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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The rapid advancement of digitization is fundamentally changing the landscape of contemporary communication markets. With customer preferences and behaviors continually shifting, it is imperative for service providers to quickly adapt in order to meet the expectations of their clientele. To thrive in the 5G era, service providers must focus on constructing digital ecosystems, anticipating client needs, and prioritizing a digital-first customer journey, which will be vital for fostering innovation, exploring new markets, and becoming industry leaders. Netcracker possesses the necessary expertise, culture, and resources to assist service providers in evolving their businesses to succeed in a digital-centric economy. Our forward-thinking solutions, state-of-the-art technology, and service offerings are designed to help service providers realize their digital transformation ambitions while achieving specific business objectives that drive growth and enhance profitability. Additionally, Netcracker Cloud Transformation Services offer a robust set of best practices and methodologies to ensure that cloud-based transformation initiatives align with overarching business goals, ultimately positioning service providers for long-term success. By leveraging these resources, service providers can confidently navigate the complexities of digital transformation.

Description

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adtran NetVanta 3000 Series No 
Adtran NetVanta 4000 Series No 
Adtran NetVanta 6200 Series No 
Adtran Total Access 900 Series No 
Adtran Total Access 900e Series No 
Authorize.Net No 
Calix Cloud No 
Casa Systems Yes 
FaPipe IPVPN Yes 
HubSpot CRM No 
IQGeo No 
Junos Traffic Vision Yes 
Nokia VitalSuite No 
Onis Digital Architect Yes 
Paymentus No 
Salesforce No 
Soft-ex Yes 
UniFi Identity No 
UniFi WiFi No 
VETRO FiberMap No 

Integrations

Adtran NetVanta 3000 Series Yes 
Adtran NetVanta 4000 Series Yes 
Adtran NetVanta 6200 Series Yes 
Adtran Total Access 900 Series Yes 
Adtran Total Access 900e Series Yes 
Authorize.Net Yes 
Calix Cloud Yes 
Casa Systems No 
FaPipe IPVPN No 
HubSpot CRM Yes 
IQGeo Yes 
Junos Traffic Vision No 
Nokia VitalSuite Yes 
Onis Digital Architect No 
Paymentus Yes 
Salesforce Yes 
Soft-ex No 
UniFi Identity Yes 
UniFi WiFi Yes 
VETRO FiberMap Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1/subscriber
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netcracker

Founded

1993

Country

United States

Website

www.netcracker.com

Vendor Details

Company Name

gaiia

Founded

2021

Country

United States

Website

www.gaiia.com

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