Alternatives to Netcracker

The Mavenir Digital Enablement (MDE) platform empowers Communication Service Providers (CSPs) to innovate without constraints, swiftly adapt to market changes, and effectively capitalize on new business models associated with 5G technology. This advanced, cloud-native digital Business Support System (BSS) facilitates the effortless creation of new 5G digital services and aids in the transformation of existing networks by incorporating essential charging and mediation capabilities, while also providing the tools to craft a digital marketplace that integrates products and services from various industries into cohesive offerings. MDE leverages a MACH (Microservice, API First, Cloud Native, and Headless frontends) architecture, allowing it to function as a full-fledged BSS or as a supplementary digital overlay to existing legacy systems, thus ensuring minimal risk and disruption during implementation. By utilizing BSS digital overlay solutions, CSPs can significantly enhance their profitability in the evolving landscape of 5G. Moreover, this flexibility not only streamlines operations but also enriches customer experiences, positioning CSPs for greater success in a competitive market.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

In response to the constantly evolving demands of consumers, telecommunications companies must embark on a strategic transformation to thrive in the digital economy. To achieve this, they must quickly innovate, introduce new services, and facilitate seamless integrations to enhance customer satisfaction. Prodapt is dedicated to assisting telcos in revamping their IT operations through cutting-edge technologies, paving the way for them to evolve into Digital Service Providers (DSPs). Our OSS/BSS transformation solutions empower Communication Service Providers (CSPs) to adopt agility and prioritize customer needs, significantly enhancing their capability to launch new products and services swiftly. The challenges brought about by the global pandemic have hastened the necessity for digital transformation within the CSP landscape. In light of this situation, CIOs are leveraging the growing potential of advanced technologies to tackle the unique challenges that have emerged due to the pandemic, ensuring their organizations remain competitive and resilient. The ongoing digital evolution reflects a broader trend in which companies must continuously adapt to new realities and expectations.

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

The emergence of hyper-connectivity and digital convergence is transforming the environment for both customers and businesses that offer communications and digital services tailored to modern lifestyles. Service providers are under mounting pressure to accelerate the launch of new offerings and consistently innovate while reducing costs to maintain their competitive edge in this rapidly evolving market. This challenge is prevalent across the entire industry, but it poses a particularly significant hurdle for smaller regional operators who, despite having a dedicated customer base, struggle with limited resources and face intensifying competition from larger Tier 1 players. To thrive, these providers must prioritize delivering superior customer experiences, which include real-time balance management and notifications, support for multi-channel ordering and customer service, as well as robust self-service options accessible via web and mobile devices. Ultimately, adapting to these demands is crucial for their survival and growth in an increasingly digital world.

Auris delivers straightforward and cutting-edge cloud-based OSS/BSS core digital platforms designed for Service Providers, allowing them to capitalize on overlooked opportunities within the digital economy. Established as a reliable partner in 2002, Auris provides comprehensive solutions that allow its clients to concentrate on their core business operations. By merging technological expertise with business acumen, Auris operates seamlessly as a cohesive unit. Additionally, Cima Connected Life offers healthcare organizations a versatile platform to effectively manage patient care in the most preferred and economical setting—their own homes. This approach not only enhances patient satisfaction but also contributes to overall healthcare efficiency.

You can transform your relationships with clients, partners, and employees by moving to Industry Cloud. Enxoo offers industry-specific digital transformation platforms that are based on our industry knowledge, tech skills, and years of experience. This will automate all your critical business processes. The "Industry" element refers to ready-made solutions for the telecommunications industry. Our industry-specific solutions, products and professional services provide expertise. Our Industry Cloud platform is a unique combination Salesforce + Enxoo Communications. This scalable solution allows you to quickly implement productized features and functionality at a high security level. Our agile project delivery model allows us to communicate effectively with customers and build a one-team spirit. Customers can rely on our experienced and skilled teams to support them at every stage of their digital transformation journey.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

CANVAS, a solution from 6D Technologies, is an all-encompassing Digital Business Support System (BSS) that is ready for 5G and designed with a customer-first approach, empowering Communication Service Providers (CSPs) to turn operational costs into revenue while effectively addressing customer needs in real-time, all while offering a complete view of the customer. This sophisticated Digital BSS platform streamlines business models and fosters diverse revenue streams, paving the way for upcoming innovations in 5G, IoT, AI/ML, cloud technologies, and big data analytics. Why Choose Digital BSS for Your Digital Transformation Journey? - Cloud-native Digital BSS with 5G Capabilities to Enhance Operational Monetization - An Open Ecosystem Featuring TM Forum ODA Compliant Open APIs - AI/ML-Driven Analytics for Enhanced Decision-Making Processes - Comprehensive CRM Offering a Unified Customer View and Tailored Support - A Converged Platform Designed to Drive Revenue Growth The CANVAS suite, a state-of-the-art Digital BSS, empowers CSPs to deliver AI-enhanced, scalable, cloud-native customer experiences, facilitating the monetization of operations while supporting innovative business models that are vital for future growth. This cutting-edge solution not only addresses current market demands but also positions CSPs to thrive in a rapidly evolving digital landscape.

Regardless of the sector, whether established or a new player, organizations need to swiftly introduce, learn from, and expand their digital service offerings to remain competitive, foster brand loyalty, and sustain a long-lasting consumer base in B2C, B2B, and B2B2X contexts. However, transformation is not instantaneous; it requires a balance between speed to market and maximizing revenue from existing services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform that facilitates the launch of new digital services and allows companies to engage effectively in the federated digital economy. Furthermore, it enables a gradual transition to a business model that significantly lowers operational costs, fully digitizes both front and back offices, and integrates both new and existing digital services into a cohesive customer relationship. Organizations can migrate subscribers from outdated systems to Ascendon at their own pace, ensuring they have all the necessary capabilities to support a comprehensive digital services initiative without the need for additional infrastructure. This approach empowers businesses to innovate while maintaining operational efficiency.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Optius Digital OSS offers a suite of pre-integrated modules that cater to Service Order, Service/Resource Activation, Provisioning, and Inventory Management across various network types including fiber, copper, wireless, and hybrid. Its advanced order orchestration and intelligent assignment capabilities guarantee that services are activated correctly on the first attempt. Developed by an innovative communications service provider with extensive operational expertise, Optius stands out as a contemporary solution. It delivers an all-in-one system that encompasses both software and services, streamlining aspects such as data management, processes, reporting, configuration, integration, testing, training, and maintenance under a single service umbrella. Furthermore, Optius seamlessly integrates with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) platforms. This comprehensive solution not only facilitates the digital transformation of your business but also offers flexible options for integrating with existing Back Office Support Systems (BSS) or utilizing partnered solutions. By choosing Optius, organizations can effectively enhance their operational efficiency and service delivery.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

Nokia's innovative OSS portfolio, combined with its 5G Future X network framework and digital value platforms, empowers Communication Service Providers (CSPs) to exhibit digital-native characteristics and engage in more independent decision-making processes. This advanced OSS facilitates a transition from isolated operations to a dynamic, integrated lifecycle management approach featuring automated capabilities. It is meticulously crafted with a focus on automation, intelligence, and closed-loop service lifecycle management to ensure an outstanding OSS experience. The path to adopting this new OSS represents a significant transformation, merging standalone capabilities and enhancing the consolidation of operations with assurance, shifting from a focus on networks and services to a customer-centric and business-oriented model, ultimately achieving zero-touch automation. By unifying operations, the new OSS paves the way for the support of cutting-edge digital services, the development of new value chains, and the establishment of partner ecosystems, making it a cornerstone for future advancements in the industry.

The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.

TierOne offers a platform that empowers communication service providers to transform their business through service assurance. We are unique in our ability to understand network failures across multiple domains, and the impact they have on each customer in real time. We ensure that each impacted customer receives an automated workflow in real-time driven by the user. We've helped numerous organizations over the years, including some of the largest and most diverse B2B services providers in the world. Discover how TierOne has revolutionized the operations of real-world companies by exploring our case studies. Are you ready to experience the TierOne Difference? Contact us today, or visit Tieroneoss.com.

The Optiva BSS Platform serves as a comprehensive solution for managing customers and revenue, effectively monetizing cutting-edge services while enhancing the overall customer experience. This platform empowers operators and MVNOs to leverage real-time billing, charging, and fulfillment, enabling them to stand out from their competitors and optimize their profitability. Supporting a range from 2G to 5G on a unified platform, it equips operators with the necessary tools to provide an advanced and tailored user experience in a cost-efficient manner. Unlike traditional billing systems, the Optiva BSS Platform is a pre-integrated solution that facilitates real-time storefront provisioning, monetization, and promotional activities across various services. Built for the cloud, it can be implemented in both public and private settings, offering rapid deployment and reduced total cost of ownership. Moreover, this suite comprehensively addresses all monetization needs of service providers, ensuring they can adapt to the ever-evolving telecommunications landscape. With its innovative features, the Optiva BSS Platform positions itself as a vital asset for any forward-thinking operator aiming to succeed in the digital economy.

