canned responses. Activate an AI human who will have a warm and impactful conversation with your customers in real-time, using hundreds of text to speech voices that feature all popular languages. Engage your visitors with live, real-time conversations to provide instant support and assistance. Add unlimited employees to handle large volumes of inquiries, provide personalized experiences, and increase customer satisfaction. Use our library of templates that are already done for you to get started and launch your chatbot in a matter of seconds. No technical knowledge is required. Analyze and track chat history, traffic data and analytics. Data-driven optimizations allow you to see what customers say and increase revenue and ROI.

Live Chat allows you to talk to your website visitors. Unified Communications: Features that make your life easier Multiple channels such as WebSite, Facebook, Twitter can be answered in unified inboxes. Quick Reply. Quick Reply. Simplified reporting. Simplified Reporting. You can close deals directly in the solution. You can make more sales by leveraging real-time conversations. The solution can even collect data offline so you can contact them later. Productive Dashboard. Our dashboard was created to increase productivity for your agents. You can create as many agents you like during the pandemic. There are no restrictions. Integrations Integrate with whatever you need! ChatKlink provides integrations as well as API and Webhooks to allow you to connect to whatever you need.

Ngage has been featured on over 8,000 websites in many industries. It is a live chat platform that offers a personalized experience that converts visitors into clients. We help prospects build a relationship with you business through discrete exchanges. We quickly capture and forward important information to improve your intake and sales processes. You can increase website conversions at a low price. Before visitors can navigate away, we greet them politely. Our highly-trained operators interact and collect information from visitors. We take the conversation and connect the visitor to your team. Ngage helps you connect with potential clients and improves your conversion rate.

Live chat that sells for you. Live Chat is a customer support tool. We want to change your mind. Engage customers in real-time before they get stuck, or leave. Train bots to answer common customer queries. Target customers based on their behavior and history. Automate common scenarios to engage shoppers 24x7. You have the power to influence and help your customers throughout their buying journey. Every customer conversation is automatically enhanced with activity trails from the current session as well as historical transactions. It responds to customer queries within seconds. Features such as Proactive Messaging and Live Shopper Insights help to identify live shopping sessions that have the highest revenue potential. All of our powerful features can be accessed via a simple graphical interface. Zero programming skills required. Shopify's Deep Integration automatically powers your store as soon as the app is installed.

LiveAdmins is a leader when it comes to providing live chat software solutions that enhance online visitors experience, customer satisfaction, and the bottom line for businesses of all sizes. Our solutions are available to more than 10 industries and 8 time zones. They are completely customizable and easy to set up. Increase online conversion rates, which in turn increases revenue streams. Improves customer experience online by bridging the gap between businesses and consumers. High-skilled operators and BI-driven software allow you to better understand the needs of your customers.

Connect with your customers through a conversational platform that allows for multi-channel communication. Connect with site visitors using voice, live chats, two-way texts, video, social messaging, and more. Works on any website and can increase conversion rates up to 75% Add a virtual phone system and a business line to your personal phone by using our mobile application or web portal. Set up IVR, create your call flow, and enable call-forwarding to ensure that no customer calls are missed. Connect with your customers by sending SMS text messages. It's convenient and easy - clients can send text messages from your website by using Voizee widget, and you can take over from there. Centralize all your customer conversations in one dashboard, regardless of the channel.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Manage all your customer service from one place. Connect with your customers via WhatsApp, Facebook Messenger, Telegram, email and web chat on your website. Chatbots can help you scale your customer service. Automating customer questions can reduce costs and response time. Turn website visitors into satisfied customers. Contact customers via their preferred channel for sales or support. A complete customer service platform to delight customers and drive sales. From a dedicated inbox, you can respond to customer questions on any channel. Automate the routing of tickets to the correct teams for faster resolution. Message templates can help you save time when answering customer questions. You can see what channels your customers prefer and the issues they are experiencing. You can also measure how well you are serving them. All tickets are assigned to teams and placed in one inbox. This allows you to build profiles and prevent customers from repeating their issues.

Nuance Live Assist is more than a live chat service. We make it easy for customers to connect to agents with the right skillsets to address their needs efficiently. We also provide AI-powered support throughout the engagement, to help agents increase customer satisfaction. With asynchronous conversations, you can give your customers more control over the journey. Reduce wait times, agent idle time, as well as shrinking contact center costs. To increase upsell and cross-sell opportunities, empower agents with timely, relevant information, including information from third party systems. Customers can have engaging digital experiences that work around their schedules and result in quick, effective resolutions. Agents can gain proactive customer insights that are timely and relevant to enhance service outcomes and sell more opportunities.