Alternatives to Netcracker

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Wavelo, part of Tucows, delivers a cloud-based OSS/BSS platform designed to revolutionize how communication service providers manage technology and operations. Its comprehensive suite covers provisioning, billing, subscription management, and mobile and internet access, providing the flexibility operators need in a fast-evolving market. Wavelo’s platform connects diverse business and operational systems, enabling seamless integration with legacy infrastructure to create unified workflows. This connectivity allows operators to adapt quickly to network innovations and digital transformation initiatives. By streamlining complex OSS/BSS processes, Wavelo improves operational efficiency and reduces time-to-market for new services. The platform supports scalable growth while enhancing the end-user experience with reliable and responsive service management. Wavelo’s cloud-native design ensures resilience, security, and scalability. Globally trusted by communication providers, it empowers organizations to simplify operations and accelerate innovation.

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Newstar stands out as a premier cloud technology firm dedicated to navigating the dual challenges posed by mobile and cloud technologies, enabling companies to successfully undergo digital transformation. By offering a range of services including cloud computing, managed cloud solutions, smart sourcing, and innovative cloud strategies, we create a competitive edge in this transformative landscape. We take pride in our role as your trusted cloud solutions partner, delivering exceptional value through industry-specific innovations and customized approaches. By integrating artificial intelligence with human expertise, we provide a unique advantage, allowing businesses to selectively acquire top talent and operate intelligently. Initiating a world-class digital transformation starts with our cloud computing offerings, so take the leap today. Newstar collaborates with enterprises, mid-sized companies, and startups alike, empowering them to leverage mobile and cloud technologies for effective digital transformation. Our cloud computing services are designed to help organizations across various sectors flourish in today's digital economy, ensuring they remain competitive and adaptive in an ever-evolving market.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Engage, Maintain, and Satisfy Subscribers with BeQuick BSS/OSS for Mobile. Elevate your service confidence and ensure customer satisfaction through streamlined account management. Facilitate a user-friendly environment where customers can easily oversee their accounts. Proactively connect with subscribers to boost sales opportunities or remind them about essential account details. Transform your billing support system into a powerful asset, eliminating the need to rely on outdated systems for accurate billing. Gain clarity on the charges your subscribers incur for your products and services, and trust that your invoices and statements reflect precise information, enabling you to deliver exceptional customer service effortlessly. By implementing these strategies, you not only enhance customer loyalty but also create a seamless experience that sets you apart in the market.

The Mavenir Digital Enablement (MDE) platform empowers Communication Service Providers (CSPs) to innovate without constraints, swiftly adapt to market changes, and effectively capitalize on new business models associated with 5G technology. This advanced, cloud-native digital Business Support System (BSS) facilitates the effortless creation of new 5G digital services and aids in the transformation of existing networks by incorporating essential charging and mediation capabilities, while also providing the tools to craft a digital marketplace that integrates products and services from various industries into cohesive offerings. MDE leverages a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, allowing it to function as a full-fledged BSS or as a supplementary digital overlay to existing legacy systems, thus ensuring minimal risk and disruption during implementation. By utilizing BSS digital overlay solutions, CSPs can significantly enhance their profitability in the evolving landscape of 5G. Moreover, this flexibility not only streamlines operations but also enriches customer experiences, positioning CSPs for greater success in a competitive market.

In response to the constantly evolving demands of consumers, telecommunications companies must embark on a strategic transformation to thrive in the digital economy. To achieve this, they must quickly innovate, introduce new services, and facilitate seamless integrations to enhance customer satisfaction. Prodapt is dedicated to assisting telcos in revamping their IT operations through cutting-edge technologies, paving the way for them to evolve into Digital Service Providers (DSPs). Our OSS/BSS transformation solutions empower Communication Service Providers (CSPs) to adopt agility and prioritize customer needs, significantly enhancing their capability to launch new products and services swiftly. The challenges brought about by the global pandemic have hastened the necessity for digital transformation within the CSP landscape. In light of this situation, CIOs are leveraging the growing potential of advanced technologies to tackle the unique challenges that have emerged due to the pandemic, ensuring their organizations remain competitive and resilient. The ongoing digital evolution reflects a broader trend in which companies must continuously adapt to new realities and expectations.

