Alternatives to Marchex

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more. Accurately record desktop phones, softphones, cell phones or any combination. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively. Flexible pricing packages enable enterprises to scale with growth. Every plan includes: Unlimited recordings and storage 256-bit AES rotating encryption Redundancy (local and geographical) Unified location data sovereignty Custom retention policies Multi-factor authentication Granular user-based permissions Call playback Call flagging Searchable call tagging Call notes Agent and team grouping capabilities Basic API support Multi-language support

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based contact centre software that connects businesses with customers in a cost-effective way. Freshdesk Contact Center allows customers to set up their contact centers in just a few steps and requires no hardware. Freshdesk Contact Center integrates seamlessly with many CRM and Helpdesk tools, making it easy for sales and support staff to work together. Administrators can gain real-time insight into customer experience and agent productivity with powerful reporting and analytics. Freshdesk Contact Center allows agents to take calls from their desktops, laptops or phones (both Android and iOS), creating a remote but connected contact center. Administrators can purchase additional numbers, add credit to the phone and upgrade the pricing plan. Freshdesk Contact Center, a reliable and modern phone system, is trusted by more than 7000+ customers around the world.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Revenue intelligence gives you powerful insight into customer interactions. Win more deals. Skyrocket rep success. Gain critical market intelligence. Replicate what your top reps do. Transform your team into quota-shattering super sellers. Stop deals stalling. Every deal should be on a track to closure. Every time, solidify the next steps. Listen to the raw voice of your market. You can be sure of success when you launch new initiatives. Your most successful sellers should be cloned. Data shows that the best reps are different from the rest. Your average sellers can become stars.

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

Invoca's active chat intelligence platform allows revenue teams to create better buying experiences and drive more leads. Conversation intelligence is used to improve every human interaction and digital touchpoint. Invoca's active chat intelligence platform allows companies to quickly understand and act on information shared by consumers via conversations. Connect every conversation with consumers to the digital journey and multiply the impact of your marketing efforts. To increase digital conversion rates, it is important to understand why and when consumers seek out buying assistance. Remote agent coaching and feedback can be used to analyze customer conversations and improve close rates. Deliver exceptional customer experiences and boost revenue with visibility into the digital-to-conversation customer journey.

Analytical call tracking uses dynamic number insertion (or statically numbers) to track all sales channels, including offline, website visits, and phone calls. Our call analytics tool provides clear and actionable data that can be used to increase marketing spend and improve sales efficiency. Our call tracking tool helps clients avoid wasting money on leads that are not converting. It also allows clients to manage sales calls more effectively, including dropped calls. We help you to see the whole picture of your channels and improve your marketing ROI. Our call analytics software will provide accurate and insightful data that will eliminate any guesswork about channel performance. This will help you make better business decisions and save money. We track and understand every step of the sales process. Call recording can improve employee performance and provide training and support.

Patient Prism is the only call tracking company to use artificial intelligence and human coaching validation to deliver patients directly into your dental practice. It holds five USPTO utility patents. Patient Prism's award winning platform is used by successful dental groups to track and analyze new patients, identify and schedule high value patients, receive alerts, expert call coaching to win back lost opportunities, train staff members, and get real-time intelligence to improve their staffing and patient experience.

Nimbata is the #1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO. Nimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities. It provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

800response offers a complete lead generation, lead tracking and customer interactions analytics solution to manage top of the funnel lead generating practices. It provides focused tracking and targeted lead nurturing with customer profile data, interaction analytics, and targeted tracking. We help businesses of all sizes, from small businesses to medium-sized businesses, to multi-location franchise systems and dealer networks, and contact centres, increase and optimize customer acquisitions and interactions. We also track and monitor campaign performance and monitor customer experience.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

It is vital to analyze customer calls in order to generate revenue and lower costs. Infinity helps businesses sell more, streamline their operational processes, and optimize their marketing budgets. Infinity is a cloud-based call analytics platform that can be used to analyze customer calls and make sales decisions. It is an integral part of the technology stack in marketing, sales and contact centers. Advanced call tracking technology plays an important role in determining the true sentiment of customer conversations. Your customer engagement results will be significantly improved if you understand the context and feelings behind each call.

Chorus.ai, a conversation-intelligence platform, can help you increase the success of your sales team. Chorus.ai allows sales teams to record, summarize, analyze, and analyze customer meetings in order to identify opportunities and customer interest and improve meeting performance. Chorus.ai integrates with Salesforce Enterprise, leading online meeting and engagement platforms, and allows for easy collaboration. To increase your sales team's quota-sapping "A" players, capture and share their best talk tracks. Discover hidden insights from customer conversations that lead to closing deals.

