Convergent BSS Reviews

Convergent BSS Description

Customers and enterprises using digital services and communications are experiencing a shift in the landscape thanks to digital convergence and hyper connectivity. Service providers are under increasing pressure to offer new services and products faster, as well as to innovate and lower costs in order to stay competitive in a rapidly changing market. This problem affects all service providers in the industry. However, it is especially challenging for smaller regional operators that have loyal customers but are limited by their resources and the increasing competition from Tier 1 players in this market. Superior Customer Experience: Real-time balance management and notifications, multi-channel ordering, customer care, and self-service capabilities via the web and device.