Amdocs Customer Experience Suite Description

Our latest cloud-native, modular, open-source, microservices-based, cloud-native CX features state-of-the art customer engagement capabilities, advanced 5G/IoT service delivery, monetization, and design capabilities. Amdocs Customer Experience Suite allows you to build your digital commerce efforts, enhance your customers' digital experience at every touchpoint, and launch advanced 5G offerings to quickly monetize network investments. Our open, modular, microservices-based portfolio, which is aligned to industry standards, will modernize your legacy stack, and accelerate your journey to cloud-native business apps and networks.

Integrations

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Company Details

Company:
Amdocs
Year Founded:
1982
Headquarters:
United States
Website:
www.amdocs.com

Media

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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

Amdocs Customer Experience Suite Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis