CallSource Description

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Pricing

Pricing Information:
Pricing varies depending on package solutions. Month-to-month.

Integrations

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Company Details

Company:
CallSource
Year Founded:
1991
Headquarters:
United States
Website:
www.callsource.com
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Product Details

Platforms
Web-Based
Windows
Mac
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

CallSource Features and Options

Call Tracking Software

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Call Accounting Software

Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Scoring
Lead Segmentation
Source Tracking

Marketing Analytics Software

Campaign Management
Channel Attribution
Dashboard
Performance Metrics
ROI Tracking
Website Analytics

Call Recording Software

Archiving
Distributed Call Recording
Event Triggered Recording

Reputation Management Software

Response Management
Review Monitoring
Sentiment Analysis

CallSource User Reviews

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