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Introducing a cloud-centric solution for managing connectivity, devices, billing, and core networks, featuring adaptable deployment options that facilitate the swift initiation of IoT projects while minimizing total cost of ownership and accelerating time-to-market. Utilizing cutting-edge technology for the separation of user and control planes, our services provide remarkable flexibility through a globally dispersed network of local packet gateways. This solution is specifically tailored to cater to the requirements of narrowband, battery-powered device-to-cloud applications. It encompasses a comprehensive business suite aimed at mobile operators, IoT service providers, and the broader IoT connectivity sector. Our Business Support System features a groundbreaking multi-tier billing and rating framework, along with ready-to-use capabilities for launching innovative IoT business models. Additionally, robust, multi-layered security safeguards protect IoT devices, their data, and connectivity from potential cyber threats, ensuring a secure environment for all users. By prioritizing security and flexibility, we enable businesses to thrive in the evolving IoT landscape.

Introducing the only BSS platform designed for unparalleled agility and rapid deployment. When speed is essential, our adaptable BSS software configuration evolves to foster growth throughout your organization. Seamlessly integrate operations across the entire enterprise and hasten your market entry. CompaxDigital caters to B2C, B2B, and wholesale clients with a cutting-edge, forward-thinking BSS solution. A centralized and user-friendly product information system not only enhances your customers' understanding of your offerings but also establishes a comprehensive reference point across all business divisions. You can make swift updates without the need for coding or extensive development, allowing for quick additions, modifications, or phase-outs of your products. Engage with your customers effectively without the burden of lengthy development cycles, ensuring a cohesive customer experience. With accessible information at their fingertips, users can better assist customers, leading to enhanced service quality, lower support expenses, and increased customer loyalty. Additionally, this efficiency creates a more responsive environment that can rapidly adapt to changing market demands.

Our innovative software revolutionizes your organization by fostering a fast-paced, service-oriented atmosphere through the integration of digitalization, automation, and orchestration. Traditional automation strategies tend to emphasize the mechanization of tasks, which generally only encompasses about 10% of your team's overall time and effort. The remaining 90%, which involves analysis, decision-making, and management, often confines your personnel within outdated processes. Your domain experts will empower Cortex to skillfully orchestrate successful outcomes within automated workflows. Additionally, Cortex will persist in its collaboration with your specialists through robust exception management, guaranteeing continuous alignment with your business operations. By embracing truly self-managing and self-healing automated operations, you will benefit from digital services that adeptly handle all exceptions, failures, and challenges that may arise, ultimately leading to enhanced efficiency and effectiveness for your organization. This holistic approach ensures that your teams can focus on strategic initiatives rather than being bogged down by routine tasks.

Introducing a comprehensive, integrated, and secure BSS (business support system) designed to evolve alongside your business needs. Offered as a Software-as-a-Service (SaaS), this solution empowers Communication Service Providers (CSPs) to lower costs, enhance automation, speed up their market entry, and alleviate significant operational and maintenance burdens, all while providing full visibility, insight, and control for both business and IT. Infonova SaaS BSS utilizes advanced, secure, cloud-native technology, featuring Open APIs and a micro-services architecture that is containerized, accommodating all business sectors including consumer, SMB, enterprise, and wholesale within a unified BSS framework. With a robust technological foundation and a track record of successful deployments among diverse communication providers globally, you can implement Infonova SaaS BSS with assurance, knowing it is designed for the future. Furthermore, this versatile platform not only meets current demands but also adapts to the evolving landscape of business needs and technological advancements.

Our ecosystem orchestration and digital platforms, powered by artificial intelligence, allow you to leverage advanced technology and collaborative partner networks as essential components for driving growth and fostering innovation. Through our premier BSS, Marketplace, and digital platforms, we facilitate seamless collaboration among you, your partners, and your customers, enabling them to innovate, create, sell, fulfill, monetize, and efficiently manage state-of-the-art technology solutions on a large scale. Explore how our Beyond Now cloud-native digital business platform supports your growth by enabling the adoption of new business models while fostering collaboration, co-innovation, and co-invention with a partner ecosystem, allowing you to swiftly and easily develop new solutions with minimal risk and cost, starting small and scaling successfully. This approach not only enhances operational efficiency but also accelerates your journey towards becoming a market leader.

CDG Elements is a cloud-based, open architecture OSS/BSS platform designed to enable service providers in broadband, data, utility, and interconnect services to build an ideal service ecosystem that fosters customer growth, enhances business intelligence, and implements AI/ML and automation technologies to boost operational efficiency and revenue. As a company that is owned and managed by operators, we are committed to transforming the telecommunications landscape by offering innovative, operator-centric open architecture OSS/BSS solutions that allow our clients to provide outstanding services to their users. Our platform supports a wide range of services, including voice, video, data, circuits, and interconnect options tailored for both retail and wholesale broadband providers and carriers. By leveraging our open architecture and operator-focused solutions, we create significant value for our clients, facilitating the development of an optimal service ecosystem aimed at expanding their customer base. Ultimately, our mission is to empower service providers to adapt and thrive in a rapidly evolving telecommunications environment.

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

HERO is an entirely customizable application designed to offer a premier connectivity solution, ensuring exceptional experiences for your customers. You can launch a fully branded and tailored digital app that integrates seamlessly with your current infrastructure. This platform enables you to support customers throughout every stage of their service journey, encompassing onboarding, eKYC, payment processing, subscription management, and in-app eSIM activation. With the HERO mobile app, customers gain a comprehensive view of their services, accessible anytime and from anywhere. Additionally, you can create detailed data analytics on user profiles and service usage across digital platforms, networks, and third-party services. A fully branded web portal enhances this experience by offering engaging self-care and marketplace functionalities for a cohesive omnichannel interaction. The in-app eSIM activation simplifies the mobile service setup process for your customers, requiring just a single tap. HERO encompasses eSIM provisioning, extensive customer analytics, thorough service monitoring, and all the essential tools needed to manage the entire customer lifecycle effectively, ensuring that you meet every customer need with ease. This all-in-one solution positions your business for success in the competitive connectivity landscape.

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Satisfy all your BSS and OCS requirements with Telgoo 5, a comprehensive cloud-based SaaS platform designed to serve Cable and Internet service providers, mobile operators, mobile virtual network operators, enablers, and aggregators. This modular solution includes an Omni Channel CRM, billing system, online charging capabilities, and a payment engine, supporting many leading brands in the telecom sector. Curious about how we can assist you? The Telgoo 5 platform empowers various players within the Mobile Virtual Network ecosystem, enabling your business to enhance customer satisfaction and foster revenue expansion. How does our system operate? Our billing and operation support system streamlines your processes by customizing to your specific needs. Explore some of its key features: advanced AI integration that predicts your needs proactively, seamless integration with leading carriers, hosting on AWS for reliability, and straightforward APIs to meet emerging demands efficiently. Additionally, our platform is designed to scale alongside your business, ensuring you remain competitive in this rapidly evolving industry.

CSG Singleview is an all-encompassing billing and revenue management solution tailored for communication service providers, enabling them to effectively capitalize on their evolving network resources and implement innovative business strategies. Featuring a cohesive architecture that merges policy management, rating, charging, and billing processes, the platform streamlines the oversight of a wide range of services and subscription models. With its user-friendly interface and guided offer creation tool, staff can easily set up new products without the need for specialized technical expertise, allowing for swift market introductions. Singleview is versatile in its deployment options, available both in the cloud and on-premises, capable of managing millions of subscribers while processing a vast number of transactions instantaneously. Moreover, its adaptability ensures that CSPs can monetize a diverse array of services across multiple network types, such as wireless, wireline, IP, and future-oriented networks, thereby enhancing their competitive edge in the market. This robust platform not only supports existing business models but also empowers providers to innovate and expand their service offerings continuously.

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

Totogi revolutionizes the BSS development journey, facilitating everything from initial ideas to final launch through its user-friendly conversational AI interface and state-of-the-art AI innovations. Welcome the realization of your ideal BSS without the burden of excessive costs. Tackle the toughest monetization challenges faced by telecom companies. Unlock new opportunities with an API-focused framework that enhances your operational capabilities. Harness the advantages of public cloud technology to elevate your business. With a novel perspective on monetization, Totogi aims to boost average revenue per user (ARPU) significantly. This cloud-centric strategy allows for the creation of tailored plans that cater to diverse customer needs. The foundation of this system is its advanced charging solution. Our multi-tenant, serverless charging engine offers limitless scalability while eliminating the need for physical hardware. Remarkably, Totogi’s technology can manage the subscriber base of an entire continent at just 20% of the expenses associated with conventional on-premises providers. The vast potential and capability of our platform provide you with endless avenues for business expansion. You can get started with Totogi in a matter of days, ensuring seamless integration without complications, paving the way for rapid growth and innovation in the telecom sector. This agility enables businesses to stay ahead in a competitive landscape.