A platform for voice data analysis, qualification, and measurement that is used by sales, marketing, and management teams. Artificial intelligence uses artificial intelligence to analyze calls and classify the most productive. It also creates automations that speed up the sales process. Calculate the ROI of calls and campaigns. To maximize your campaigns and ads' effectiveness, measure the origin and number of leads who call. Metrics about each salesperson and the terms that convert calls to sales. This data can be used to train the team and provide insight into the customer journey. You can track multiple points of sales (or call centers), and you can also see performance metrics related to marketing. All this in one central panel. We have everything you need to improve the efficiency of your operation!

Abstrakt's Real-time Conversational Coaching Software works for all levels of sales, allowing organizations to build consistent, repeatable sales motions for new reps. Our software empowers teams to deliver on their targets using Real-Time Frameworks and Recommended Responses. Abstrakt's job is to help decrease ramp timelines, decrease loss rates and replicate your Top Performers. A real-time alternative to reactive call recording analytics our solutions are a proactive alternative to reactive call recording analytics and work across your tech stack or video and dialer technologies - no integrations or phone systems are required, ever. Your SDR team may struggle to book meetings and demos, and now they are live on a sales call with a prospect. Using Abstrakt's Inbound and Outbound Frameworks, they can guide the prospect through a journey that acknowledges where they are in their journey. Abstrakt helps teams ramp up faster, by literally duplicating your top performers. Across the revenue lifecycle from Sales Development Representative to Account Executive through to Account Management and Customer Success, Abstrakt ensures each customer touchpoint is consistent and optimized for successful outcomes.

A complete RevOps platform that enables conversation guidance, sales engagement, live call insights, and analytics to help you sell more and spend less sales. All in real-time. Revenue.io empowers high-performing teams by providing real-time guidance as well as revenue intelligence. Revenue.io helps hundreds of customers such as HPE, Fidelity Investments and Amazon Business to achieve predictable results and optimize their revenue operations by surfacing and recommending the best practices. Revenue Science helps you optimize your revenue operations, identify what works best, scale your top performers, and optimize your revenue operations. Some solutions surface insights. Others provide the tools to take action. We do it all so you can maximize revenue performance in real time. No more switching between tools, fixing data that isn't clear or spending money on technology your team doesn't use. Revenue.io is an AI-powered RevOps platform which delivers real-time guidance in those moments that matter.

Pickle was enshrined in 2020 and set out to create a platform that allows companies of all sizes to understand their customers and strengthen their relationships. Pickle can transcribe any audio format to text with high fidelity. It also provides a search database that allows you to quickly find any call. The conversation is then analyzed and summarized for easy understanding. Your best conversations will improve customer experience and sales performance. Pickle, powered by artificial intelligence helps you refine your sales process by uncovering blindspots and turning conversations into actionable insights. We show you how to duplicate the best sales reps to create an army superhuman customer service and sales pros. Visit www.pickleai.com to learn more about Pickle

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

Salesloft provides the most powerful sales engagement platform to help sellers and their sales teams generate more revenue. The Modern Revenue Workspace™, a Salesloft platform, allows sellers to manage all their digital selling tasks, communicate effectively with buyers, understand the next steps, and gain the insights and coaching they need to win. Salesloft helps thousands of the most successful sales teams around the globe, such as those at Square, Square, Cisco, IBM, Shopify, Square and Square, generate more revenue. Visit salesloft.com for more information.

Record, transcribe. Search your meetings and voice conversations. Instantly record meetings from any web-conferencing platform. Fireflies can be invited to your meetings to record and then share conversations. Fireflies can transcribe audio files or live meetings that you upload. You can read the transcripts and listen to the audio afterwards. To quickly collaborate with colleagues on important moments of your conversations, you can add comments or mark certain parts of calls. In less than five minutes, you can review an hour-long call. You can search for action items and other important highlights. Integrate with more than 10 web-conferencing platforms Zoom Google Meet GotoMeeting UberConference MicrosoftTeams Skype for Business + More 12+ App Integrations Slack Salesforce Zapier Hubspot CRM Pipedrive Zoho CRM Freshsales Copper CRM Close.io + More

Get real-time intelligence on important conversations. Easy-to-use APIs allow you to extend your communication workflow. Marsview is an all in one platform for real-time conversation Intelligence. Marsview Notes allows you to record, transcribe, and generate insights automatically from video, voice, and text-based communications at large scale. Learn how Marsview APIs are used by developers to provide the best user experience. Zoom integrates with Zoom to record voice calls and video conferences from any phone or web app. In minutes, you will receive clean, punctuated transcripts with assigned speakers in your email. To collaborate and share, edit or download transcripts and notes. Marsview, an AI-powered meeting assistant, helps you automatically schedule, record and transcribe voice and video conversations. Users can use the intelligent MeetingspaceTM to manage all client relationships.

