Compare Netcracker vs. Nokia OSS

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Best-in-Class Business and Industry Functionality: Propel your business forward with accurate data collection, robust financial analyses, and precise forecasting capabilities. Acumatica Cloud ERP serves as a centralized data repository, gathering information from every department under a single pane of glass. So, all business processes are clearly organized and authorized employees have access to the same, real-time data—anytime, anywhere, from any web-enabled device. Acumatica is the only business management solution designed for the unique and evolving needs of growing midmarket companies, enabling its customers to put their customers’ success at the heart of all operations. Its future-proof platform drives value and provides the flexibility, efficiency, and remote collaboration capabilities modern businesses need. Enjoy automation without complexity, compliance without rigidity, and continuous improvement without unpredictability.

Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.

Fortinet, a global leader of cybersecurity solutions, is known for its integrated and comprehensive approach to safeguarding digital devices, networks, and applications. Fortinet was founded in 2000 and offers a variety of products and solutions, including firewalls and endpoint protection systems, intrusion prevention and secure access. Fortinet Security Fabric is at the core of the company's offerings. It is a unified platform which seamlessly integrates security tools in order to deliver visibility, automate, and real-time intelligence about threats across the network. Fortinet is trusted by businesses, governments and service providers around the world. It emphasizes innovation, performance and scalability to ensure robust defense against evolving cyber-threats while supporting digital transformation.

Create apps like a boss. Claris FileMaker is your digital transformation tool. You can quickly create custom apps that solve your business problems now and in the future. You can accelerate your business, unleash your creativity, and drive better results. You need an app to solve a difficult business problem. FileMaker allows you to create it. FileMaker has all the tools you need to DIY or work with professional developers. We mean today. You'll be app-building in no matter how fast you go with drag-and-drop design and built-in templates. FileMaker makes it easy to publish your work instantly, on every device. Are you short on time and need an app right away? You're not the only one. Marketplace is the ideal place to start your own custom app. It has everything you need, from components and templates to fully-finished vertical market apps.

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Bynder’s digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. We are the brand ally that unifies and transforms the creation and sharing of assets. Teams can quickly locate the right files, collaborate with real time edits and approvals, then distribute content to a variety file types and channels. Brands can have complete control over their brand marketing through one portal with Bynder's DAM as the core of their marketing tech stack.

Elite EXTRA: Transforming Last Mile Logistics Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally. Advanced Solutions for Simplified Logistics At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations. Commitment to Excellence Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America. The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. • Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up • Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income • Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect • Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning