Invoca Description
Invoca's active chat intelligence platform allows revenue teams to create better buying experiences and drive more leads. Conversation intelligence is used to improve every human interaction and digital touchpoint. Invoca's active chat intelligence platform allows companies to quickly understand and act on information shared by consumers via conversations. Connect every conversation with consumers to the digital journey and multiply the impact of your marketing efforts. To increase digital conversion rates, it is important to understand why and when consumers seek out buying assistance. Remote agent coaching and feedback can be used to analyze customer conversations and improve close rates. Deliver exceptional customer experiences and boost revenue with visibility into the digital-to-conversation customer journey.