Prodapt Reviews

Billing can be a complicated process that requires attention to detail and high quality service. iCommVergence allows you to bill for all current telecommunications services, and is ready for tomorrow's challenges. This automated solution will help you send out bills on time. It typically requires less resources and time than what you spend today. You can benefit from a single, next-generation OSS/BSS system that can help you: Manage all your billing functions in one system. Extended flexibility is possible with table-driven functionality. Provide a superior CSR experience Foster a converged multiservice environment. Develop a rules-driven engine for flexibility. All billing, customer service, rating, trouble management and payment functions will be handled. Integrate web-service-driven technology with third parties. Flexible bundling and discounting options available Improve overall workflow processes

Organizations must be able launch, learn from, and scale digital services quickly, regardless of whether they are an incumbent or a new entrant. This will allow them to remain relevant, build brand loyalty, and keep a loyal customer base in B2C and B2B2X environments. But change doesn't happen overnight. It is important to be able quickly to bring new services to market while optimizing the revenue from existing services. Ascendon is a software-as-a-service (SaaS), cloud-based platform that enables you to launch new digital services and quickly participate in the federated digital economy. You can then move at your own pace towards a business model that drastically reduces operational expenses, fully digitizes back- and front-offices, and unites all digital services into one customer relationship. You can move subscribers from legacy systems to Ascendon at a pace that suits you while still having all the functionality required to support a digital service program without additional infrastructure.