A variety of products, services, and transactions are handled in real-time, encompassing a comprehensive catalog and efficient order management processes. This includes automated invoicing and the generation of financial documents for all involved stakeholders. Charges for clients and settlements with partners are determined by the specifics of service transactions or events. Service providers often engage with numerous partners, including B2C and B2B clients, agents, vendors, dealers, telecom operators, and cloud service platforms, all of which may have distinct billing protocols and hierarchical structures within a universal business framework. The rating and billing mechanisms are designed to reflect the nature of the client or partner in the transaction chain, influencing revenue, costs, and the methods used for settlement calculations. This complex system ensures that every interaction is accurately recorded and billed according to the unique agreements in place.

Digitalization stands out as one of the most influential catalysts for change in our era. Emerging technologies, including SDN/NFV, artificial intelligence, 5G, and the Internet of Things, are driving significant transformations across a wide range of sectors and enterprises. It serves a dual purpose by not only altering traditional operational methods and core services but also by heightening the demand for industry outputs. As organizations embrace virtualized and software-defined infrastructures while gearing up for growth in the digital marketplace, the importance of automation becomes clear for optimizing and reimagining operational frameworks. Embark on your path towards achieving closed-loop, zero-touch operations and orchestration that leverages real-time data insights. The Ericsson Automated Network Operations portfolio elevates the capabilities of telecom operational support systems to unprecedented heights, marking a new era of efficiency and innovation in the industry. This evolution in operational management signifies a crucial step towards fully realizing the potential of a connected world.

The WIB, or 'WISP in a Box,' provides operators with the ability to offer contract-based services to their clientele. Customers generally enter into agreements for specific service types and receive regular billing, such as monthly or quarterly charges. This system allows operators to create a diverse array of connectivity solutions, including leased lines and premium dedicated bandwidth, making it perfectly suited for corporate, enterprise, residential, and SME sectors. Furthermore, the Hosted / SaaS (Software as a Service) model grants operators access to the comprehensive range of SIMPLer functionalities without the complications associated with server setup and maintenance. Additionally, all data is securely hosted as part of the service, with critical backup protocols already established. This approach is particularly beneficial for many operators, especially those who are newly established and seeking a streamlined solution. By utilizing WIB, operators can enhance their service offerings while minimizing operational challenges.

The NTS Utility Billing solution provides a comprehensive answer for all your requirements related to utility billing software. It oversees various utility services, whether metered or unmetered, and offers a streamlined approach for generating and handling invoices, managing customers, products/services, and processing payments with ease. Additionally, NTG's NTS product suite serves as a holistic OSS/BSS solution that aids organizations in bridging the divide between business operations and network management, thereby enhancing the overall experience with integrated services and dependable functions. Furthermore, the NTS Trouble Ticket Management (TTM) module effectively handles customer and network-related trouble tickets while giving users the flexibility to create custom types of trouble tickets tailored to their needs. This combination of features ensures a robust and adaptable system for utility management.

ZIRA Group provides a comprehensive BSS platform that empowers telecom companies with advanced tools for managing customer relationships, orders, billing, and revenue. Featuring a cloud-native, modular approach, ZIRA's solutions allow businesses to scale operations quickly while maintaining full flexibility. The AI Telco Platform leverages predictive analytics for smarter decision-making, and the platform’s low-code functionality enables faster deployment with minimal IT reliance. With ZIRA, telecom companies can improve their customer service, reduce operational costs, and accelerate growth by enhancing their existing infrastructure.

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Splynx stands out as the premier billing and management software tailored specifically to meet the diverse needs of ISPs. By eliminating the need for multiple platforms, businesses can significantly reduce their operational expenses. The software facilitates comprehensive management and optimization across all aspects of an ISP's operations. We pride ourselves on delivering outstanding customer support, ensuring our clients receive immediate assistance whenever necessary. Splynx can be conveniently deployed either on-premise or on our secure cloud server. Your data is protected with frequent backups every six hours to an encrypted server, guaranteeing that you will never face data loss. Our expert team is dedicated to simplifying the migration process from your existing platform, whether it involves exported data from Excel/CSV files or any Radius server database. Additionally, you can establish centralized customer authentication, implement restrictions for non-paying users, analyze internet usage statistics, and support various types of equipment and vendors to enhance your service offerings. With Splynx, you can streamline your operations while ensuring robust support for your technological infrastructure.