Every sales error and missed opportunity are now behind closed doors. Every conversation has become more important. Refract analyzes every demo and call, identifying the revenue-defining moments that lead to success for your team. Conversation intelligence allows you to identify where revenue is lost and won in every interaction. Find the most valuable conversations and key moments for review, coaching, and sharing. Discover the DNA of successful conversations. Every meeting, call, and demo will provide you with actionable insights. Your team will grow faster by reflecting, replicating top performers and delivering 'conversation-triggered' learning & resource.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

Find out what drives your team to success. See how 10,000+ companies have increased revenue growth, reduced risk and unlocked upside by synchronizing lead to opportunity, renewal to cross-sell, and more. Automated sync of deal activity and engagement levels allows you to truly analyze your sales process. Activity data is the most important indicator of sales results. We automate, connect, and write-back the entire team's activities to your CRM. So you can get more consistent and predictable results, discover exactly which activities your sales team completed, what steps they missed, how prospects responded, and so much more. It's never been easier to understand what your top reps do differently. Every customer call throughout the sales process should be recorded, transcribed and analyzed. Record transcripts, keywords and trends as well as talk time. Combine conversation data with full lifecycle activity capture and robust Machine Learning to enrich every aspect of your business, including forecasts, reporting, product routes, and more.

Success is predicted by sales activity. The Gryphon One Platform combines: 1) ACCESS FOR REP: Outbound calling and tracking from any device, connection or application 2) CONTROL FOR COMPANIES - Real-time rules enforcement to ensure compliance and company control 3) VISIBILITY for Leaders: Performance dashboards provide insight into individual and group effectiveness Gryphon platform allows you to conduct sales and service calls using any phone, tablet or PC. You can empower and protect your organization with real-time screening and automatic collection of call data. Unsurpassed, real-time visibility into service rep activity and performance.

Traq.ai analyzes each call made by your sales team and provides actionable insight to help them achieve superhuman levels success. You know that your sales team can do more. The best way to help is to find out what happens during their calls. You can't listen to each call to provide coaching. Every call made by your team is recorded and transcribed. This information can be used to make valuable decisions. Traq.ai’s Conversation Intelligence Tool listens to each word spoken and identifies those that reveal the buyer's thoughts. Our AI collects a vast amount of data from your conversations to create a system that is objective and unbiased. Use objective, unbiased insight to coach your representatives.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

Meetings and calls are the backbone of your work. Ineffective conversations can be a barrier to your success. Avoma's Conversation Management platform will transform the way you work. Learn about topic trends, talk-patterns that win, key coaching insights, and how to deal with risks. Search for any word and share key moments. Comment to give feedback. Automate data entry and note-taking to allow you to focus on the conversations. To coach your team faster, learn the most important insights from their conversations. Collaboration with cross-functional teams is key to better alignment Automatic video recording, high quality Transcripts and AI-generated Notes are available for key topics. Don't let action items slip by the wayside and don't forget to follow-up. To recall the details, search the transcript and playback the recording using time-stamped notes.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

Transform your sales team into a high-performing revenue engine. Modjo is a conversational analytics tool that supports and coaches sales teams. You can increase your conversion rate by accurately identifying sales pitches and creating a powerful script. Your teams can be coached and onboarded in a straightforward and efficient manner. Analyze your conversations to make informed decisions and pilot them. Conversational analysis can be used to train your team and improve your sales performance. Develop a strong sales pitch by identifying your sales pitches. Your teams' best practices will guide your ramp-up process. Make use of the data that comes from conversations to unlock its full potential. This is the essential tool to bring together all business lines within your company. Sharing best practices helps you make rapid progress. Manage the feedback from your conversations efficiently. Increase communication and follow up with customers.

Automated conversational analysis with actionable insights in over 30 languages. Awaken's Conversational AI suite can be deployed quickly and is guaranteed to improve profitability as well as customer experience. Automate quality assurance by analysing agent and customer emotion expressions, categorizing by reason for contact, and increasing your team's performance. This will result in a better customer experience. Translate and transcribe interviews, generate subtitles automatically and translate voice to sound in real-time in over 30 languages. Dynamic scripting with drag-and-drop configuration can reduce training time, increase staff retention, and protect process knowledge. Get insight into your operations to unlock 85% operational efficiency improvements and increase sales output by 25% Automately generate subtitles for media files either in real-time or uploaded files. This will increase customer connections and make it easier to reach new markets.

Spool allows you and your team access and document key conversations from customer calls and sales meetings by simply pressing a button. Spool can be connected to your Zoom account. The Spool widget can be used during sales calls and customer calls to capture only the most important, non-sensitive portions of your conversations. There is no typing required. To capture as many discussion topics and as many calls as you wish, simply press the widget button. Spool uses text classification and sentiment analysis algorithms to identify and categorize the most valuable and effective parts of selected conversations and creates sales documents automatically. Spool automatically creates sales documents and emails them to you right after every discovery or qualification call.

AVANSER's real time call tracking solution will give you greater control over your business. You can track every inbound call to help you make better decisions, evaluate the effectiveness and ROI your marketing campaigns, and provide real-time business intelligence about internal systems and processes. AVANSER offers a complete suite of tools for call handling, integrations, and analytics.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

A simplified 360-degree view of your customer will simplify your agent workflow and improve customer interaction. Our AI-powered agent assistance will speed up the resolution of issues and reduce hold times. Smart actions and contact center automation will eliminate repetition. Smart consult collaboration allows you to troubleshoot and to share screens. With Customer sentiment, you can see what customers think in real-time. Reduce response times and reduce the number of screens by using one, unified tool. Quick-access KPI, feedback, and training data allows you to monitor service levels and evaluate performance. Integrating multiple data sources allows you to spot patterns, improve productivity, and make informed decisions. Monitoring built-in quality assurance dashboards to improve agents, teams, or organizations.

We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales. Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle. With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.

The Sales Pipeline Ready Platform by RevSure.AI helps marketing and sales teams predict and generate pipeline accurately with AI-powered insights. Do you worry about not having enough pipeline for the next quarter? RevSure can help you confidently forecast and generate pipeline. It can pinpoint where your funnel is having bottlenecks and tell you how to fix them. Real-time account and lead recommendations will help you to adjust your strategy. Get visibility into the conversion driving behaviors that lead from lead to opportunity. Discover funnel leakage, and how to fix them. Track marketing campaigns easily, understand behaviors across segments and channels, and get actionable insights to improve performance.

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

Mperativ is the first platform to integrate marketing with sales, customer success and finance. It focuses on the cause-and-effect relationships between marketing activities, revenue outcomes, and marketing activities. Marketers are having difficulty communicating the value of their initiatives despite investing a lot in custom analytics. Mperativ helps marketers to improve their revenue metrics. It also allows them to see trends and uncover data narratives across the customer journey. Mperativ provides interactive visualizations that show the effectiveness of marketing in a revenue-centric language. Mperativ is a serverless data warehouse that provides compelling marketing insights. Mperativ makes it easy to connect marketing strategy and revenue results.

The Ultimate Sales Coaching Success Kit will help you understand the foundation of a great program, how call recordings compare to best-in-class companies, how your coaching efforts rank and how to build a culture of coaching in your company. Conversation intelligence is the ability to recognize and respond to signals in verbal conversations. It is the ability to identify key behaviors that have an impact on outcomes and replicate them in future conversations. Or, it can be used to leverage data from customer interactions to make better decisions and improve customer service. Conversation intelligence technology analyzes and transcribes voice and video conference conversations. The software uses deep learning, machine learning, AI, and machine learning to provide valuable insights that can be used by businesses and their employees to reach their full potential.

Achieve Revenue Excellence, Quarter after Quarter. Goodbye seller opinions. Welcome, contextual intelligence. Get accurate and reliable forecasting. Increase forecast accuracy by 25% Forecast risk is not determined by seller opinions, but context from emails and phone calls. Get real-time BI and reporting agility. You can save 20+ hours per week by automating the assembly of your reports and forecasts. Create new reports quickly and easily using the BI dashboards. Enhance the performance of frontline managers. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. Performance of frontline managers can be improved. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. The BoostUp Advantage. All functionality right out of the box Complete, Flexible Forecasting Forecast risk management