Csmart Digital BSS is a comprehensive, cloud-native platform built to revolutionize the telecom industry by enabling telecom service providers to drive 5G transformation. The platform combines three integrated suites—Innovate, Activate, and Operate—to automate and optimize customer acquisition, service fulfillment, and other critical business functions. With its AI-powered tools and support for microservices architecture, Csmart allows for seamless integration with existing systems, empowering telecom providers to innovate rapidly, improve customer engagement, and streamline operations. Csmart’s flexible deployment options (on-premise, cloud, or hybrid) and compatibility with TM Forum Open APIs enable businesses to adapt the platform to their unique needs. The platform's capabilities include reducing CAPEX by 30%, launching new services within 100 days, and enhancing operational efficiency by automating up to 40% of manual processes. It also boosts revenue through intelligent upselling and improves customer experience via AI-powered self-service tools. By enabling rapid deployment and offering a full-stack solution, Csmart empowers telecom operators to seize new revenue streams, particularly in the rapidly evolving 5G ecosystem.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

Auris delivers straightforward and cutting-edge cloud-based OSS/BSS core digital platforms designed for Service Providers, allowing them to capitalize on overlooked opportunities within the digital economy. Established as a reliable partner in 2002, Auris provides comprehensive solutions that allow its clients to concentrate on their core business operations. By merging technological expertise with business acumen, Auris operates seamlessly as a cohesive unit. Additionally, Cima Connected Life offers healthcare organizations a versatile platform to effectively manage patient care in the most preferred and economical setting—their own homes. This approach not only enhances patient satisfaction but also contributes to overall healthcare efficiency.

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

CANVAS, a solution from 6D Technologies, is an all-encompassing Digital Business Support System (BSS) that is ready for 5G and designed with a customer-first approach, empowering Communication Service Providers (CSPs) to turn operational costs into revenue while effectively addressing customer needs in real-time, all while offering a complete view of the customer. This sophisticated Digital BSS platform streamlines business models and fosters diverse revenue streams, paving the way for upcoming innovations in 5G, IoT, AI/ML, cloud technologies, and big data analytics. Why Choose Digital BSS for Your Digital Transformation Journey? - Cloud-native Digital BSS with 5G Capabilities to Enhance Operational Monetization - An Open Ecosystem Featuring TM Forum ODA Compliant Open APIs - AI/ML-Driven Analytics for Enhanced Decision-Making Processes - Comprehensive CRM Offering a Unified Customer View and Tailored Support - A Converged Platform Designed to Drive Revenue Growth The CANVAS suite, a state-of-the-art Digital BSS, empowers CSPs to deliver AI-enhanced, scalable, cloud-native customer experiences, facilitating the monetization of operations while supporting innovative business models that are vital for future growth. This cutting-edge solution not only addresses current market demands but also positions CSPs to thrive in a rapidly evolving digital landscape.

You can transform your relationships with clients, partners, and employees by moving to Industry Cloud. Enxoo offers industry-specific digital transformation platforms that are based on our industry knowledge, tech skills, and years of experience. This will automate all your critical business processes. The "Industry" element refers to ready-made solutions for the telecommunications industry. Our industry-specific solutions, products and professional services provide expertise. Our Industry Cloud platform is a unique combination Salesforce + Enxoo Communications. This scalable solution allows you to quickly implement productized features and functionality at a high security level. Our agile project delivery model allows us to communicate effectively with customers and build a one-team spirit. Customers can rely on our experienced and skilled teams to support them at every stage of their digital transformation journey.

Since 2009 CloudSense has been helping ambitious services enterprises to thrive in a digital-first economy by transforming sales to increase productivity and grow profitability. After 100+ successful CPQ implementations over 12 years, we have assembled a global team of over 150 solutions consultants who shape every client engagement for success. Our team couples deep industry knowledge with CPQ domain experience, setting CloudSense apart in terms of achieving business outcomes. We leverage a clear and proven delivery methodology that can adapt to meet the specific business goals of every customer. We guide our customers through the challenges and pitfalls of digital transformation, helping them minimize risk and release value faster. Leading communications and media providers including BT, Telstra, Informa and Spotify use CloudSense’s portfolio of applications to streamline the entire customer lifecycle, providing a better customer experience while improving business performance. To learn more about how CloudSense’s CPQ and Order Management solutions can help your business deliver sales transformation, speak to one of our experts today, or visit cloudsense.com

Our innovative software revolutionizes your organization by fostering a fast-paced, service-oriented atmosphere through the integration of digitalization, automation, and orchestration. Traditional automation strategies tend to emphasize the mechanization of tasks, which generally only encompasses about 10% of your team's overall time and effort. The remaining 90%, which involves analysis, decision-making, and management, often confines your personnel within outdated processes. Your domain experts will empower Cortex to skillfully orchestrate successful outcomes within automated workflows. Additionally, Cortex will persist in its collaboration with your specialists through robust exception management, guaranteeing continuous alignment with your business operations. By embracing truly self-managing and self-healing automated operations, you will benefit from digital services that adeptly handle all exceptions, failures, and challenges that may arise, ultimately leading to enhanced efficiency and effectiveness for your organization. This holistic approach ensures that your teams can focus on strategic initiatives rather than being bogged down by routine tasks.

Regardless of the sector, whether established or a new player, organizations need to swiftly introduce, learn from, and expand their digital service offerings to remain competitive, foster brand loyalty, and sustain a long-lasting consumer base in B2C, B2B, and B2B2X contexts. However, transformation is not instantaneous; it requires a balance between speed to market and maximizing revenue from existing services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform that facilitates the launch of new digital services and allows companies to engage effectively in the federated digital economy. Furthermore, it enables a gradual transition to a business model that significantly lowers operational costs, fully digitizes both front and back offices, and integrates both new and existing digital services into a cohesive customer relationship. Organizations can migrate subscribers from outdated systems to Ascendon at their own pace, ensuring they have all the necessary capabilities to support a comprehensive digital services initiative without the need for additional infrastructure. This approach empowers businesses to innovate while maintaining operational efficiency.

Explore how The Layer aids top Telecom and IT firms in their digital transformation endeavors by offering a distinctive combination of tailored software solutions and expert services. Its secure, cloud-based platform, available from any location, is crafted to empower Telecom and IT enterprises to enhance revenue and boost customer retention. Experience the advantages of a unified interface that provides a comprehensive view of all your data while allowing seamless access to customer accounts within a single, robust system. Retain your clientele and maximize current revenue channels by utilizing valuable insights into customer accounts and their purchasing habits. This platform facilitates cross-selling and upselling opportunities while ensuring rapid lead-to-order cycles. Transform your data into crucial information through real-time KPI reporting and dashboards, enabling you to make better, more strategic business choices. Additionally, The Layer's innovative solutions ensure that your organization remains competitive and agile in a rapidly evolving market landscape.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

Nokia's innovative OSS portfolio, combined with its 5G Future X network framework and digital value platforms, empowers Communication Service Providers (CSPs) to exhibit digital-native characteristics and engage in more independent decision-making processes. This advanced OSS facilitates a transition from isolated operations to a dynamic, integrated lifecycle management approach featuring automated capabilities. It is meticulously crafted with a focus on automation, intelligence, and closed-loop service lifecycle management to ensure an outstanding OSS experience. The path to adopting this new OSS represents a significant transformation, merging standalone capabilities and enhancing the consolidation of operations with assurance, shifting from a focus on networks and services to a customer-centric and business-oriented model, ultimately achieving zero-touch automation. By unifying operations, the new OSS paves the way for the support of cutting-edge digital services, the development of new value chains, and the establishment of partner ecosystems, making it a cornerstone for future advancements in the industry.

Seamless OS, developed by Telness Tech, is an innovative cloud-based BSS/OSS telecom platform that simplifies the complexities traditionally associated with telecommunications by integrating core functions such as billing, customer operations, service activation, and network-agnostic management into a single, automated system aimed at facilitating rapid digital-first mobile service deployment. This platform empowers businesses to create their own branded mobile operations with features that accommodate both prepaid and postpaid offerings, eSIM and travel eSIM solutions, mobile applications, payment processing, regulatory billing and taxation, as well as comprehensive management of the subscriber lifecycle through modular APIs and webhook integrations. Furthermore, its built-in artificial intelligence and agentic functionalities streamline workflows, enhance customer support, and automate operational processes, all of which significantly lower overhead costs and ensure that services are prepared for the future landscape dominated by AI technologies. The flexible, modular design of the platform also allows operators to customize, bundle, and promote various products including data packages, devices, and additional value-added services, making it a versatile choice for modern telecommunication needs. As a result, Seamless OS not only optimizes operational efficiency but also positions telecom providers to better respond to market demands and consumer preferences.

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

Discover a robust SaaS platform designed to give you a distinct competitive advantage. Accelerate the delivery of customized products, enhance service efficiency, and optimize your business processes. This platform supports a digital-first approach that transforms how you connect and interact with customers, including consumers, producers, and agents, throughout every phase of the policy lifecycle. The Accenture Life Insurance & Annuity Platform (ALIP) has demonstrated its capability in assisting organizations to adapt to the rapid pace and flexibility required by today's market. We are at the forefront of this change, leveraging our expertise in innovation, research and development, cloud technologies, and continuous investments to empower carriers like you to achieve digital transformation and operational excellence that fosters customer satisfaction and profitability. With ALIP, you gain access to one of the most advanced, fully customizable, and feature-rich solutions available, ensuring that you stay ahead in a competitive landscape. Ultimately, this platform not only enhances operational efficiency but also paves the way for long-term growth and success in your business.

Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.

The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.

Digitalization stands out as one of the most influential catalysts for change in our era. Emerging technologies, including SDN/NFV, artificial intelligence, 5G, and the Internet of Things, are driving significant transformations across a wide range of sectors and enterprises. It serves a dual purpose by not only altering traditional operational methods and core services but also by heightening the demand for industry outputs. As organizations embrace virtualized and software-defined infrastructures while gearing up for growth in the digital marketplace, the importance of automation becomes clear for optimizing and reimagining operational frameworks. Embark on your path towards achieving closed-loop, zero-touch operations and orchestration that leverages real-time data insights. The Ericsson Automated Network Operations portfolio elevates the capabilities of telecom operational support systems to unprecedented heights, marking a new era of efficiency and innovation in the industry. This evolution in operational management signifies a crucial step towards fully realizing the potential of a connected world.

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

We are dedicated to delivering top-notch service and essential support to enable our clients to function at peak performance and maintain a competitive edge in their industry. Should you have any inquiries, please feel free to reach out to us. I-CONN is designed to meet the changing demands of modern Telecom Service Providers. Our all-encompassing and integrated solution, equipped with advanced features and functionalities, addresses the intricate billing landscape effectively. The I-CONN™ system represents a cutting-edge approach, built on the most recent advancements in software technology and user interfaces to ensure swift implementation for our users. Unlike traditional setups that require specific local installations, it operates seamlessly through standard web browsers such as Internet Explorer, Firefox, and Google Chrome, providing the convenience of a desktop application without the associated limitations. This flexibility allows businesses to adapt quickly to new challenges and opportunities in the marketplace.

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

TelcoEdge offers a flexible, cloud-based software solution tailored for mobile network operators, MVNOs, and various digital service providers seeking to upgrade outdated systems for accelerated growth. Their API-centric and compatible software enables quicker service deployments, streamlines operations, ensures clear billing practices, and tackles issues such as market responsiveness while enhancing the experiences of MVNO customers. This innovative approach not only meets current industry demands but also positions clients for future advancements.

TierOne offers a platform that empowers communication service providers to transform their business through service assurance. We are unique in our ability to understand network failures across multiple domains, and the impact they have on each customer in real time. We ensure that each impacted customer receives an automated workflow in real-time driven by the user. We've helped numerous organizations over the years, including some of the largest and most diverse B2B services providers in the world. Discover how TierOne has revolutionized the operations of real-world companies by exploring our case studies. Are you ready to experience the TierOne Difference? Contact us today, or visit Tieroneoss.com.

Tecnotree's Digital Convergent Billing System (DCBS) serves as an integrated revenue management solution aimed at merging diverse business assets into reusable elements, facilitating the development of new business models that cater to the increasing demand for innovative services. This comprehensive convergent platform allows the management of both traditional and next-generation services, empowering Communication Service Providers (CSPs) to maintain a complete overview of all subscribed services utilized by customers, ultimately leading to inventive monetization strategies. With DCBS, CSPs can efficiently handle a combination of services from their own offerings as well as those from partners. The system offers real-time charging capabilities, which guarantees precise billing consistently while accommodating a wide array of flexible payment methods. By enabling the monetization of all customer segments across different business lines and service types on a singular platform, CSPs can streamline outdated legacy systems that were previously reliant on various network components. Furthermore, this approach enhances operational efficiency and supports the rapid adaptation to market changes, ensuring that CSPs remain competitive in an evolving landscape.

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

MobiLytix™ Real-Time Marketing is an AI-driven platform for managing real-time interactions and automating multichannel marketing, designed to yield significant results for customer value management (CVM) marketers. The MobiLytix™ Rewards (MR) platform serves as a comprehensive engagement marketing solution, focused on developing promotional campaigns and loyalty initiatives based on rewards. These initiatives are specifically crafted to help organizations meet their business key performance indicators (KPIs) throughout the consumer journey. Additionally, Comviva’s MobiLytix™ Digital Marketing functions as a holistic automation platform for customer engagement, providing dynamic and tailored experiences across various digital platforms. To effectively drive customer interaction on these digital channels, it is essential to deliver content that resonates with users and is timed perfectly for maximum impact. Engaging customers through well-timed and relevant content can significantly enhance their overall experience and foster loyalty.

Seamless Distribution Systems (SDS) is a Swedish technology firm specializing in software platforms and services tailored for digital sales and distribution through mobile operators within developing markets. The company has a presence in over 50 regions across Africa, Asia, the Middle East, Europe, and North America. Annually, SDS platforms facilitate an impressive 15 billion transactions, collectively valued at over $14 billion. Among its offerings is ERS 360°, an innovative recharge and dealer management platform designed to meet comprehensive sales and distribution requirements electronically. This platform allows for the construction of distributor and point-of-sale hierarchies with adaptable configurations, digitizes access points to eliminate the need for scratch cards, and delivers visibility at the transaction level. Furthermore, SDS's solutions boast active-active capabilities, ensuring stability and dependability while significantly minimizing downtime, thereby mitigating the risks of revenue loss and customer attrition during internet outages or power failures. This commitment to reliability positions SDS as a crucial player in enhancing digital distribution in challenging environments.

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

As a premier provider of tailored digital transformation solutions for intelligent enterprises, we boast 14 global hubs and a team of over 2,100 consultants. Our deep industry expertise, comprehensive supply chain knowledge, and consulting-focused methodology, paired with our unique accelerators, enable our clients to navigate and thrive amidst change. The pandemic has intensified disruption and change, revealing that even minor disruptions can create significant ripple effects throughout the market. In this evolving landscape, it is crucial for today’s supply chains to not only anticipate but also effectively respond to unexpected changes. Supply Chain n.0 offers a groundbreaking approach that lays a solid strategic foundation, ensuring end-to-end visibility, the integration of the right technologies, and the empowerment of employees to adapt and innovate. By leveraging these elements, businesses can position themselves for sustained success in an unpredictable future.