Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

The online chat feature on the website boasts the highest customer satisfaction ratings compared to other service options like email or telephone communication. By utilizing engaging prompts and initiating chats, you can encourage your visitors to interact with your representatives. Analyzing customer profiles enables you to understand their needs and preferences more effectively. Equip yourself with a comprehensive suite of tools designed for productive interactions with your clients, enhancing your sales capabilities through valuable functionalities such as screen tracking, helpful suggestions, and adjustable forms. We are firm believers that a beneficial consultation should be complemented by an attractive offer for both you and your client. You can recommend products during the chat and even streamline the purchasing process right there. Gathering feedback from your customers allows you to refine your services and increase their satisfaction. The customer information collected by Nice Chat empowers you to transform occasional shoppers into loyal and satisfied clients, thereby fostering long-term relationships. Moreover, consistently engaging with your clients can lead to improved retention rates and higher overall satisfaction.

Description

Experience all of our features at no cost for a full 30 days, enabling you to deliver the right information at crucial moments for your customers. Implement live chat software to engage with your website visitors, while gaining valuable insights from real-time visitor analytics and their contact history. These integrated tools provide a comprehensive view of traffic patterns, user interactions, the success of marketing initiatives, and much more. Additionally, this data can help you pinpoint promising leads; you can utilize the visitor alerts feature alongside trigger-based chat options to effectively engage with your top prospects, ultimately boosting your sales performance. By enhancing your conversations through visitor analytics and detailed contact history, you create more impactful interactions. Pure Chat is perfectly suited for sophisticated sales and marketing teams eager to engage with their website visitors at every stage of the customer journey, making the most of the insights derived from chat interactions and user activities over time. This holistic approach not only fosters better customer relationships but also drives significant business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WordPress Yes 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Insightly No 
Keap No 
Magento Yes 
OpenCart Yes 
PrestaShop Yes 
Raklet No 
Revamp CRM No 
Routee No 
Squarespace No 
Stackreaction No 
Weebly No 
Wufoo No 
Zapier No 
tradeit No 

Integrations

Shopify Yes 
WordPress Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Insightly Yes 
Keap Yes 
Magento No 
OpenCart No 
PrestaShop No 
Raklet Yes 
Revamp CRM Yes 
Routee Yes 
Squarespace Yes 
Stackreaction Yes 
Weebly Yes 
Wufoo Yes 
Zapier Yes 
tradeit Yes 

Pricing Details

$17 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nice.Chat

Founded

2016

Country

Estonia

Website

nice.chat

Vendor Details

Company Name

Pure Chat

Founded

2012

Country

United States

Website

www.purechat.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

ReadyChat Reviews

ReadyChat

Elm Street Technology
CareColl Reviews

CareColl

Intellial Solutions
CCIChat Reviews

CCIChat

Cyber Cast International
Text Reviews

Text

Text Inc.
CareColl Reviews

CareColl

Intellial Solutions